APaS03272020903
Service Bulletin Details
Public Details for: APaS03272020903
Dealer message - american honda motor co., inc. (ahm) is investigating certain 2017-2020 cr-vs with a customer complaint of the malfunction indicator light (mil) on with the dtc P0441 (evap system purge flow malfunction) stored. To better u
Models from 2020
2020 HONDA CR-V |
Models from 2019
2019 HONDA CR-V |
Models from 2018
2018 HONDA CR-V |
Models from 2017
2017 HONDA CR-V |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 03 From Parts and Service Division Subject Request for Parts: 2017-2020 CR-V MIL On w/ DTC P0441 Stored 27 2020 Expires on 04 10 2020 PRIORITY/ACTION REQUIRED To: From: RE: All Honda Service Managers/Advisors Technical Research & Support Group Request for Parts: 2017-2020 CR-V MIL On w/ DTC P0441 Stored This message is solely directed to Honda dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors. Background American Honda Motor Co., Inc. (AHM) is investigating certain 2017-2020 CR-Vs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. DTC P0441 (EVAP System Purge Flow Malfunction) must be stored. 2. No repair has been attempted. Action Required If a vehicle matching the description above comes into your dealership, please e-mail Technical Research & Support (TRS) at [email protected]. TRS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. Accord) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1