NTB20-037

Classification:
Reference:
AT20-003
Date:
NTB20-037
May 19, 2020
2018-2019 SENTRA, VERSA SEDAN, AND VERSA NOTE;
ENHANCED DIAGNOSTIC LOGIC FOR CVT
APPLIED VEHICLES:
2018-2019 Sentra (B17)
2018-2019 Versa Sedan (N17)
2018-2019 Versa Note (E12)
IF YOU CONFIRM
The customer reports a transmission judder (shake, shudder, single or multiple bumps or
vibration), hesitation on acceleration, lack of power, or RPM flare.
NOTE:

A new diagnostic logic has been established to enhance the diagnostic process by
storing a diagnostic trouble code (DTC) on Applied Vehicles.
 New DTCs: P17F0, P17F1, P17F2, P17F3, P17F4 will not turn the MIL ON.
 New DTC P0868 will turn the MIL ON.

This new diagnostic logic will monitor conditions in the CVT while the customer is
operating their vehicle in their usual daily drive patterns.

If any of the above DTCs are stored, refer to NTB20-035 (Sentra) or NTB20-036
(Versa Sedan and Versa Note) for repair information.
ACTION
1. Confirm the current TCM part number.
2. Reprogram the TCM, if applicable
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
IMPORTANT: Repairs performed for this bulletin require CONSULT-III plus (C-III plus)
Diagnostic result reporting function-Setting be turned ON and Diagnosis (All Systems) be
performed. If not done, it may result in a repair being non-warrantable.
1.
Using C-III plus, confirm the current TCM part number and write it on the repair order.

If it matches one of the part numbers in Table 1, continue to step 2 on page 3.

If it does not match one of the part numbers in Table 1, this bulletin does not apply.
Go back to ASIST for further diagnostic and repair information.
Table 1
Model
Year
Current TCM Part Number Before Reprogramming: 31036 -
2018
5UD0A, 5UD0B, 5UD0C
2019
9AE2A, 9AE2B, 9AE2C, 9AE2D
Versa
Sedan
2018
9KN4A, 9KN4B, 9KN4C, 9KN4D
2019
9EK0A, 9EK0B, 9EK0C
Versa
Note
2018
9ME3A, 9ME3B, 9ME3C, 9ME3D
2019
9MG0A, 9MG0B, 9MG0C
Sentra
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NTB20-037
Perform the following before starting the reprogramming procedure to prevent damage to the
control unit.







Connect the AC Adapter to the CONSULT PC.
Connect the CONSULT PC to the Internet via Wi-Fi or a network cable.
Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the plus VI. If Bluetooth® signal waves are within range of
the CONSULT PC or plus VI during reprogramming, the reprogramming may be
interrupted.
Turn OFF all vehicle electrical loads.
Turn ON the hazard warning lamps.
Connect a battery maintainer or smart charger, set to reflash mode or a similar setting,
to ensure the battery voltage stays between 12.0 V and 15.5 V.
HINT: If you are not familiar with the reprogramming procedure, click here. This will link you
to the "CONSULT-III plus (C-III plus) TCM Reprogramming" general procedure.
2.
Reprogram the TCM.
3.
After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the
before and after part numbers of the control unit and attach it to the repair order.
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NTB20-037
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
(2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram Transmission
(1)
JE99AA
ZE
32
(2)
Control Module
Refer to the Electronic Parts Catalog and use the Transmission Control Module part
number (31036-XXXXX) as the PFP.
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
May 19, 2020
NTB20-037
DESCRIPTION
Original bulletin published
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NTB20-037