NTB20-038

Classification:
Reference:
AT20-004
Date:
NTB20-038
May 19, 2020
2020 TITAN; DTC P288B STORED IN THE TCM
APPLIED VEHICLES: 2020 Titan and Titan XD (A61)
2020 Titan vehicles built before January 28, 2020
APPLIED DATE:
IF YOU CONFIRM
DTC P288B (PARK LOCK SOLENOID) is stored in the TCM.
NOTE: The customer may have stated:
 The following warnings turned ON in the vehicle information display and
speedometer (see Figure 1).
AT CHECK light
Figure 1
And
 Two attempts were required to shift out of Park.
ACTION
1.
2.
Confirm the current transmission control module (TCM) part number.
Reprogram the TCM, if applicable.
NOTE: If DTC P288B stores again, after successful reprogramming, refer to ASIST
and the ESM for further diagnosis/repairs.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains
information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
Using C-III plus, confirm the current TCM part number and write it on the repair order.

If it matches one of the part numbers in Table 1, continue to step 2 on page 2.

If it does not match one of the part numbers in Table 1, this bulletin does not apply.
Go back to ASIST for further diagnostic and repair information.
Table 1
MODEL
YEAR
Titan and Titan XD
2020
CURRENT TCM PART NUMBER: 310399FV1A, 9FV3A, 9FV7A
Perform the following before starting the reprogramming procedure to prevent damage to the
control unit.







Connect the AC Adapter to the CONSULT PC.
Connect the CONSULT PC to the Internet via Wi-Fi or a network cable.
Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the plus VI. If Bluetooth® signal waves are within range of
the CONSULT PC or plus VI during reprogramming, the reprogramming may be
interrupted.
Turn OFF all vehicle electrical loads.
Turn ON the hazard warning lamps.
Connect a battery maintainer or smart charger, set to reflash mode or a similar setting,
to ensure the battery voltage stays between 12.0 V and 15.5 V.
HINT: If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT-III plus (C-III plus) TCM Reprogramming" general procedure.
2.
Reprogram the TCM.
3.
After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the
before and after part numbers of the control unit and attach it to the repair order.
NOTE: If DTC P288B stores again, after successful reprogramming, refer to ASIST and
the ESM for further diagnosis/repairs.
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NTB20-038
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
Reprogram the TCM
(1)
JF99AA
ZE
32
(1)
(2)
FRT
(2)
Reference the electronic parts catalog and use the TCM part number (31036-*****) as
the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
May 19, 2020
NTB20-038
DESCRIPTION
Original bulletin published
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NTB20-038