H207NAS2

Service Bulletin Details

Public Details for: H207NAS2

A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' wit

- 2020 - 2019 -

Models from 2020

2020 JAGUAR I-PACE

Models from 2019

2019 JAGUAR I-PACE

4/1/2020
H207NAS2 - Service Action - Hood Latch And Hood Release Cable Renew | TOPIx
H207NAS2
TECHNICAL BULLETIN
01 APR 2020
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or provides
information that could assist in proper vehicle service. The procedures should not be performed
by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects
your vehicle. Contact an authorized Jaguar service facility to determine whether this bulletin
applies to a speciﬁc vehicle.
SECTION:
501-14
SUBJECT/CONCERN:
Service Action - Hood Latch And Hood Release Cable Renew
AFFECTED VEHICLE RANGE:
MODEL:
I-PACE (X590)
MODEL YEAR:
2019-2020
VIN:
F60001-F79532
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
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SITUATION:
A potential issue has been identiﬁed on certain Jaguar vehicles within the listed Affected
Vehicle Range where the customer may not be able to close the hood and/or unable to lock the
vehicle due to the hood state reporting as 'open' with the 'Hood Open' warning displayed on the
Instrument Cluster (IC).
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain
from releasing the vehicles for new vehicle sale pending completion of the procedure(s)
detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the PreDelivery Inspection (PDI) process but must have it completed prior to vehicle handover to the
customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.
PARTS:
NOTES:
Order only the expected percentage demand of parts as identiﬁed.
Use the Vehicle Identiﬁcation Number (VIN) and the Electronic Parts Catalogue (EPC) to
conﬁrm part number(s) necessary to perform repairs.
DESCRIPTION
PART NUMBER
QUANTITY
EXPECTED PERCENTAGE DEMAND
Hood latch
T4K11208
1
100
Hood release cable
T4K12760
1
74
SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/procedure(s) for any required special tools.
WARRANTY:
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NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is
eligible for this program prior to undertaking any rework action.
At the time of conﬁrming a booking for vehicle repair, make sure that all open Recall and Service
Actions are identiﬁed to make sure the correct parts are available and adequate workshop time
is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code;
this will result in payment of the stated time. The SRO and parts information is included for
information only. The Option Code(s) that allows for the drive in/drive out allowance may only be
claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change;
those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the July
31, 2021, closure date must be submitted or payment within 30 calendar days of completion of
the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
PART
NUMBER
QUANTITY
H207
C
VIN F60001-F74390
Hood latch and hood
release cable - Renew
76.16.43
0.4
T4K11208
T4K12760
1
1
H207
D
VIN F60001-F74390
Hood latch and hood
release cable - Renew
Drive in/drive out
76.16.43
10.10.10
0.4
0.2
T4K11208
T4K12760
1
1
H207
E
VIN F74391-F79532
Right hood latch - Renew
99.02.19
0.3
T4K11208
1
H207
F
VIN F74391-F79532
Right hood latch - Renew
Drive in/drive out
99.02.19
10.10.10
0.3
0.2
T4K11208
-
1
-
Normal Warranty policies and procedures apply.
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WORKSHOP PROCEDURE A - HOOD LATCH AND HOOD RELEASE CABLE - RENEW
VIN F60001-F74390 only
NOTES:
Some variation in the illustrations may occur, but the essential information is always
correct.
Some components are shown removed for clarity.
1.
NOTE:
Inspect the panel alignment across the entire length and width of the hood.
Measure and record the gap and ﬂush condition from the hood to the front bumper and
both front fenders.
2.
Open the hood.
3.
Remove the front stowage compartment (see TOPIx Workshop Manual section 501-02:
Front End Body Panels - Removal and Installation - Front Stowage Compartment).
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4.
Remove the hood release cable from the hood release actuator.
1. Release the 2 hood release cable clips.
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5.
NOTE:
Note the installed position of the right hood latch before removing.
Remove and discard the right hood latch.
1. Remove the 2 bolts.
2. Disconnect the electrical connector.
3. Release the 3 hood release cable clips.
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6.
NOTES:
Note the installed position of the left hood latch before removing.
Do not discard the left hood latch.
Remove the left hood latch.
1. Remove the 2 bolts.
2. Release the 2 hood release cable clips.
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7.
Remove and discard the hood release cable.
1. Release the 3 retaining clips
8.
Install the new hood release cable.
1. Secure the 3 retaining clips
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9.
NOTE:
Install the left hood latch in the position noted during the removal step.
Install the original left hood latch.
1. Secure the 2 hood release cable clips.
2. Install and tighten the 2 bolts.
Torque: 10 Nm
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10.
NOTE:
Install the right hood latch in the position noted during the removal step.
Install the new right hood latch.
1. Secure the 3 hood release cable clips.
2. Connect the electrical connector.
3. Install and tighten the 2 bolts.
Torque: 10 Nm
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11.
Install hood release cable to the hood release actuator.
1. Secure the 2 hood release cable clips.
12.
Close the hood.
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13.
NOTE:
Inspect the panel alignment across the entire length and width of the hood.
Measure the gap and ﬂush condition from the hood to the front bumper and both front
fenders.
If the gap and ﬂush condition measurements from the hood to the front
bumper and both front fenders are the same as noted during step 1, go
to step 14.
If the gap and ﬂush condition measurements from the hood to the front
bumper and both front fenders are not the same as noted during step
1, adjust the hood latch positions until the correct measurement is
achieved and then go to step 14.
14.
Open the hood.
15.
Install the front stowage compartment (see TOPIx Workshop Manual section 501-02:
Front End Body Panels - Removal and Installation - Front Stowage Compartment).
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WORKSHOP PROCEDURE B - RIGHT HOOD LATCH - RENEW
VIN F74391-F79532 only
NOTES:
Some variation in the illustrations may occur, but the essential information is always
correct.
Some components are shown removed for clarity.
1.
NOTE:
Inspect the panel alignment across the entire length and width of the hood.
Measure the gap and ﬂush condition from the hood to the front bumper and both front
fenders.
2.
Open the hood.
3.
Remove the front stowage compartment (see TOPIx Workshop Manual section 501-02:
Front End Body Panels - Removal and Installation - Front Stowage Compartment).
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4.
Remove the hood release cable from the hood release actuator.
1. Release the 2 hood release cable clips.
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5.
NOTE:
Note the installed position of the right hood latch before removing.
Remove and discard the right hood latch.
1. Remove the 2 bolts.
2. Disconnect the electrical connector.
3. Release the 3 hood release cable clips.
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6.
NOTE:
Install the right hood latch in the position noted during the removal step.
Install the new right hood latch.
1. Secure the 3 hood release cable clips.
2. Connect the electrical connector.
3. Install and tighten the 2 bolts.
Torque: 10 Nm
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7.
Install hood release cable to the hood release actuator.
1. Secure the 2 hood release cable clips.
8.
Close the hood.
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9.
NOTE:
Inspect the panel alignment across the entire length and width of the hood.
Measure the gap and ﬂush condition from the hood to the front bumper and both front
fenders.
If the gap and ﬂush condition measurements from the hood to the front
bumper and both front fenders are the same as noted during step 1,
goto step 10.
If the gap and ﬂush condition measurements from the hood to the front
bumper and both front fenders are not the same as noted during step
1, adjust the hood latch positions until the correct measurement is
achieved and then go to step 10.
10.
Open the hood.
11.
Install the front stowage compartment (see TOPIx Workshop Manual section 501-02:
Front End Body Panels - Removal and Installation - Front Stowage Compartment).
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