TRMGADMV_Audi

AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Georgia DMV / Safety Recalls 69R6, 69R7, 69S8
This notice is for: 
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Date:
Mailing Information:
Dealer Principal
General Manager
Sales Managers
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Service Manager
Parts Manager
Service Advisor
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Warranty Administrator
Technicians
January 24, 2020
In conjunction with the Georgia DMV, Audi will be sending Takata airbag recall reminde r
notices to approximately 5,200 Audi owners in the State of Georgia on January 24, 2020 .
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.
Parts Department: Parts are available.
Please coordinate with your service department to ensure that parts are on hand t
support all scheduled appointments.
Notes:
o
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
Department of Driver Services
Spencer R. Moore
Commissioner
Department of Revenue
David M. Curry
Commissioner
[Month Year]
[NAME]
[ADDRESS]
URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
This notice applies to a vehicle registered in your name:
[YEAR] [MAKE] [MODEL]
[XXXXXXXXXXXXXXXXX]
Why am I receiving this notice?
The Georgia Department of Revenue - Motor Vehicle Division and Georgia Department of Driver Services are contacting you personally
because your Audi has a recalled airbag that could kill or seriously injure you and your passengers if it deploys.
We have received information from Audi that your vehicle requires immediate attention. If the airbags deploy, in some cases the
airbags may explode and spray sharp metal fragments or shrapnel toward you and your passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving recall repair is FREE, yes FREE,
and parts are available now. Please immediately call an Audi dealer for more information or to schedule a FREE recall repair.
IF YOU NO LONGER OWN THIS VEHICLE: DISREGARD THIS LETTER
What should I do?
Find your nearest Audi dealership and schedule a FREE recall repair.
Visit
www.audiusa.com/dealers-webapp/map
OR
Call 800-822-2834
If you think you have already taken action on this recall, visit www.NHTSA.gov/recalls and enter your Vehicle Identification
Number (VIN) to verify and ensure that no other recalls have been issued for your vehicle.
Audi is one of 19 vehicle manufacturers affected by this urgent airbag safety recall. The National Highway Traffic Safety Administration
(NHTSA) reports 16 confirmed deaths in the United States and hundreds of alleged injuries resulting from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their VIN at NHTSA.gov/recalls or airbagrecall.com.
You and your family’s safety on Georgia’s roadways is our top priority. Please act NOW to protect yourself and yourpassengers.
If you believe that Audi or your Audi retailer is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov