Dealer 37K8

Service Bulletin Details

Public Details for: Dealer 37K8

Transmission control module (tcm) software designed and certified for a similar model/model year was used in vehicles affected by this action. It is undetermined whether there could be an impact to emissions.

- 2015 - 2013 -

Models from 2015

Models from 2013

2013 AUDI S5 CABRIOLET

AUDI DEALER COMMUNICATION
Repair Available – Emissions Service Action 37K8 / Transmission Control Module (TCM)
This notice is for: 


Date:
Issue:
Repair:



Service Manager
Parts Manager
Service Advisor


Warranty Administrator
Technicians
June 03, 2020
Transmission control module (TCM) software designed and certified for a similar
model/model year was used in vehicles affected by this action. It is undetermined whether
there could be an impact to emissions.
•
REPAIR AVAILABLE – June 04, 2020 - Update transmission control module (TCM)
software - OR - install a new mechatronic unit.
•
See ELSA/ServiceNet for complete repair & claiming instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
•
Parts Allocation:
Dealer Principal
General Manager
Sales Managers
Due to the small number of affected vehicles there will be no parts allocation.
Country
Affected Vehicles
USA
USA
USA
USA
USA
CAN
Beginning
Model Year
2015
2013
2013
2013
2013
2013
Ending Model
Year
2015
2013
2013
2013
2013
2013
Vehicle
Count
Vehicle
A3
RS5
S4
S5
S5 CABRIOLET
RS5
1
19
7
5
1
10
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:
•
Schedule owner repairs immediately
•
Owner mailing – June 2020
Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done
you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction”
certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label
Ordering portal.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
37K8_DLR_LAUNCH