ITB20-008
Service Bulletin Details
Public Details for: ITB20-008
2019-2020 qx50; rattle from moonroof refer to the service procedure on page 2 if directed here from itb20-009. If you confirm a rattle type noise is coming from the moonroof in the areas circled in green in figure 1 and the rattle go
Models from 2020
2020 INFINITI QX50 |
Models from 2019
2019 INFINITI QX50 |
Classification: Reference: Date: BT20-002 ITB20-008 March 18, 2020 2019-2020 QX50; RATTLE FROM MOONROOF APPLIED VEHICLES: APPLIED VIN: APPLIED DATE: 2019-2020 QX50 (J55) Vehicles built before 3PCAJ5M(*)(*)(*)F111639 Vehicles built before December 6, 2019 Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle goes away after removing the moonroof inner finisher(s). Figure 1 NOTE: The rattle noise may be intermittent and may be heard from one or both sides of the vehicle. ACTION Apply flocking tape to the moonroof inner finisher on both sides of the vehicle. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/4 SERVICE PROCEDURE 1. Open the sunshade. 2. Open the moonroof two (2) inches. 3. Using a suitable tool, remove the side sunshade finisher (RH side is shown, LH side is a mirror image). Front Side sunshade finisher Figure 2 4. Using a suitable tool, release the pawls and remove the moonroof inner finisher from the moonroof (RH side is shown, LH side is a mirror image). Front Moonroof inner finisher Figure 3 2/4 ITB20-008 5. Place the moonroof inner finisher upside down on a suitable work surface. Figure 4 6. Cut seven (7) pieces of flocking tape that are approximately ¾ inch (20 mm) in length. Refer to PARTS INFORMATION for flocking tape. 7. Apply one (1) piece of flocking tape to each of the seven (7) raised ribs on the backside of the moonroof inner finisher, as shown in Figure 4. 8. Reinstall the moonroof inner finisher. 9. Reinstall the side sunshade finisher. 10. Repeats steps 3 – 9 on the opposite side of the vehicle. 3/4 ITB20-008 PARTS INFORMATION DESCRIPTION (1) (2) PART NUMBER QUANTITY Flocking tape J-50397-8 (1) (2) J-50397-8 is part of the Squeak And Rattle Kit J-50397. See EXPENSE CODE below. Do not bill out the complete roll of flocking tape for one repair. CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Install Tape To Moonroof Inner Finishers (1) BX7AAA ZL 32 0.3 (1) Reference the electronic parts catalog and use the Inner Blind Assembly 91382-***** as the Primary Failed Part (PFP). EXPENSE CODE EXPENSE CODE 041 DESCRIPTION Supplies (Flocking Tape) MAX AMOUNT $ 4.00 AMENDMENT HISTORY PUBLISHED DATE REFERENCE March 18, 2020 ITB20-008 DESCRIPTION Original bulletin published 4/4 ITB20-008