20NA091

Service Bulletin
Bulletin No.:
20-NA-091
Date:
April, 2020
INFORMATION
Subject:
Brand:
Cadillac
Chevrolet
Information on Power Seat, Power Mirrors and Steering Wheel Entry/Exit Memory
Recall Settings Intermittently Inoperative
Model:
Model Year:
VIN:
from
to
2020
2020
from
to
Engine:
Transmission:
All
All
CT4
CT5
Corvette
Involved Region or Country
North America, Middle East, Europe, GM Korea Company, China
Condition
Some customers may comment that during entry or exit from the vehicle, they notice that
the seat, steering wheel and mirrors do not move to the saved entry/exit position. The
concern may be intermittent.
Cause
The cause of the condition may be a software anomaly.
Correction
If the seat, steering wheel and mirrors do not automatically move to saved position, the
customer can move them by pushing the memory seat button on the door.
Please share this information with the customer, including a copy of this bulletin.
Parts Information
No parts are required for this repair.
Version
1
Modified
Released April 16, 2020
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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