A9620482058768_1

96 Intersection assist/lane change assist inop, DTC C12BFF0 stored in lane change assist or front corner
radar modules
96 20 48 2058768/1 March 3, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A8
2020
008672 - 011235
PHEV
Condition
Customer states:
 The intersection/lane change assist sporadically stops working.
One or all of the following messages are shown in the instrument cluster:
 Intersection assist Malfunction! Please go to workshop.
 Lane change and exit warning: Malfunction! Please go to workshop.
 Rear intersection assistant: Malfunction! Please go to workshop.
 Audi pre sense: Malfunction! Please go to workshop.
Workshop findings:
The following DTC may be stored in one of the control modules for lane change assist, J769 or J770 (address
word 003C or 00CF) or front corner radars, J1088 or J1089 (address word 00DB or 00DC):
 DTC C12BFF0 (radar sensors, automatic calibration not possible).
Technical Background
A software bug can cause the automatic calibration to fail.
Production Solution
Not applicable.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Update the control modules for lane change assist, J769 or J770 (address word 003C or 00CF) or front corner
radars, J1088 or J1089 (address word 00DB or 00DC) using the SVM action code as listed in the table below,
if necessary:
Note:
A high-voltage charger must not be connected during the update. Please only charge the 12V battery!
Model
Old Software
Part Number
Old
Software
Version
New Software
Part Number
New Software
Version
(or higher)
(or higher)
SVM Code
Input
0001
A8 TFSI e
4N0907660B
0003
47N0907660C
0004
4N0907660C
0005
3CA017
0005
3. Recalibrate the lane change assist, J769 or J770 (address word 003C or 00CF) and front corner radars, J1088
or J1089 (address word 00DB or 00DC) according to the instructions in the repair manual.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9635
Damage Code:
0039
Labor Operations: Software Update (Includes checking for DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
9158 1660
See SRT
Adjust 2 control units for lane changing assistant 9635 1550
See SRT
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Adjust 2 control units for object recognition
Diagnostic Time:
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Road test after the service procedure
Claim Comment:
No allowance
0 TU
As per TSB #2058768/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2058768) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.