WUK-96R

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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GENERAL MANAGER q
PARTS MANAGER
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SERVICE PROGRAM BULLETIN
APPLICABILITY:
		
SUBJECT:
2015-2018MY Forester 2.0L Turbo
2016-2018MY WRX 2.0L Turbo		
NUMBER: WUK-96R
DIT Exhaust Pipe Front (EPF) Nut Torque
REVISED: 03/26/20
DATE: 12/05/19
INTRODUCTION:
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L
Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts.
On certain affected vehicles, the six (6) front exhaust pipe (EPF) nuts at the cylinder heads may not
have been tightened sufficiently due to variations in production. As a result, these nuts may become
loose during use and cause exhaust leakage. A leak occurring at the front exhaust pipe may result in
deterioration of emission performance. As a result, affected vehicle may fail to meet emission levels
certified by the EPA and/or California ARB.
AFFECTED VEHICLES:
Vehicles included in this service campaign are 2015-2018 Forester XT and 2016-2018 WRX.
This recall will affect approximately 93,796 vehicles. Coverage for all affected vehicles must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information is
now available.
Model Year
Carline
Affected Production Dates
2015-2018
Forester XT
5/11/2015 - 3/20/2018
2016-2018
WRX
5/09/2015 - 10/04/2017
DESCRIPTION OF THE REPAIR:
Subaru retailers will inspect the 6 nuts securing the front exhaust pipe to the cylinder heads on all
affected vehicles. If any of the 6 nuts are found to be loose or lost and / or exhaust gas leakage is
identified at either of the connections to the cylinder heads, the retailer should replace the front
exhaust pipe.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 1 of 7
RETAILER RESPONSIBILITY:
Retailers are to promptly perform this repair on all affected vehicles in their inventory. Additionally,
whenever a vehicle subject to this service program is taken into inventory or in for service, necessary
steps should be taken to ensure the update has been made before selling or releasing the vehicle.
OWNER NOTIFICATION:
Subaru is in the process of acquiring registration data and will notify affected vehicle owners by first
class mail by the end of March. Retailers will be advised when owner notification occurs.
RETAILER AFFECTED VIN LISTS:
Each Subaru retailer will receive an affected VIN list from their Zone Office. Vehicles will be
assigned to retailers as follows:
•
Original vehicle owners are assigned to the original selling retailer when their current address
is within a 100-mile radius of that retailer.
•
If the original selling retailer is inactive, the VIN has been assigned to the nearest active
retailer.
•
For any new owners or when original owners live more than 100 miles from the original
selling retailer, the VIN has been assigned to the nearest active retailer.
IMPORTANT: Retailer affected VIN lists include information for vehicles affected by this service
program. This information will enable retailers to follow up with owners of affected vehicles. The
lists contain owners’ names and phone numbers obtained from State Motor Vehicle Registration
Records. The use of such motor vehicle registration data for any other purpose is unlawful.
Accordingly, retailers are required to limit the use of these lists for the sole purpose of completing
this service program.
PART INFORMATION:
EPF Exhaust Gasket Kit, p.n. X4460AA011
NOTES:
•
This kit will only be required when the
inspection procedure outlined below determines
EPF replacement is necessary. The likelihood of
a need to replace the EPF assembly is expected
to be extremely low.
•
If exhaust leakage is confirmed, peripheral
(surrounding) parts (e.g. engine mount, oil level
sensor / switch) may be damaged as a result.
These parts will need to be ordered separately.
Continued...
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 2 of 7
SERVICE PROCEDURE:
On certain vehicles, the six (6) nuts securing the front exhaust pipe (EPF) to the cylinder heads
may not have been tightened sufficiently due to variations in production. As a result, these nuts
may become loose during use resulting in exhaust leakage. Therefore, torque on these 6 nuts must
be inspected on all affected vehicles. If the any of the 6 nuts are found to be loose or lost and / or
exhaust gas leakage is identified at either of the connections to the cylinder heads, the front exhaust
pipe must be replaced.
Use the following Flow Chart below as an overview / guideline for performing this procedure. Stepby-step instructions are also provided below.
Continued...
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 3 of 7
Helpful Hints for Technicians if EPF replacement is necessary:
• After draining the cooling system, ALWAYS replace the o-ring on the radiator petcock (a
new one is included in the EPF parts kit).
•
Be sure to remove (and re-install) the braided ground strap from the heat shield above the
front exhaust pipe connection.
•
The turbocharger stay bracket, main and sub cooling fans and the water pump pulley DO
NOT need to be removed.
•
When installing the new o-rings on the air flow meter, they both look the same but, they have
different part numbers and two different locating tabs. The tab on the turbo outlet (charge)
pipe o-ring is not centered. The tab’s offset must be toward the turbocharger otherwise, it
will distort as shown below. The other o-ring’s tab is centered and can be installed in either
way.
OK
NG
Locating Tab Is Offset
(not centered).
Locating Tab Is Installed
Toward Turbo, O-Ring Is OK.
Tab Is Installed Toward Meter,
O-Ring is Distorted.
•
When reinstalling the Turbo / EPF assembly, only snug (do not tighten / torque) the 6 EPF
flange nuts at the cylinder heads. Install the 2- 14mm hex bolts for the turbocharger stay
brackets, tighten / torque them to specification 33Nm (3.4 kgf-m, 24.3 ft. lbs.) FIRST then,
proceed to torque the 6 EPF flange nuts to 45.5 Nm (4.6 kgf-m, 33.5 Ft. Lbs.) TWICE and IN
THE ORDER SHOWN IN STEP 2 on pg. 5.
•
Loosen the 10mm hex bolt in the center of the bottom EPF heat shield before reinstalling the
turbocharger oil reservoir. This will make it easier to get the reservoir back into position.
Also, put the 2 long 10mm hex bolts through the reservoir, hold them in place and put the
new gasket on them as shown below. This makes the gasket installation much easier.
•
To insure the cooling system has been completely
refilled (with NEW coolant) and any remaining air
pockets removed, the use of a vacuum refilling system
is strongly recommended.
IMPORTANT NOTE: As stated at the top of the Flow Chart,
if inspection reveals an after-market EPF assembly (a.k.a.
performance exhaust header), STOP. Reinstall the undercover
and proceed to the Claim Reimbursement and Entry Procedures
section for IMPORTANT information on how to process the
Inspection Only claim.
Continued...
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 4 of 7
Step 1: Remove the front under cover and guard. Inspect the following two areas carefully:
•
Are any of the 6 EPF nuts shown in the figure below missing?
•
Is there any trace of exhaust gas leakage (soot deposits) around the EPF mounting flanges
at the cylinder heads? IMPORTANT: Always check for exhaust gas leakage even if all the
EPF nuts are in place.
REMINDER: If after removing the engine undercover, inspection reveals an aftermarket EPF
assembly (a.k.a. performance exhaust header), STOP. Reinstall the undercover and proceed to the
Claim Reimbursement and Entry Procedures section for IMPORTANT information on how to process
the Inspection Only claim.
EX-02988
NO
When all 6 of the EPF nuts are in place or, if there is no trace of exhaust gas leakage,
proceed to Step 2: and inspect the 6 EPF nuts for proper torque.
YES
When any of the 6 EPF nuts are missing or, if there is exhaust gas leakage: proceed to
Step 3: and replace the EPF assembly.
Step 2: Tighten the 6 EPF nuts to 45.5 Nm (4.6 kgf-m, 33.5 ft-lb) in the order shown below to check
if any of them turn.
TIP: Marking the edge of the flanged nuts and head pipe flange first with a scribe or similar tool will
help determine if one or more of them move during this inspection.
(3)
(3)
(4)
(4)
(1)
(1)
(5)
(5)
(2)
(2)
(6)
(6)
EX-10353
NO
YES
If none of the 6 EPF nuts turn: reinstall the front engine under cover to complete the
procedure.
If any of the 6 EPF nuts turn: proceed to Step 3: and replace the EPF assembly.
Continued...
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 5 of 7
Step 3: When inspections during Step 1) or Step 2) dictate the EPF needs to be replaced, replace
it following the procedure in the applicable Service Manual. During EPF replacement, inspect the
peripheral parts (engine mount, oil level switch / harness, etc.) for any heat damage from leaking
exhaust.
NO
YES
If none of the peripheral parts near the EPF are damaged, replace the EPF assembly to
complete the procedure.
If any peripheral parts near the EPF are damaged, replace them as needed along with the EPF
assembly following the procedures outlined in the applicable Service Manual.
REMINDER: When reinstalling the Turbo / EPF assembly, only snug (do not tighten / torque) the 6
EPF flange nuts at the cylinder heads. Install the 2- 14mm hex bolts for the turbocharger stay
bracket, tighten / torque them to specification FIRST then, proceed to torque the 6 EPF flange nuts
TWICE and IN THE PROPER ORDER as specified in the applicable Service Manual.
CALIFORNIA “VEHICLE EMISSION RECALL - PROOF OF CORRECTION”
CERTIFICATE
The California Air Resources Board and the Department of Motor Vehicles Registration/Recall
Program requires that all emission related Recall/Campaign or Service Program repairs be completed
before a vehicle registration is renewed. Please provide owners of vehicles registered in the state of
California a completed “Vehicle Emission Recall - Proof of Correction” certificate. Vehicle owners
should be advised to retain this certificate because the California Department of Motor Vehicles may
require they provide proof this service program repair has been completed.
Additional certificates are available through normal parts ordering channels using part number
MSA6P1301. Quantity 1 = 1 booklet of 50 certificates.
Continued...
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 6 of 7
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label.
The completed label should be attached to the vehicle’s upper radiator support.
Additional labels are available through normal parts ordering channels. The
part number is MSA6P1302, which comes as one sheet of 20 labels.
Part Number
Applicability
Description
Order Quantity
MSA6P1302
All Models
Campaign Completion Labels
(contains one sheet of 20 labels)
1
WUK-96
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this service campaign will be based on the submission of properly completed repair
order information. Retailers may submit claims through Vehicle Claim Entry on subarunet.com.
Labor Description
Labor
Operation #
Labor
Time
EPF INSPECTION ONLY, A/MARKET EPF FOUND
A129-008
0.3
EPF INSPECTION AND TORQUE CHECK (OK) ONLY
A129-018
0.4
EPF INSPECTION AND REPLACE EPF ASSY.
A129-011
1.8
EPF INSPECTION, REPL. EPF ASSY, ENGINE MOUNT
AND / OR OIL LEVEL SENSOR SWITCH R&R
A129-013
2.9
Fail
Code
Claim
Type
WUK-96
RC
IMPORTANT NOTE: When processing an inspection only claim after identifying an aftermarket
EPF, it is STRONGLY RECOMMENDED a Vehicle Modification / Damage / Aftermarket Product
Report (see Section 17.8 of the Claims Policy and Procedures Manual) be completed and retained
along with a photo for documentation purposes.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: WUK-96R; Revised: 03/26/20
Page 7 of 7