NTB20-025a

Classification:
Reference:
EM19-010a
Date:
NTB20-025a
April 24, 2020
VOLUNTARY EMISSIONS RECALL CAMPAIGN
2018 ALTIMA AND ROGUE; CYLINDER HEAD
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard previous versions of this bulletin.
PC716
CAMPAIGN ID #:
APPLIED VEHICLES: 2018 Altima (L33)
2018 Rogue (T32)
QR25DE (4-cyl)
APPLIED ENGINE:
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary emissions recall campaign on certain specific model year
2018 Altima and Rogue vehicles. The cylinder head will be inspected, and the long engine
assembly replaced if needed. This service will be performed at no charge to the customer for
parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC716 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS)
National Service History for the campaign status on each vehicle falling within the range of
this voluntary emissions recall which for any reason enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners
and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer
inventory which are the subject of an emissions recall must be corrected prior to sale.
Failure to do so can result in civil penalties. While federal law applies only to new vehicles,
Nissan strongly encourages dealers to correct any used vehicles in their inventory before
they are retailed.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan dealer to determine if this applies to your vehicle.
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REPAIR OVERVIEW
Confirmed through Service COMM or DBS:
Campaign ID # PC716 applies
ASIST tool states
“Inspection is OK”
No repairs needed
(see CLAIMS
INFORMATION)
Fill in the VIN and
the first 4 alphanumeric characters
on the cylinder head
in the ASIST tool
ASIST tool states
“Inspection is NG”
Are spark plugs
# 1 or # 2 darker than
# 3 or # 4?
Remove and inspect
all 4 spark plugs
No
Yes
Reinstall the
spark plugs
Get PCC
authorization to
replace the long
engine assembly
with related parts
(see PARTS
INFORMATION)
END
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NTB20-025a
SPECIAL TOOL
Spark Plug Tool J-48891
Figure 1

Additional tools can be obtained from Tech•Mate: 1-800-662-2001 or
nissantechmate.com.
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NTB20-025a
IMPORTANT
Attention California Dealers
An Emission Recall Campaign Completion (ERCC) label must be filled out by the technician
performing the repair, and then attached to the underside of the vehicle hood. A sample of
the label is shown below.
Technician: Fill in here either:
“Inspected vehicle per campaign ID # PC716”
or
“Repaired vehicle per campaign ID # PC716”
(as it applies)
Fill in “DEALER CODE” and “DATE”
Put “ARB/EPA” under “CHANGE AUTHORITY”
NIS-UHL-16
Figure 2
California law prohibits owners from renewing their California registration if emissions related
recall work has not been performed. California dealers are now required to issue a proof of
correction certificate to vehicle owners upon completion of emissions related recall work.
Please fill out one of the campaign completion forms for each owner that has this campaign
performed. Instruct owners to keep this certificate unless they are requested to mail it to the
DMV. A sample of the form is shown in Figure 3 below.
Orange colored
Figure 3
NOTE:

These forms (item number CAEMRC 1-20) and labels (item number NIS-UHL-16)
are available from Nissan Publications (1-800-247-5321) at no charge.

When either item (form or label) is ordered, you will automatically receive the other
item as well.
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NTB20-025a
SERVICE PROCEDURE
1.
Altima (if applicable): Remove the three (3) bolts, and then remove the engine room
cover.
Bolt
Bolt
Bolt
Figure 4
2.
Locate the serial number on the cylinder head.
Serial
number
Figure 5
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NTB20-025a
3.
Write down the first four (4) alpha-numeric characters on the repair order.
NOTE: The serial number is upside down when read from the front of the vehicle.
Serial number located
at front of cylinder head
First 4 serial
numbers (viewed
upside down)
Figure 6
4.
Go to ASIST and select Tech Support Info / Bulletin Support Items.
Tech Support Info
 Bulletin Support Items
Figure 7
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NTB20-025a
5.
Select CLICK HERE… (for PC716-2018 Altima/Rogue Cylinder Head Serial
Number Inspection).
Figure 8
6.
Type in the VIN and the first four (4) digits of the Serial Number, and then select
Check.
xxxx
xx
Figure 9
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NTB20-025a

If the screen in Figure 10 displays, no repairs are needed. Print the screen by selecting
Print, and then go to CLAIMS INFORMATION on the last page.
 Attach the print-out to the repair order.
xxxx
xx
------X X X X
Figure 10

If the screen in Figure 11 displays, print the screen by selecting Print, and then go to
step 7.
 Attach the print-out to the repair order.
xxxx
xx
------X X X X
Figure 11
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NTB20-025a
IMPORTANT: Follow all cautions, warnings, and notes in the ESM when working in
the engine compartment.
7.
Remove all four (4) spark plugs.
a. Label each spark plug with its related cylinder number (for example, write
“1” with a marker on the # 1 cylinder spark plug).
8.

Altima: For spark plug removal procedure, go to the Electronic Service Manual
(ESM), section ENGINE-ENGINE - MECHANICAL - QR25DE - PERIODIC
MAINTENANCE - SPARK PLUG.

Rogue: For spark plug removal procedure, go to the ESM, section ENGINEENGINE - MECHANICAL - PERIODIC MAINTENANCE - SPARK PLUG.
Visually inspect the electrode area of the spark plugs from cylinders # 1 and # 2 (refer
to the example in Figure 12).

Is the # 1 or # 2 spark plug darker in color when compared to the # 3 or # 4 spark
plugs?
NO (spark plugs are not darker): OK. Go to step 9.
YES (spark plug[s] are darker): NG. Skip to step 11.
OK
NG
OK
OK
#1
#3
#2
#4
Figure 12
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NTB20-025a
9.
The spark plugs are OK: Reinstall the spark plugs into the same cylinders they were
removed from using tool J-48891.

Spark plug torque: 19.6 N•m (2.0 kg-m, 14 ft-lbs)

Altima: For spark plug installation procedure, go to the ESM, section ENGINEENGINE - MECHANICAL - QR25DE - PERIODIC MAINTENANCE - SPARK
PLUG.

Rogue: For spark plug installation procedure, go to the ESM, section ENGINEENGINE - MECHANICAL - PERIODIC MAINTENANCE - SPARK PLUG.
Do not drop or shock the spark plugs or ignition coils. Spark plugs and ignition coils
become damaged when dropped or shocked. Discard any spark plug or ignition coil
which has been dropped or shocked and replace it with a new one.
10.
Reinstall the engine room cover (if equipped). Then, go to CLAIMS INFORMATION
on the last page.
11.
The spark plug(s) are NG: Replace the following:

Long engine assembly
 Refer to the next page for warranty related information.

Exhaust manifold and three-way catalyst

Air fuel ratio (A/F) sensor 1

Heated (rear) oxygen sensor 2
 Altima: For replacement of the parts listed above, go to the ESM, section
ENGINE-ENGINE - MECHANICAL - QR25DE - UNIT REMOVAL AND
INSTALLATION - ENGINE ASSEMBLY.
 Rogue: For replacement of the parts listed above, go to the ESM, section
ENGINE-ENGINE - MECHANICAL - UNIT REMOVAL AND INSTALLATION ENGINE ASSEMBLY.
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NTB20-025a
Warranty Related Information When Replacing Long Engine Assembly
Record a short, continuous video (15 seconds or less) that includes the following:

Cylinder head serial number

All four (4) spark plugs with labels indicating which cylinder they were installed

The VIN (vehicle identification number) on the F.M.V.S.S. certification label (VIN
label)
Make sure the continuous video has a clear image of the incident area(s) of the serial
number, spark plugs, and the VIN on the VIN label.

The video needs to be less than 8 mb in size.
Complete the PCC Preauthorization Form in ASIST.

See the pre-selection screen below.
Fill out these two lines,
select “Engine”,
and then select Next
Figure 13
Attach the video and parts list to the Preauthorization Form.
After submitting the Preauthorization Form with the attached video and parts list, call the
PCC at 800-973-9992 (opt 1) for repair pre-approval to replace:

The long engine assembly (with oil and oil filter, coolant, etc.).
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NTB20-025a
PARTS INFORMATION
Altima (QR25DE):
DESCRIPTION
PART NUMBER
QUANTITY
GASKET-MANIFOLD TO CYLINDER HEAD
GASKET-ADAPTER
GASKET-EXHAUST MANIFOLD,A
SEAL-O RING
CLAMP INJECTOR
SEAL-O RING
GASKET - EXHAUST
GASKET-EXHAUST
NUT
SEAL O-RING
SEAL-O RING
SEAL-O RING
BOLT HUB RUN
NUT-HEX
PIN-COTTER
SEAL OIL-DIFFER
SEAL OIL-DIFFER
O-RING - A/C
O-RING - A/C
PIN - COTTER, SPLIT
ENGINE-BARE (long engine assembly)
COCK - WATER DRAIN
NUT - HEX
NUT
NUT
NUT
BOLT
PILOT - CONVERTER
MANIFOLD ASSY - EXHAUST W / CATALYST
AIR FUEL RATIO SENSOR
HEATED OXYGEN SENSOR
Nissan Genuine Nissan Full Synthetic Motor Oil (0W-20) (1)
Nissan Blue Extended Life ANTIFREEZE/COOLANT (1)
Nissan NS-3 (CVT) Fluid (1)
14035-3TA0B
16175-JA00A
14036-3TA0B
16618-FU460
17571-5L30B
16618-5L300
20691-19U0A
20692-24U0A
01223-N0021
21049-ZL80A
22131-JA00C
22131-EN205
40263-3TA0C
40262-2Y00A
40073-0L700
38342-3VX0B
38342-3VX0A
92474-N823A
92472-N823A
08921-3202A
10102-4JK2P
21440-50Y00
08911-6421A
54588-JA060
01225-N2011
48634-JA00A
14069-JD70A
12330-16A0A
140E2-9HS0A
22693-3TY0B
226A0-3TA0B
999PK0-00W20N
999MP-L25500P
999MP-CV0NS3
1
1
1
4
4
4
1
1
3
1
1
2
2
2
2
1
1
2
2
2
1
1
2
2
2
2
11
1
1
1
1
5 quarts
2 gallons
6 quarts
(1)
Order these items through the Nissan Maintenance Advantage program: Phone 877NIS-NMA1 (877-647-6621). Website order via link on the dealer portal;
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
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NTB20-025a
PARTS INFORMATION (continued)
Rogue (FWD and AWD):
DESCRIPTION
PART NUMBER
QUANTITY
GASKET-ADAPTER
GASKET-MANIFOLD TO CYLINDER HEAD
GASKET-EXHAUST MANIFOLD,A
SEAL-O RING
SEAL-O RING
CLAMP INJECTOR
GASKET - EXHAUST
GASKET-EXHAUST
SEAL O-RING
SEAL-O RING
SEAL-O RING
BOLT HUB RUN
NUT-HEX
PIN-COTTER
O-RING - A/C
O-RING - A/C
ENGINE-BARE (long engine assembly)
COCK - WATER DRAIN
NUT
NUT
BOLT
NUT
STUD
STUD
NUT
NUT
PILOT - CONVERTER
MANIFOLD ASSY - EXHAUST W / CATALYST (1)
AIR FUEL RATIO SENSOR (2)
HEATED OXYGEN SENSOR
AWD only - SEAL OIL-DIFFER
FWD only - SEAL OIL DIFFER
AWD only - NUT
AWD only - BOLT-FIX PROPELLER SHAFT
AWD only - NUT-FIX PROPELLER SHAFT
Nissan Genuine Nissan Full Synthetic Motor Oil (0W-20) (3)
Nissan Blue Extended Life ANTIFREEZE/COOLANT (3)
Nissan NS-3 (CVT) Fluid (3)
16175-JA00A
14035-3TA0C
14036-3TA0B
16618-5L300
16618-FU460
17571-5L30B
20691-19U0A
20692-8H30A
21049-ZL80A
22131-JA00C
22131-EN205
40263-3TA0C
40262-2Y00A
40073-0L700
92474-N823A
92472-N823A
10102-4BA0C
21440-5V000
54588-JA060
40262-JA000
14069-JD70A
01225-N2011
14064-JG30B
14064-ZX60A
14094-9BA0A
48634-JA00A
12330-16A0A
140E2-6FJ0A
22693-5RB0A
226A0-9BF0B
38342-3VX0A
38342-3VX0B
01223-N0021
37120-JD00B
37171-7S00A
999PK0-00W20N
999MP-L25500P
999MP-CV0NS3
1
1
1
4
4
4
1
2
1
1
1
2
2
2
2
2
1
1
2
2
11
5
3
5
5
2
1
1
1
1
1
1
5
4
4
5 quarts
2 gallons
6 quarts
(1)
(2)
(3)
For vehicles built from 09/2016 to 08/2018.
For vehicles built 09/2017 and later.
Order these items through the Nissan Maintenance Advantage program: Phone 877NIS-NMA1 (877-647-6621). Website order via link on the dealer portal;
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
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NTB20-025a
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
MODEL
CAMPAIGN
(“CM”) ID
ALL
Altima
PC716
DESCRIPTION
Inspect Cylinder Head Serial
Number – OK
Inspect Cylinder Head Serial
Number And Spark Plugs – OK
Inspect Cylinder Head Serial
Number And Spark Plugs – Replace
Long Engine, Exhaust Manifold And
Three Way Catalyst, A/F Fuel Ratio
Sensor 1, and Oxygen Sensor
Inspect Cylinder Head Serial
Number And Spark Plugs – Replace
Long Engine, Exhaust Manifold And
Three Way Catalyst, A/F Fuel Ratio
Sensor 1, and Oxygen Sensor
Rogue FWD
Rogue AWD
OP
CODE
FRT
PC7160
0.2 hrs
PC7161
0.4 hrs
PC7162
10.0 hrs
PC7163
10.5 hrs
PC7164
10.8 hrs
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
March 31, 2020
April 24, 2020
DESCRIPTION
NTB20-025
Original bulletin published.
NTB20-025a
Revised the Altima P/N table in PARTS
INFORMATION. Revised the CLAIMS
INFORMATION description for Altima and Rogue.
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