P9342 Rogue Spor

CAMPAIGN
BULLETIN
QUALITY ACTION
American Automobile Labeling Act (AALA) Labels
Dealer Inventory
Reference: P9342
Date: January 28, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
MY2019 Rogue Sport (J11)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
NA
4,340
January 28, 2020
NO
***** Campaign Summary *****
Nissan North America is conducting a Quality Action for dealers to replace the American
Automobile Labeling Act (AALA) labels. The AALA label on affected vehicles may contain
inaccurate manufacturing location and percentage breakdown of parts content by country.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. In the interest of customer satisfaction, Nissan
requests dealers to apply the replacement label on the affected vehicles prior to retail sale.
***** What Dealers Should Do *****
1. Verify if vehicles currently in new dealer’s inventory are affected by this quality action
using Service Comm or DBS National Service History – Open Campaign I.D. P9342
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Use the attached procedure to remedy vehicles affected by this quality action.
3. The service department should submit the applicable warranty claim for the action(s)
performed so it can be closed on Service Comm and release the vehicle.
4. Dealers will receive one (1) label for every affected vehicle in dealer inventory via FedEx. Labels will be sent to the Service Manager’s attention. If replacement labels are
needed, please send your request to: [email protected] along
with your dealer name, address, VIN, contact name and phone number.
 Labels will begin mailing January 27, 2020 and should arrive no later than
February 2, 2020.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each
affected vehicle currently in new vehicle inventory. Nissan requests dealers to perform this
repair on new vehicles in inventory prior to being retailed, to help ensure customer
satisfaction.
P9342 | Original Document
P9342 - 2019 – ROGUE SPORT
PARTS CONTENT INFORMATION LABEL
SERVICE PROCEDURE:
Parts Content
Information Label
1. Locate existing “Parts Content
Information Label” on the inside of the
passenger side windshield. (Figure 1)
Figure 1
2. Remove the “Parts Content Information
Label” from the windshield and discard.
(Figure 2)
Figure 2
1/4
3. Verify the correct replacement label is available. (Figure 3)

Check part number “6MM0A” on bottom left corner of label
Figure 3
NOTE: Labels were provided by NNA FQA and shipped to your dealership by Nissan
to Attn: Service Manager.
4. Peel backing off the replacement label.

Carefully remove backing from the
front of the label (Figure 4)
Figure 4
2/4
5. Affix the new “Parts Content
Information Label” to the inside of the
passenger side windshield.

Install Parts Content
Information Label
HERE
Passenger windshield location
(Figure 5)
NOTE: Ensure text is upright and
legible from the outside of the vehicle.
CAUTION: Ensure Parts Content
Information Label is NOT placed in a
location that obstructs drivers view.
Figure 5
6. Read “Claims Information” for reimbursement information.
7. Release vehicle.
3/4
PARTS INFORMATION:
Description
Parts Content Information Label
Part #
Quantity
Provided by FQA
1
(Shipped to Dealer)
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: P9342
Claim Type:
CM
PNC:
P9342
Symptom:
ZZ
Diagnosis:
99
Description:
Op
Codes
Remove and Replace Parts Content
Information Label
P93420
4/4
Flat
Rate
Time
0.2 Hr
Parts
Expense
Required Code
on claim Required
N/A
N/A