ATC2296

Service Bulletin Details

Public Details for: ATC2296

This account team coverage is being issued to address leaks from aluminum oil cooler, part number 5397914, on certain isl g cm2180 or l9n cm2380 l124b engines. This field action authorizes certified repair locations to replace the aluminum


- 9999 -

ACCOUNT TEAM COVERAGE
Please Deliver To: Service Managers and Warranty Decision Makers
FROM: Cummins Global Warranty Administration Communications
Subject: ISL G CM2180 and L9N CM2380 Oil Cooler Replacement ATC for Miami Dade
Number: Atc2296
Expires:
Attention:
Date: 18-Feb-2020
10-Feb-2021 (U.S./Canada)
10-Feb-2021 (International)
Worldwide distr./ branches and Div./Reg Offices
U.S. / Canadian Distr./Branches and Div. Offices
U.S. / Canadian Dealers (Automotive)
If additional information is required, please contact your Cummins Warranty Operations Group Leader.
DESCRIPTION:
This ATC is being issued to address leaks from aluminum oil cooler, part number 5397914, on certain ISL G CM2180
or L9N CM2380 L124B engines. This field action authorizes certified repair locations to replace the aluminum oil
cooler with a stainless steel oil cooler.
NOTE: Unless there is a failed oil cooler, coolant should be reused and the oil filter should NOT be replaced.
NOTE: This field action provides retroactive coverage for repairs made in anticipation of and prior to the release of this
publication.
ACTION:
In order to qualify for repair under this field action, an engine:
1 will be covered Regardless of coverage status, and
2 must show as OPEN on QuickServe® Online for this field action.
NOTE: The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1 Remove the oil drain plug on the oil cooler cover pictured in Attachment B. Use a magnet to confirm that the
oil cooler is the aluminum oil cooler. If the magnet holds it is the stainless steel cooler.
2 If a stainless steel oil cooler is confirmed re-install the plug, claim Admin, 17-902 (Campaign Check) and
99-007, Quantity of 1 to close the field action.
3 If an aluminum oil cooler is confirmed Remove and Install Lubricating Oil Cooler. For ISL G CM2180 refer to
Procedure 007-003 in Service Manual 4021649. Please refer to Service Manual 5467492 for L9N CM2380
L124B engines.
MATERIAL DISPOSITION:
Materials removed as a result of this field action must be scrapped.
REIMBURSEMENTS:
Parts:
NOTE: All parts listed are OPTIONAL. Claim only the parts required to complete the repair.
The following parts are covered under this field action:
Part Number
304922100
391817400
392279400
392901100
540390500
547743200
Quantity
1
1
1
1
1
1
Description
SAL,RNG (OPTIONAL)
GSK,COR (OPTIONAL)
SAL,RNG (OPTIONAL)
GSK,COV (OPTIONAL)
GSK,COV (OPTIONAL)
COR,CLR (OPTIONAL)
NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.
NOTE: All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed. If the Oil Cooler
does not require replacement, claim ONLY Admin, 17-902 (Campaign Check) and 99-007, Quantity of 1 to close the
field action.
Labor using applicable Access Code and Time:
SRT Code
Description
00-90X
Administrative time
07-030
LUBRICATING OIL COOLER ASSEMBLY - REMOVE AND
INSTALL, (WITH EGR) (OPTIONAL)
07-0DX
LUBRICATING OIL COOLER - REMOVE AND INSTALL - L9N
CM2380 L124B (OPTIONAL)
17-902
CAMPAIGN CHECK - COOLER MATERIAL VERIFICATION
99-007
CAMPAIGN WRAP-UP - PLUG INSTALL AND OIL FILL (OPTIONAL - QTY1)
Time
Travel:
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables:
Consumables are covered under this field action.
NOTE: Please consolidate all appropriate consumables, including oil top off or replacement claim them as one line
item in Other Claimables titled "CAMPAIGN SUPPLIES". A total of $65.00 (USD) is allowed for reimbursements.
Please included brief summaries on the details of items claimed.
Claim Instructions:
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com).
For information regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there
are additional questions, please contact your local Cummins Distributor.
Account Code: .............................................................................................................................................................. 27
Pay Code: .................................................................................................................................................. Distributor = X
Pay Code: ........................................................................................................................................................ Dealer = D
Pay Code: ................................................................................................................................................ International = I
Failure Code: ...................................................................................................................................................... WLCELA
Attachments
atc2296_esn-list.xlsxatc2296_attachment_b.pdf
ATC2296, Attachment B - Oil Cooler


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