20-01-003H
Service Bulletin Details
Public Details for: 20-01-003H
2016 - 2017 model year sonata lf hev vehicles contain a power relay assembly. The pra is equipped with a main relay and high voltage cable, which in some instances may have a loose connection. If the vehicle continues to operate in this co
Models from 2017
2017 HYUNDAI SONATA HYBRID |
Models from 2016
2016 HYUNDAI SONATA HYBRID |
GROUP CAMPAIGN DATE Technical Service Bulletin SUBJECT: January, 2020 NUMBER 20-01-003H MODEL(S) 2016-2017MY SONATA HYBRID 2016-2017MY SONATA HEV MAIN RELAY / POWER RELAY ASSEMBLY / HIGH VOLTAGE CABLE ASSEMBLY REPLACEMENT (SERVICE CAMPAIGN T4M) IMPORTANT *** Dealer Stock and Retail Vehicles *** Dealers must perform this Service Campaign on all affected vehicles prior to customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair. When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty Vehicle Information” screen via WEBDCS to identify open Campaigns. Description: 2016 – 2017 model year Sonata LF HEV vehicles contain a Power Relay Assembly (“PRA”). The PRA is equipped with a main relay and High Voltage Cable, which in some instances may have a loose connection. If the vehicle continues to operate in this condition, a loose connection could cause a no start condition or a Check Engine and Hybrid Warning Light On with either or both of these DTCs stored: DTC P1B77 – High Voltage Battery Precharging Fault DTC P1990 – Oil Pump Unit Input High Voltage Wiring Line Open This bulletin describes the procedure to inspect the PRA, High Voltage Cable, and main relays and replace them if necessary. Applicable Vehicles: Certain 2016-2017MY Sonata Hybrid (LF HEV) vehicles Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair SUBJECT: 2016 -2017MY SONATA HYBRID MAIN RELAY / PRA / HIGH VOLTAGE CABLE REPLACEMENT (SERVICE CAMPAIGN T4M) Parts Information: Part Name Part Number / Figure Qty MAIN RELAY Note Only required based on vehicle inspection results. Refer to Service Procedure. 1 Note: The main relays are packaged as a set of two. Includes new main relays preinstalled. 37583-A8000QQH POWER RELAY ASSEMBLY Only required based on vehicle inspection results. Refer to Service Procedure. 1 37514-G0000QQH Only required based on vehicle inspection results. Refer to Service Procedure. HIGH VOLTAGE CABLE 1 91875-E6000QQH Warranty Information: Model Sonata Hybrid (LF HEV) Op Code Operation Op Time Causal Part 90C058R0 PRA INSPECTION AND MAIN RELAY REPLACEMENT 0.6 M/H 37583A8000 90C058R1 PRA INSPECTION AND PRA REPLACEMENT 0.6 M/H 37514G0000 90C058R2 PRA INSPECTION AND PRA AND HIGH VOLTAGE CABLE REPLACEMENT 3.2 M/H 91875E6010 Nature Code Cause Code I3A ZZ3 IMPORTANT: NOTE 1: Submit Claim on Campaign Claim Entry Screen. NOTE 2: If a part is found in need of replacement while performing Service Campaign T4M and the affected part is still under warranty, submit a separate claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill consideration prior to the repair. TSB #: 20-01-003H Page 2 of 6 SUBJECT: SUBJECT: 2016 -2017MY SONATA HYBRID MAIN RELAY / PRA / HIGH VOLTAGE CABLE REPLACEMENT (SERVICE CAMPAIGN T4M) ! DANGER The vehicle contains a high voltage battery and associated components. Follow all applicable electrical system precautions outlined in the Shop Manual before performing the procedure. Shop Manual > General Information > General Safety Information and Caution Service Procedure: 1. Follow the High Voltage Shut-off Procedure in the Shop Manual before performing any work. Shop Manual > General Information > High Voltage Shut-off Procedure ! WARNING Follow the high voltage Shut-off procedure before performing the inspection or any repairs. 2. The Power Relay Assembly (“PRA”) and main relays will be inspected. Remove the PRA assembly according to the Shop Manual. Hybrid control system > High Voltage Battery System > Power Relay Assembly (PRA) TSB #: 20-01-003H Page 3 of 6 SUBJECT: SUBJECT: 2016 -2017MY SONATA HYBRID MAIN RELAY / PRA / HIGH VOLTAGE CABLE REPLACEMENT (SERVICE CAMPAIGN T4M) 3. Spread the main relay hooks at the top and bottom of the relay using a flat head screwdriver. 4. Insert screwdrivers between the PRA housing and main relay to hold and disengage the top and bottom hooks. 5. With the screwdrivers inserted remove the main relays with Oil Filter Pliers, Water Pump Pliers, or a similar tool. TSB #: 20-01-003H Page 4 of 6 SUBJECT: SUBJECT: 6. 2016 -2017MY SONATA HYBRID MAIN RELAY / PRA / HIGH VOLTAGE CABLE REPLACEMENT (SERVICE CAMPAIGN T4M) Inspect the PRA and main relays. If either the PRA OR main relays are damaged: Replace the PRA according to the Shop Manual. The new PRA comes with new main relays preinstalled. Use Labor Op Code: 90C058R1 Hybrid Control System > High Voltage Battery System > Power Relay Assembly (PRA) NOTICE The specific location(s) and extent of damage can vary. If any damage is present, replace the PRA. DAMAGED If the PRA AND main relays are NOT damaged: Proceed to step 7. NO DAMAGE TSB #: 20-01-003H Page 5 of 6 SUBJECT: SUBJECT: 2016 -2017MY SONATA HYBRID MAIN RELAY / PRA / HIGH VOLTAGE CABLE REPLACEMENT (SERVICE CAMPAIGN T4M) 7. Inspect the PRA Inverter Power Terminals and High Voltage Cable connectors. If either the terminals or connectors are damaged, replace the High Voltage Cable and the PRA if it was not replaced in step 6. Use Labor Op Code: 90C058R2 Shop Manual: Hybrid Control System > Power Cable NOTICE The specific location(s) and extent of damage can vary. If any damage is present, replace the High Voltage Cable and the PRA. If the PRA, the High Voltage Cable connectors, and main relays are NOT damaged: Replace both main relays according to the Shop Manual. Use Labor Op Code: 90C058R0 Hybrid Control System > High Voltage Battery Control System > Main Relay 8. Reinstall all removed parts in the reverse order of removal. Check for DTCs and perform the appropriate diagnostic service. Ensure no warning lights are present. TSB #: 20-01-003H Page 6 of 6 SUBJECT: