S1908000208

Service Bulletin Details

Public Details for: S1908000208

Satellite radio inoperative radio has code B156B-13.


- 2020 - 2019 - 2018 -

Models from 2020
2020 CHRYSLER 300
2020 CHRYSLER PACIFICA
2020 DODGE CHALLENGER
2020 DODGE CHARGER
2020 DODGE DURANGO
2020 JEEP CHEROKEE
2020 JEEP COMPASS
2020 JEEP GLADIATOR
2020 JEEP GRAND CHEROKEE
2020 JEEP RENEGADE
2020 JEEP WRANGLER
2020 RAM 1500
2020 RAM 2500
2020 RAM 3500
Models from 2019
2019 CHRYSLER 300
2019 CHRYSLER PACIFICA
2019 DODGE CHALLENGER
2019 DODGE CHARGER
2019 DODGE DURANGO
2019 JEEP CHEROKEE
2019 JEEP COMPASS
2019 JEEP GRAND CHEROKEE
2019 JEEP RENEGADE
2019 JEEP WRANGLER
2019 RAM 1500
2019 RAM 2500
2019 RAM 3500
Models from 2018
2018 JEEP WRANGLER 
STAR ONLINE PUBLICATION
Case Number: S1908000208
Release Date:
03/28/2020
Symptom/Vehicle Issue: Satellite Radio Inoperative Radio Has Code B156B-13.
Discussion: The customer may notice the satellite radio not working or is intermittent. Radio may
have a code B156B-13 code set for satellite antenna circuit open. Check the satellite antenna cable
connections in the circuit. Check that they are physical connected and that they are secure and tight
with a push-pull-push operation. If all connections are tight, check for any bent pins at the antenna
cable connections.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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