Subaru Retailers
Service Bulletin Details
Public Details for: Subaru Retailers
This announcement is in regards to the class action lawsuit regarding harman gen 3.0 audio and audio/ navigation head units in certain subaru vehicles.
Models from 2018
| 2018 SUBARU BRZ |
| 2018 SUBARU CROSSTREK |
| 2018 SUBARU FORESTER |
| 2018 SUBARU IMPREZA |
| 2018 SUBARU LEGACY |
| 2018 SUBARU OUTBACK |
Models from 2017
| 2017 SUBARU IMPREZA |
To: All Subaru Retailers From: Subaru of America, Inc. – Service Operations Date: January 10, 2020 Re: Harman Gen 3.0 Audio and Audio/ Navigation Head Unit Class Action Update As you may know, Subaru of America, Inc. has reached a preliminary settlement in a class action lawsuit regarding the Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Affected customers have been notified of the pending settlement. Part of the proposed settlement agreement is a 5-year/100,000-mile extension to the Basic New Car Limited Warranty to correct a qualifying Starlink Malfunction. The extension is in the process of being applied to the applicable vehicles and will be available on Vehicle Inquiry by February 3, 2020. Retailers should contact the Claims Helpline with any questions regarding coverage. Should customers or retailer personnel have questions about the settlement, please refer to information and frequently asked questions on the settlement website at https://www.starlinkinfotainment.settlementclass.com Customers can also call 1-844-924-0857 or email [email protected]