LTB00836NAS7

Service Bulletin Details

Public Details for: LTB00836NAS7

The tailgate interior trim panel may become detached from the tailgate during closing.


- 2019 - 2018 - 2017 - 2016 - 2015 -

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LT B 0 0 8 3 6 N A S 7
TECHNICAL BULLETIN
20 MAR 2020
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly
and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should
not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a
condition described affects your vehicle. Contact an authorized Land Rover service facility
to determine whether this bulletin applies to a specific vehicle.
I N F O R M AT I O N
This reissue replaces all previous versions. Please destroy all previous versions.
This bulletin supersedes TSB LTB00836NAS6/2018 dated 21 SEP 2018, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across
the page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
501-00
S U B J E C T/ C O N C E R N :
Tailgate Trim Panel Detached From Tailgate
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
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ASSEMBLY PLANT:
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MODEL:
Discovery Sport (LC)
MODEL YEAR:
2015-2019
VIN:
500429-830105
ASSEMBLY PLANT:
Halewood
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
The tailgate interior trim panel may become detached from the tailgate during closing.
CAUSE:
The retaining clips are not fully engaged during assembly.
ACTION:
Follow the service instruction below.
PA RTS :
PART NUMBER
DESCRIPTION
QUANTITY
LR123788
Nylon clip
9
LR001790
Metal clip
3
AYH100790
Metal clip
2
LR001080
Metal screw
2
WARRANT Y:
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NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Tailgate trim panel Modification
76.34.89.40
0.4
24
LR075425
Tailgate - Alignment inspection
76.28.89.88
0.1
24
LR075425
76.28.31
0.9
24
LR075425
Tailgate - Align on hinges
NOTE:
Normal Warranty procedures apply.
SERVICE INSTRUCTION:
NOTES:
Some variation in the illustrations may occur, but the essential information is
always correct.
Some components are shown removed for clarity.
Tailgate is also known as liftgate in TOPIx Workshop Manual.
1.
Inspect the alignment of the tailgate (see TOPIx Workshop Manual section 50126: Body Repairs - Vehicle Specific Information and Tolerance Checks - Tailgate
Alignment).
If the tailgate does not require alignment, go to step 2.
If the tailgate does require alignment, perform the tailgate
alignment procedure.
When complete, go to step 2.
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2.
Remove the tailgate trim panel (see TOPIx Workshop Manual section 501-05:
Interior Trim and Ornamentation).
Discard the tailgate grab handle retaining screws.
3.

Use a suitable knife to carefully remove a section of the Noise, Vibration and
Harshness (NVH) material from the tailgate trim panel, as shown in the illustration.
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4.

The power tailgate module must be installed with the electrical connectors
towards the bottom of the tailgate.
If the power tailgate module is installed correctly, as shown by the
image with a GREEN (✓), go to step 9.
If the power tailgate module is not installed correctly, as shown by
the image with a RED (✕), go to step 5.
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5.

Disconnect the power tailgate module and position the electrical wiring harness
to one side.
6.

Remove the power tailgate module and rotate through 180 degrees.
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7.

Install the power tailgate module.
8.

Connect the electrical wiring harness to the power tailgate module.
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9.

Position the wiper relay suppression module wiring harness to the side.
10.

Secure the wiper relay suppression module wiring harness to the tailgate wiring
harness with suitable electrical tape.
The wiring harness must be clear of the tailgate trim panel
mounting hole.
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11.

Install the 3 new tailgate trim panel clips (LR001790) to the tailgate.
12.

Adjust the position of the new tailgate clip as shown.
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13.

Adjust the position of the new tailgate clips as shown.
14.

Only if present: Remove and discard the 2 plastic nut inserts.
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15.

Inspect the tailgate grab handle retaining clips.
If 2 butterfly clips are not present and the existing clips are not
loose and do retain the handle, go to step 17.
If 2 butterfly clips are present and are loose and/or do not retain
the handle, remove and discard the butterfly clips.
16.

Install 2 new retaining clips (AYH100790).
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17.

Inspect the tailgate panel retaining clips.
1. If gray clips, as shown by the image with a GREEN (✓) are installed, go
to the next step.
2. If white clips, as shown by the image with a RED (✕) are installed,
remove and discard.
Install 9 new gray clips (✓) (LR123788).
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18.
CAUTION:
Install the tailgate trim panel using a gradual increase of pressure over the
top of the tailgate trim panel clip areas.

Install the tailgate trim panel into the tailgate in the order shown.
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19.
NOTE:
New retaining screws (LR001080) must be used on the installation of the
tailgate grab handle.

Use new retaining screws to install the tailgate grab handle.
Torque: 7 Nm
20.

Install the tailgate grab handle trim cover.
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21.
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Make sure the tailgate trim panel is installed correctly with no visible gaps around
the edge.
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