LTB00836NAS7
Service Bulletin Details
Public Details for: LTB00836NAS7
The tailgate interior trim panel may become detached from the tailgate during closing.
- 2019 - 2018 - 2017 - 2016 - 2015 -
Models from 2019
2019 LAND ROVER DISCOVERY SPORT |
Models from 2018
2018 LAND ROVER DISCOVERY SPORT |
Models from 2017
2017 LAND ROVER DISCOVERY SPORT |
Models from 2016
2016 LAND ROVER DISCOVERY SPORT |
Models from 2015
2015 LAND ROVER DISCOVERY SPORT |
3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 LT B 0 0 8 3 6 N A S 7 TECHNICAL BULLETIN 20 MAR 2020 © Jaguar Land Rover North America, LLC NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle. I N F O R M AT I O N This reissue replaces all previous versions. Please destroy all previous versions. This bulletin supersedes TSB LTB00836NAS6/2018 dated 21 SEP 2018, which should either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the page). Only refer to the electronic version of this Technical Bulletin in TOPIx. Changes are highlighted in blue SECTION: 501-00 S U B J E C T/ C O N C E R N : Tailgate Trim Panel Detached From Tailgate AFFECTED VEHICLE RANGE: MODEL: MODEL YEAR: VIN: https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 ASSEMBLY PLANT: 1/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 MODEL: Discovery Sport (LC) MODEL YEAR: 2015-2019 VIN: 500429-830105 ASSEMBLY PLANT: Halewood MARKETS: NORTH AMERICA CONDITION SUMMARY: SITUATION: The tailgate interior trim panel may become detached from the tailgate during closing. CAUSE: The retaining clips are not fully engaged during assembly. ACTION: Follow the service instruction below. PA RTS : PART NUMBER DESCRIPTION QUANTITY LR123788 Nylon clip 9 LR001790 Metal clip 3 AYH100790 Metal clip 2 LR001080 Metal screw 2 WARRANT Y: https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 2/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 NOTES: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time. The JLR claims submission system requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero. DESCRIPTION SRO TIME (HOURS) CONDITION CODE CAUSAL PART Tailgate trim panel Modification 76.34.89.40 0.4 24 LR075425 Tailgate - Alignment inspection 76.28.89.88 0.1 24 LR075425 76.28.31 0.9 24 LR075425 Tailgate - Align on hinges NOTE: Normal Warranty procedures apply. SERVICE INSTRUCTION: NOTES: Some variation in the illustrations may occur, but the essential information is always correct. Some components are shown removed for clarity. Tailgate is also known as liftgate in TOPIx Workshop Manual. 1. Inspect the alignment of the tailgate (see TOPIx Workshop Manual section 50126: Body Repairs - Vehicle Specific Information and Tolerance Checks - Tailgate Alignment). If the tailgate does not require alignment, go to step 2. If the tailgate does require alignment, perform the tailgate alignment procedure. When complete, go to step 2. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 3/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 2. Remove the tailgate trim panel (see TOPIx Workshop Manual section 501-05: Interior Trim and Ornamentation). Discard the tailgate grab handle retaining screws. 3. Use a suitable knife to carefully remove a section of the Noise, Vibration and Harshness (NVH) material from the tailgate trim panel, as shown in the illustration. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 4/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 4. The power tailgate module must be installed with the electrical connectors towards the bottom of the tailgate. If the power tailgate module is installed correctly, as shown by the image with a GREEN (✓), go to step 9. If the power tailgate module is not installed correctly, as shown by the image with a RED (✕), go to step 5. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 5/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 5. Disconnect the power tailgate module and position the electrical wiring harness to one side. 6. Remove the power tailgate module and rotate through 180 degrees. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 6/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 7. Install the power tailgate module. 8. Connect the electrical wiring harness to the power tailgate module. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 7/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 9. Position the wiper relay suppression module wiring harness to the side. 10. Secure the wiper relay suppression module wiring harness to the tailgate wiring harness with suitable electrical tape. The wiring harness must be clear of the tailgate trim panel mounting hole. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 8/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 11. Install the 3 new tailgate trim panel clips (LR001790) to the tailgate. 12. Adjust the position of the new tailgate clip as shown. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 9/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 13. Adjust the position of the new tailgate clips as shown. 14. Only if present: Remove and discard the 2 plastic nut inserts. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 10/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 15. Inspect the tailgate grab handle retaining clips. If 2 butterfly clips are not present and the existing clips are not loose and do retain the handle, go to step 17. If 2 butterfly clips are present and are loose and/or do not retain the handle, remove and discard the butterfly clips. 16. Install 2 new retaining clips (AYH100790). https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 11/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 17. Inspect the tailgate panel retaining clips. 1. If gray clips, as shown by the image with a GREEN (✓) are installed, go to the next step. 2. If white clips, as shown by the image with a RED (✕) are installed, remove and discard. Install 9 new gray clips (✓) (LR123788). https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 12/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 18. CAUTION: Install the tailgate trim panel using a gradual increase of pressure over the top of the tailgate trim panel clip areas. Install the tailgate trim panel into the tailgate in the order shown. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 13/15 3/20/2020 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 19. NOTE: New retaining screws (LR001080) must be used on the installation of the tailgate grab handle. Use new retaining screws to install the tailgate grab handle. Torque: 7 Nm 20. Install the tailgate grab handle trim cover. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 14/15 3/20/2020 21. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 Make sure the tailgate trim panel is installed correctly with no visible gaps around the edge. https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1584705160623 15/15