PIC6386B

Service Bulletin Details

Public Details for: PIC6386B

This preliminary information communicates a parts restriction is in place for the power steering gear on 2020 cadillac ct4and ct5.


- 2020 -

Models from 2020
2020 CADILLAC CT4
2020 CADILLAC CT5 
Bulletin No.: PIC6386B
Published date: 03/23/2020
Preliminary Information
PIC6386B Power Steering Gear Parts Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Involved Region or Country North America
Condition
As part of our ongoing continuous improvement we have placed the Power Steering
Control Module used in the 2020 Cadillac CT5, and on restriction. If you believe a
new module is needed, contact the PQC. Please have the part number available
prior to contacting PQC.
Cause
Root Cause Analysis
Correction:
Please contact PQC by opening a new case via Dealer Case Management (DCM) From the DCM home page, click
on “New PQC Case” found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to
Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a
copy of the template to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Parts Information
Description
Part Number
Quantity
Power Steering Gear
84815810, 84888265
1
Power Steering Gear
84815775, 84888256
1
Power Steering Gear
Power Steering Gear
Power Steering Gear
Power Steering Gear
84815778, 84888259
84888255
84888268
84888253
1
1
1
1
Power Steering Gear
Power Steering Gear
Power Steering Gear
84888272
84888254
84888270
1
1
1
Power Steering Gear
Power Steering Gear
Power Steering Gear
Power Steering Gear
84888268
84888267
84888252
84888271
1
1
1
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
7421770
Description
Electric Belt Drive Rack and Pinion Steering Gear
Replacement
Labor Time
Use Published Labor Time
Version History
Version
Modi ed
3
01/23/2020 - Created on.
03/13/2020 - Updated model list.
03/23/2020 - Updated model list and part numbers.
© 2020 General Motors. All Rights Reserved.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.