A19070E

Service Bulletin Details

Public Details for: A19070E

"servicenews article - are you having this issue while using apple carplay? -it beeps and stops working. -if you try to switch to a different audio source, you see the message xm-check tuner or fm-radio unavailable. -when you turn the ig


- 2020 - 2019 - 2018 -

Models from 2018
2018 HONDA ODYSSEY
ServiceNews Article
January 2020
A19070E Version 2
Display Audio Stays On with Ignition Turned to OFF
AFFECTED VEHICLES
Year
Model
Trim
2019-20
Passport
ALL except Sport
2019-20
Pilot
ALL except LX
2018-20
Odyssey
ALL except LX
EDITOR'S NOTE: This article replaces "Radio Stays On with Ignition OFF" posted in July 2019.
Are you having this issue while using Apple CarPlay®?
•
It beeps and stops working.
•
If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable.
•
When you turn the ignition to OFF, the Display Audio stays on.
We're aware of this issue and have it under investigation. So far, we know it's software related, so don't replace any
components. When we come up with a fix, we'll release an OTA software update.
As a temporary measure, just remove and install the BACKUP (10 A) fuse or disconnect and connect the battery. This
will reset the system.
©
2020 American Honda Motor Co., Inc. — All Rights Reserved
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