V-RC-2020040014

Campaign No. 2020040014, April 2020
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 907 (Sprinter), Model Year 2019
Tire Running Direction
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans,
has determined that on certain Sprinter vehicles from platform 907 (VS30) with factoryequipped winter tires, the winter tires may not have been installed on the correct side of
the vehicle in accordance with manufacturing specifications. As a result, in certain
weather conditions, such as on wet roads or in snow, the driving characteristics of the
vehicle and the traction of the tire, including water dispersal from the tire, could be
affected. Insufficient water drainage from the tires could affect driving performance and
tire traction and therefore increase the risk of a crash. An authorized Mercedes-Benz or
Freightliner Sprinter dealer will check the respective rotational direction of the tires on
the affected vehicles and, if required, implement them if necessary.
Prior to performing this Recall Campaign:
• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 54 vehicles are involved.
Order No. V-RC-2020040014
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.
V-RC-2019050017
Operation no. of the operation texts or standard texts and flat rates
Op. no.
02 1800
02 1801
02 1539
02 1807
02 1802
Operation text
Operations: Check running direction of tires
Operations: Remove/install 4 wheel and tire
assemblies (after check)
Operations: Extra work for: Remove/install 4 wheel
and tire assemblies for installation with wheel lift
dolly
Operations: Remove/install one tire (wheel and tire
assemblies removed)
Operations: Remove/install 2 tires (wheel and tire
assemblies removed)
Time (hr)
0.1
0.7
Acc. no.
40 922 63
40 922 63
0.2
40 922 63
0.4
40 922 63
0.6
40 922 63
Shown on model 907, left side of
vehicle
1
Tires
D40.10-A005-76
2020040014
1
aDanger
Risk of death caused by vehicle
slipping or toppling off of the lifting
platform.
Topical note
Topical note
Information on tires / rims
General information on rim / tire
conversions
Notes on lug bolts
Check
Topical note
g
1
2
Align vehicle between vehicle lift
columns and position the four
support plates at the vehicle lift
support points specified by the
vehicle manufacturer.
AS00.00-Z-0010-01A
AH40.10-P-9411-01A
AH40.10-P-1050-01A
AH40.10-N-1005-01A
Check, whether the vehicle is
affected by the measure.
i
Only the entry in the "Extended
VEGA Application" (EVA) system
in the "Current" tab is decisive for
authorized Mercedes-Benz service
partners. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.
Check running direction of tires (1) i
on vehicle.
Pay attention to alignment of tire
profiles and running direction
arrows.
If the running direction is correct
on all tires (1),
↓
end the measure.
If the running direction is incorrect
on one or more tires (1),
↓
Continue with operation step 3.
3
Topical note
Remove
Raise vehicle.
Special instructions for lifting and
supporting vehicle
f
2
2020040014
AH00.60-N-0100-01TS
AR00.60-D-1000-04TS
4
Correct running direction of
affected tires.
f
AR40.10-D-1100TS
i
To do so, detach the wheels and
rotate between the sides of the
vehicle or axles so that the running
direction is correct again. Then
mount the wheels again.
If the tires (1) of the wheels to be
replaced on both axles exhibit
uneven wear,
↓
replace the tires (1) of the
respective axle.
f
5
Correct running direction of
affected tire (1).
f
6
If the running direction of the
wheels cannot be corrected by
rotation,
↓
continue with operation step 5.
If rotation of the wheels does not
provide a remedy.
AR40.10-D-1030TS
AR40.10-D-1030TS
i
To do so, remove the tire (1) and
mount again with the correct
running direction.
Lower vehicle.
AR00.60-D-1000-04TS
f
Parts ordering note
Part no.
Designation
Tires (tire make Continental, LT 245/75 R16)
Valve (see XENTRY parts information)
2020040014
Quantity
As needed
As needed
3