A3720932058687_1

PSS 37 Brief engine speed rise with no display of gear lever position in the instrument cluster
37 20 93 2058687/1 February 25, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, A3
Cabriolet,
and S3
2017 - 2019
All
With 0GC transmission
Condition
Customer states:
 Brief (less than two seconds) sudden increase in the engine speed.
 When the concern occurs, the selected gear is briefly (less than two seconds) not shown in the driver
information system (DIS). This may appear as follows:
a. Instead of D or S showing the display will be blank.
b. Instead of M1 or M2 only the M will appear.
Workshop Findings:
 There are no faults stored in the engine control module (ECM), J623 (address word 0001) or the transmission
control module (TCM), J217 (address word 0002).
 There are no oil leaks from the transmission
 Duplication of the concern may not be possible as it is very intermittent.
Technical Background
The software needs to be updated.
Production Solution
New TCM software is in preparation for this concern.
Page 1 of 2
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Explain to the customer that a solution is forthcoming and that no repairs are possible at this point. Do not
replace any components for this condition since this will not resolve the customer’s concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
3730
Damage Code:
0041
Diagnostic Time:
GFF
0150 0000
30 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2058687/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2058687) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.