A4320352059364_1

Service Bulletin Details

Public Details for: A4320352059364_1

This bulletin contains a software update for dtc U013200.


- 2021 - 2020 - 2019 - 2018 - 2017 -

Models from 2017
2017 AUDI Q7
43 Air suspension malfunction warning in the instrument cluster, DTC U013200 stored in the gateway
control module
43 20 35 2059364/1 April 28, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2018 - 2021
All
Adaptive suspension
Q7
2017 - 2021
All
Adaptive suspension
Condition
Customer states:
 Air suspension malfunction warning in the instrument cluster (Symbol for air spring).
Workshop findings:
The following DTC is stored in the gateway control module, J533 (address word 0019):
 DTC U013200 (adaptive suspension control unit, no communication).
Technical Background
Not applicable.
Production Solution
Q5: from software version number 1215/1252 in address word 0074.
Q7: from software version number 1215/1245 /0105 in address word 0074.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the suspension control module, J775 (address word 0074) using the SVM 74005 action code.
Page 1 of 2
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4316
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
60 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2059364/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2059364) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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