SSM 48558
Service Bulletin Details
Public Details for: SSM 48558
Ssm 48558 - 2017-2020 various vehicles equipped with telematics control unit (tcu) - various fordpass/lincolnway mobile app concerns some 2017-2020 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via f
Models from 2020
| 2020 FORD F-250 SD |
| 2020 FORD F-350 SD |
| 2020 FORD F-450 SD |
| 2020 FORD F-550 SD |
| 2020 FORD FUSION |
| 2020 FORD MUSTANG |
| 2020 FORD TRANSIT |
| 2020 FORD TRANSIT CONNECT |
| 2020 LINCOLN MKZ |
Models from 2019
Models from 2018
| 2018 FORD ECOSPORT |
| 2018 FORD ESCAPE |
| 2018 FORD EXPLORER |
| 2018 FORD F-150 |
| 2018 FORD FUSION |
| 2018 FORD MUSTANG |
| 2018 LINCOLN CONTINENTAL |
| 2018 LINCOLN MKC |
| 2018 LINCOLN MKX |
| 2018 LINCOLN MKZ |
Models from 2017
| 2017 FORD ESCAPE |
| 2017 FORD F-150 |
| 2017 FORD FUSION |
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.