NTB19-099b
Service Bulletin Details
Public Details for: NTB19-099b
No start caused by low battery voltage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
- 2019 -
Models from 2019
2019 NISSAN ARMADA |
2019 NISSAN NV |
2019 NISSAN TITAN |
Classification: Reference: EL19-055b Date: NTB19-099b January 14, 2020 NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2019 Armada (Y62) 2019 NV Cargo and Passenger (F80) 2019 Titan (A61) 2019 Titan XD (A61) APPLIED ENGINES: VK56VD (gasoline V8) IF YOU CONFIRM An APPLIED VEHICLE will not start due to low battery voltage, OR The customer states that the vehicle would not start. ACTION 1. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Refer to step 3 on page 2 to confirm this bulletin applies to the vehicle you are working on. 3. If this bulletin applies, reprogram the ECM. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/3 SERVICE PROCEDURE 1. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. The DSS-5000 contains internal operating instructions accessed using its touch screen. The DSS-5000 operating instructions are also found at http://nissan.dss5000.com/. These operating instructions include a Quick Start Guide and VIN scanning Tips. There is also a SIR video Vol. 551 that demonstrates the use of the DSS-5000. 2. Recharge or replace the battery if the test result indicates to do so. If the test result is "Good Battery," proceed to step 3. 3. Using C-III plus, confirm the current ECM part number and write it on the repair order. If it matches one of the part numbers in Table 1, below, continue to step 4 on the next page. If it does not match any of the part numbers in Table 1, this bulletin does not apply. Table 1 MODEL YEAR CURRENT ECM PART NUMBER 23710- Armada 6JD0B, 6JD0C, 6JD0E, 6JD1B, 6JD1C, 6JD1E NV Cargo 9JL2A, 9JL2B, 9JL2C, 9JL2D 9JL3A, 9JL3B, 9JL3C, 9JL3D 2019 NV Passenger 9JL0A, 9JL0B, 9JL0C, 9JL0D 9JL1A, 9JL1B, 9JL1C, 9JL1D Titan/Titan XD 9FU1B, 9FU1C, 9FU1D, 9FU3B, 9FU3C, 9FU3D EZ61B, EZ61C, EZ61D, EZ63B, EZ63C, EZ63D Perform the following before starting the reprogramming procedure to prevent damage to the control unit: Connect the AC Adapter to the CONSULT PC. Connect the CONSULT PC to the internet via Wi-Fi or a network cable. Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current date and all C-III plus software updates (if any) have been installed. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC during reprogramming, the reprogramming may be interrupted. Turn OFF all vehicle electrical loads. Connect a battery maintainer or smart charger, set to reflash mode or a similar setting, to ensure the battery voltage stays between 12.0 V and 15.5 V. 2/3 NTB19-099b HINT: If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT-III plus (C-III plus) ECM Reprogramming" general procedure. Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learning conditions: o Engine coolant temperature: 70 - 100 °C (158 - 212 °F) o Battery voltage: More than 12.9 V (At idle) o Transmission: Warmed up When reprogramming is complete, you will be required to perform Throttle Valve Closed Position, Idle Air Volume Learning, Accelerator Closed Position and DTC erase. 4. Reprogram the ECM. 5. After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the before and after part numbers of the control unit and attach it to the repair order. PARTS INFORMATION DESCRIPTION (1) PART NUMBER QUANTITY 12 volt battery (1) 1 (if needed) Reference the electronic parts catalog to determine the correct 12 volt battery for the vehicle you are working on. CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: (1) (2) DESCRIPTION Reprogram ECM PFP OP CODE DE97AA SYM DIA FRT Test & Charge Battery (1) GB18AA ZE 32 (2) Replace Battery GB181A Reference the electronic parts catalog and use the Engine Control Module (23703*****) as the Primary Failed Part (PFP). Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat Rate Time (FRT). AMENDMENT HISTORY PUBLISHED DATE REFERENCE October 31, 2019 NTB19-099 December 11, 2019 NTB19-099a January 14, 2020 NTB19-099b DESCRIPTION Original bulletin published APPLIED VEHICLES and Table 1 revised APPLIED VEHICLES and Table 1 revised 3/3 NTB19-099b