NTB19-099e

Classification:
Reference:
EL19-055e
Date:
NTB19-099e
April 24, 2020
NO START CAUSED BY LOW BATTERY VOLTAGE
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2019 Armada (Y62)
2019-2020 GT-R (R35)
2019-2020 GT-R NISMO (R35)
2019-2020 NV200 (M20)
2019 NV Cargo and Passenger (F80) - VK56VD engine only
2019 Sentra (B17)
2019 Titan (A61)
2019 Titan XD (A61) - VK56VD engine only
IF YOU CONFIRM
An APPLIED VEHICLE will not start due to low battery voltage,
OR
The customer states that the vehicle would not start.
ACTION
1.
Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace
the battery if necessary.
2.
Refer to step 3 on page 2 to confirm this bulletin applies to the vehicle you are
working on.
3.
If this bulletin applies, reprogram the ECM.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
Test the vehicle’s 12 volt battery using the Midtronics DSS-5000.

The DSS-5000 contains internal operating instructions accessed using its touch
screen.

The DSS-5000 operating instructions are also found at
http://nissan.dss5000.com/. These operating instructions include a Quick Start
Guide and VIN scanning Tips.

There is also a SIR video Vol. 551 that demonstrates the use of the DSS-5000.
2.
Recharge or replace the battery if the test result indicates to do so. If the test result is
"Good Battery," proceed to step 3.
3.
Using C-III plus, confirm the current ECM part number and write it on the repair order.

If it matches one of the part numbers in Table 1, below, continue to step 4 on the
next page.
If it does not match any of the part numbers in Table 1, this bulletin does not
apply.

Table 1
MODEL
YEAR
CURRENT ECM PART NUMBER 23710-
Armada
2019
6JD0B, 6JD0C, 6JD0E, 6JD1B, 6JD1C, 6JD1E
2019
6HP3A, 6HP3B, 6HS0A, 6HS0B
2020
6HT2B, 6HT3B
2019
6HR6A, 6HR6B
2020
45S1A
2019
9SL0A, 9SL0B, 9SL0C, 9SL1A, 9SL1B, 9SL1C
9SL4A
2020
9SM0B, 9SM1B
NV Cargo
2019
9JL2A, 9JL2B, 9JL2C, 9JL2D
9JL3A, 9JL3B, 9JL3C, 9JL3D
NV Passenger
2019
9JL0A, 9JL0B, 9JL0C, 9JL0D
9JL1A, 9JL1B, 9JL1C, 9JL1D
Sentra
2019
9AR2A, 9AR2B, 9AR3A, 9AR3B, 9AR4A, 9AR4B
9AR5A, 9AR5B, 9AR6A, 9AR6B, 9AR7A, 9AR7B
9AR8A, 9AR8B
Titan/Titan XD
2019
9FU1B, 9FU1C, 9FU1D, 9FU3B, 9FU3C, 9FU3D
EZ61B, EZ61C, EZ61D, EZ63B, EZ63C, EZ63D
GT-R
GT-R NISMO
NV200
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NTB19-099e
Perform the following before starting the reprogramming procedure to prevent damage to
the control unit:






Connect the AC Adapter to the CONSULT PC.
Connect the CONSULT PC to the internet via Wi-Fi or a network cable.
Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC during reprogramming, the reprogramming may be interrupted.
Turn OFF all vehicle electrical loads.
Connect a battery maintainer or smart charger, set to reflash mode or a similar
setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.
HINT:
 If you are not familiar with the reprogramming procedure, click here. This will link you
to the "CONSULT-III plus (C-III plus) ECM Reprogramming" general procedure.
 Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learning conditions:
o Engine coolant temperature: 70 - 100 °C (158 - 212 °F)
o Battery voltage: More than 12.9 V (At idle)
o Transmission: Warmed up
 When reprogramming is complete, you will be required to perform Throttle Valve
Closed Position, Idle Air Volume Learning, Accelerator Closed Position and DTC
erase.
4.
Reprogram the ECM.
5.
After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the
before and after part numbers of the control unit and attach it to the repair order.
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NTB19-099e
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
12 volt battery
(1)
1 (if needed)
(1) Reference the battery application chart in Dealer 360 to determine the correct 12 volt
battery for the vehicle you are working on.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Reprogram ECM
PFP
OP CODE
DE97AA
SYM
DIA
FRT
Test & Charge Battery
(1)
GB18AA
ZE
32
(2)
Replace Battery
(1)
(2)
GB181A
Reference the electronic parts catalog and use the Engine Control Module (23703*****) as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
October 31, 2019
NTB19-099
DESCRIPTION
Original bulletin published
December 11, 2019 NTB19-099a
APPLIED VEHICLES and Table 1 revised
January 14, 2020
NTB19-099b
APPLIED VEHICLES and Table 1 revised
February 10, 2020
NTB19-099c
APPLIED VEHICLES, Table 1, and the footnote in
PARTS INFORMATION revised
February 18, 2020
NTB19-099d
APPLIED VEHICLES and Table 1 revised
April 24, 2020
NTB19-099e
Table 1 revised
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NTB19-099e