Dealer 69Q9

VOLKSWAGEN DEALER COMMUNICATION
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP
This notice is for: 


Date:
Dealer Principal
General Manager
Sales Managers



Service Manager
Parts Manager
Service Consultant


Warranty Administrator
Technicians
May 18, 2020
Summary:
IMPORTANT! These vehicles are at increased risk of airbag rupture.
Takata 69Q9 vehicles with Criteria SP qualify for the following services under the recall:
Parts:
•
Free home pickup & delivery (use Roadside or towing company of your choice).
•
Free two-day loaner vehicle.
•
See Safety Recall 69Q9 circular for claiming instructions.
Parts are available. Please schedule repairs immediately.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection