APaS01242020

Service Bulletin Details

Public Details for: APaS01242020

Dealer message - popping or crackling noise from the speakers is a current market issue that affects 2018-2020 odysseys, 2019-2020 passports, and 2019-2020 pilots. We are actively investigating this issue. Until a complete countermeasure is


- 2020 - 2019 - 2018 -

Models from 2020
2020 HONDA ODYSSEY
2020 HONDA PASSPORT
2020 HONDA PILOT
Models from 2019
2019 HONDA ODYSSEY
2019 HONDA PASSPORT
2019 HONDA PILOT
Models from 2018
2018 HONDA ODYSSEY 
INTERACTIVE NETWORK
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Sent on
01
From
Parts and Service Division
Subject
2018 Odyssey, 2019-2020 Odyssey/Passport/Pilot Speaker Popping/Crackling Noise
24
2020
Expires on 02
12
2020
INFORMATION ONLY
To:
From:
RE:
All Honda Parts and Service Managers, Advisors, and Personnel
American Honda Parts, Service, and Technical Division
2018 Odyssey, 2019-2020 Odyssey/Passport/Pilot Speaker Popping/Crackling Noise
Print this iN message and provide a copy to the Service Manager, Service Advisors, and appropriate personnel.
Dear Service Manager,
Popping or Crackling noise from the speakers is a current market issue that affects 2018-2020 Odysseys, 2019-2020 Passports, and 2019-2020 Pilots.
We are actively investigating this issue. Until a complete countermeasure is available, we would like to make you aware of a Honda Service News dated December 2019,
“Popping or Crackling from the Speakers? Check MOST Bus Network.” This Service News shows some examples of problem areas found during repairs and offers
suggestions for how to isolate the source of the noise.
Please continue to reference the Service News article as it will be updated when new information becomes available.
You can also visit the Honda Tech Line Forum and search for forum post title, "2019-2020 PILOT ELITE CRACKLE/POPPING NOISE FROM SPEAKERS *RE-ROUTE
HARNESS*." This forum post is where technicians can share their findings and repairs with other technicians.
Thank you.
American Honda Motor Co., Inc.
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