Circular 91Y3

Service Bulletin Details

Public Details for: Circular 91Y3

The infotainment system privacy setting 'allow data transmission' may, in unfavorable circumstances, change without user intervention. As a result, the vehicle sends data although this function was previously deactivated manually.

- 2020 - 2019 -

Models from 2020

2020 AUDI A8

Models from 2019

2019 AUDI A8

Service Action
Code: 91Y3
Subject
Release Date
Affected Vehicles
MMI Software – System Privacy Mode
June 18, 2020
Country
Beginning
Model
Year
Ending
Model
Year
Vehicle
USA
CAN
2019
2019
2020
2020
A8
A8
Vehicle
Count
5,577
320
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.
Problem Description
Corrective Action
IMPORTANT!
Parts Information
Code Visibility

Campaign status must show “open.”

If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
The infotainment system privacy setting “Allow data transmission” may, in unfavorable
circumstances, change without user intervention. As a result, the vehicle sends data although
this function was previously deactivated manually.
Update infotainment system software.
IMPORTANT! Dealers are asked to remind owners during repair scheduling that the
“smart control” remote (and both rear seat tablets, if equipped) must be present in the
vehicle when they arrive at the dealership for this service.
No parts needed; software update only.
On or about June 18, 2020, the campaign code will be applied to affected vehicles.
Owner Notification
Owner notification will take place in June 2020. Owner letter examples are included in this
bulletin for your reference.
Campaign Expiration
Date
This campaign expires on December 31, 2022. Repairs must be performed on or before this
date to be eligible for payment. Keep this expiration date in mind when scheduling customers
for this action. If a customer wishes to have this service performed after the expiration date,
your dealerships normal parts and labor cost associated with this repair will apply.
Additional Information
Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 1 of 15
Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
 Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number
91Y3
Damage Code
0099
Parts Vendor Code
Claim Type
002
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.
Mark labor as causal
Do not claim wash/loaner under this action
03
LABOR
Labor Op
Time Units
2706 89 50
10
Connect battery charger
80
Perform software update via REM including
manual update of SCON (Audi tablet) and, if
necessary, display units for multimedia system
in addition to documentation via SVM code.
9196 25 99
Description
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 2 of 15
Customer Letter Example (USA)

This notice applies to your vehicle: ,
Subject:
Service Action 91Y3 - MMI Software – System Privacy Mode
Dear Audi Owner,
As part of Audi’s ongoing commitment to customer satisfaction, we are informing you of our decision to conduct a
service action on certain 2019-2020 model year Audi A8 vehicles. Our records show that you are the owner of a
vehicle affected by this action.
What is the issue?
The infotainment system privacy setting “Allow data transmission” may, in unfavorable
circumstances, change without user intervention. As a result, the vehicle sends data
although this function was previously deactivated manually.
What will we do?
Your authorized Audi dealer will update the infotainment system software. This work
will take about two hours to complete and will be performed for you free of charge.
What should you do?
In order to limit any possible inconvenience, please contact your authorized Audi dealer
as soon as possible to schedule this service. Please keep in mind that your dealer may
need additional time for the preparation of the repair, as well as to accommodate their
daily workshop schedule.
IMPORTANT! The “smart control” remote (and both rear seat tablets, if
equipped) and must be present in the vehicle when you arrive at the dealership
for this service.
This service action will be available for you free of charge only until December 31,
2022. If you wish to have this service performed after that date, your dealer’s normal
costs associated with this repair will apply.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, please
forward this letter immediately via first-class mail to the lessee within ten (10) days of
receipt. If you have changed your address or sold the vehicle, please fill out the
enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work free of charge
within a reasonable time, please contact Audi Customer Relations Monday through
Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada”
page at www.audi.ca.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
vehicle continues to meet and exceed your expectations.
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 4 of 15
Required Tools
Battery Tester/Charger
Diagnostic Tester
- GRX3000VAS-
-VAS6150X/VAS6160X-
(or equivalent)
(or equivalent)
Required SD Card
•
A SD Card will need to be created using the SD
Creator program. Refer to the chart below to
create the correct card based on VIN criteria.
•
Reference the latest version of TSB 2047812
for additional information on the use of the SD
Creator program.
Criteria
SD Card Part Number
03
4K0.906.961.J
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 5 of 15
Repair Instruction
NOTE
•
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
•
This procedure must be read in its entirety prior to performing the repair.
•
Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
•
Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
Section A - Check for Previous Repair
•
Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
•
Confirm the Campaign/Action is open . If the status is closed, no further work is
required.
•
Note the Applicable Criteria ID for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
•
All Safety Recalls must be completed prior
to completing this action.
•
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 6 of 15
NOTE
This Service Action has been proactively released to prevent the following condition(s) from occurring in the vehicle:
Technical Background
The infotainment system privacy setting “Allow data transmission” may, in unfavorable circumstances, change
without user intervention. As a result, the vehicle sends data although this function was previously deactivated
manually.
The software also includes the following technical measures:
•
Performance enhancement for rear view camera display
•
Increased stability of SMS service
•
Performance enhancement for eCS route guidance on Audi e-tron (eCS = e-tron Charging Service)
•
Wi-Fi configuration “GPS detection via navigation unit”
•
Performance enhancement of external amplifier for multimedia system
•
Remedy for function impairments of the MMI system
• Performance enhancement for multimedia system display units
The following topics for the infotainment system are also addressed:MIB2+ “Both screens blue”
•
MIB2+ “Intersection detail map missing in HUD”
•
MIB2+ “Navigation information frozen in HUD”
•
MIB2+ “Navigation out of operation or initialized up to 11%”
•
MIB2+ “Traffic sign recognition currently unavailable”
•
MIB2+ “Not functioning sporadically”
•
MIB2+ “Button for driving assistance system without function”
•
MIB2+ “Shortcuts in lower display without station logo”
•
MIB2+ navigation “Stored addresses and last destinations deleted”
•
Sound: “Bang & Olufsen unauthorized event memory entries in premium sound system (B&O)”
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 7 of 15
Section B – Infotainment Control Module Software Update
NOTE
Before performing the software update, please deactivate the “Automatic online map update” function on the MMI
in the “Settings” > “System update” menu. This function must be re-activated at the end of the update.
NOTE
If the infotainment system happens to be in a
navigation
data
download
mode
(”Downloading…,” as shown), please interrupt
this by activating the slider for privacy mode
(Home > Settings > Privacy settings > Activate
privacy).
Please ensure that you deactivate privacy mode
again after the software update is complete.
NOTE
If the navigation database update is already
being installed (“Installing…,” as shown), please
wait and ensure that the installation is fully
complete before continuing with the 91Y3
software update.
NOTE
If a navigation database update is already
complete, it is very important to confirm this
manually in the notifications center of the MMI.
To do so, pull the notification center downwards
and confirm the completion (“Maps
are current…,” as shown).
The 91Y3 software update can only be started
when the icon at the top left is no
longer visible.
If there was no icon at the top left beforehand,
no further confirmations are required.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 8 of 15
•
Open the hood.
•
Access the battery charging posts.
•
Switch the ignition on.
•
Apply the parking brake.
•
Switch off all consumers (headlights,
heated seats, climate control, etc.).
•
Attach the GRX3000VAS Tester/Charger
(or equivalent) IN POWER SUPPLY
MODE to the vehicle battery charging
posts.
NOTE
Vehicles with Battery Monitoring Control
Module -J367- and/or an EFB Battery:
When connecting the charger to the battery,
connect the positive cable to the positive
terminal of the battery and connect the negative
cable to the grounding lug on the chassis. DO
NOT connect the ground cable directly to
negative terminal of the battery.
•
Perform the update via the Red
Engineering Menu (REM) by touching the
screen with two fingers in the top right
corner.
•
Insert the SD card into the MMI.
•
Use the volume control to navigate the
REM (left and right for scrolling, push to
select)
•
Select "Update" and the source of the
update medium.
•
All control units to be updated are shown,
scroll all the way down and start the
update via the REM.
TIP
There may be a longer than expected pause
before the update begins once the update is
started.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 9 of 15
•
When the update is complete, select
“Resume”.
•
Exit the REM manually when the software
update has been successfully completed.
•
After the update is complete, cycle the
ignition and move to the rear to update
the SCON and, if fitted, “display units for
multimedia system.”
•
Check whether a SCON is installed in the
rear center console. A manual update of
the SCON (smart control) is also
necessary along with, if fitted, a manual
update of the “display units for multimedia
system.”
•
Establish Wi-Fi connection between MMI
and SCON and, if fitted, “display units for
multimedia system.”
o This Wi-Fi connection is done
through the SCON and, if fitted,
“display units for multimedia
system.”
o Home > Settings > Connection
settings > Wi-Fi > Activate Wi-Fi.
•
After the Wi-Fi connection has been
established successfully, a message will
appear on the SCON display and, if
applicable, the displays of the display
units for multimedia system indicating that
an update is available.
•
Confirm the message(s), follow the
instructions on the display(s) and perform
the update(s).
NOTE
In the event that the update messages are not
shown automatically, take the SCON out of the
bracket and re-insert it, and switch the display
units for multimedia system off and on.
•
After the infotainment system update is
complete, proceed to Section C to
perform the documentation step via SVM.
NOTE
In the event that errors occur during the update,
refer to the instructions in Appendix A.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 10 of 15
Section C – Software Update Documentation via SVM
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.

Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.
•
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to do
so may cause the update to fail, which could result in damage to the control module. Control modules
damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.
•
Failure to do so may result in the tester entering power save mode during the software update, which
could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.
Flash process through “Audi Flashing” not Guided Fault Finding (GFF).
•
DO NOT USE Guided Fault Finding (GFF) to perform this flash. Using GFF will cause the flash to
take longer. Requests for additional time will not be considered.
The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.
•
Performing a software update using a Bluetooth or WiFi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 11 of 15
•
Connect
the
VAS6150X/VAS6160X
Diagnostic Tester to the vehicle.
•
Start the ODIS program.
•
Confirm that scan tool is communicating with
the diagnostic head by USB cable.
o
If the Bluetooth or WiFi symbol is
shown, then disconnect the
diagnostic head from the vehicle and
reconnect the USB cable to the
diagnostic head and then reattach to
the vehicle.
•
From the home screen of the scan tool
highlight “Flash” <1>.
•
Follow the on-screen prompts.
NOTE
Operating mode “Flash” must be used. Performing
this update using “Diagnosis” (Guided Fault
Finding) could result in non-payment of the claim.
•
Select “Starting Flashing” and follow the onscreen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 12 of 15
•
Select “No RO”.
•
Highlight “SVM – Code Input”.
•
Select “Perform test”.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 13 of 15
NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components (e.g.
ECM, TCM, etc.) during the SVM update process is
not covered.
•
Enter the corrective action code (SVM code)
as listed below.
SVM code
91Y3A728
•
Select “Accept”.
•
Follow the on-screen prompts.
NOTE
STOP!
This extra ignition cycle step must be followed,
otherwise faults stored during the update may not
be cleared upon exiting the Flash program.
•
After receiving confirmation that the update
completed successfully (green check mark)
, the ignition must be turned off for 60
seconds and then turned back on.
•
After receiving confirmation that the flash
completed successfully, select “Send” to send
the diagnostic protocol online.
•
Follow the on-screen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 14 of 15
•
Click “Flash” to exit the flash session.
•
Proceed to Section D.
Section D – Campaign Stamp
•
Once the campaign has been completed, the
technician should stamp the repair order.
•
Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).
Item#: AUD4927ENG
OR
Item # AUD4927FRE
See next page for Appendix A
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020
91Y3 Page 15 of 15
MMI Update Anleitung
Table of content:
Page 2:
Page 3:
Page 4:
Page 5:
Page 6:
Page 7:
© AUDI AG
.………………………………………………………………………………………………………… Pre-Condi on / Informati ns
…………………………………………………………………………………………………………. Manual Update Process
…………………………………………………………………………………………………………. Error Case 33: AMP_BAO_D5
…………………………………………………………………………………………………………. Error Case 33: PChargeF or PChargeR
…………………………………………………………………………………………………………. Error Case 128: zFAS_Var_C_CL0205...
…………………………………………………………………………………………………………. Error Case 137: HwR.Res.ER
MMI SD-Card Update PreCondition / Information
1
Pre-Condition
Select entry „Se ngs“
Inside REM (Red Engineering Menue)
only use the LSR (Volume knob) to
navigate through the options
Left / Right = Scroll up / down
Press = select
Error Message after insert SD-Card
within Main-Menue will occour. To
prevent this issue, please insert the
SD-Card after entered the REM
Menue (REM)
© AUDI AG
Select entry „System care“
"deactivate automatic online map update"
After Reset / Powering off / Disconnect Power
cable or any other action within the REM which
leads to an restart of the Main Unit, the Update
will restart automatically
The result information at the "Update
summary" step (OK, NOK, n/a) is not
mportant and can be ignored
In case of Audi A8 the Smart Control (SCON) in the
rear central console and the rear multimedia
screens must be inside the car to carry out the
update
MMI SD-Card Update
2
Update Process (Manual)
Entry Point REM
Select SD2
Use 2 Finger
Touch Gesture
Enter Manual Update MMI
by touching upper right area
Insert SD-Card
Select „Update“
Scroll down to => „Start Update“
Select „Start Update“
Select „Resume“
Scroll down to => „Resume“
Error 33: AMP_BAO_D5
See page 4
Error 33: PChargeF or PChargeR
See page 5
Error 128: zFAS_Var_C_CL0205...
See page 6
Select „Quit“
Error 137: HwR.ResER...
See page 7
Error: welcome sreen frozen
Select „Quit“
Select „Resume“
select "Quit" an remove the SD-Card
Wait 10 sec
ingition off
© AUDI AG
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" --> Repair Instruction -->
circuit diagram -->
fuse point of
installation
Insert WLC Fuse
In case of the A8 it is also necessary to
remove the rear Wireless Charger fuse
"recharger 2 for mobile end device".
The fuse is located at the rear left trunk
position --> Repair Instruction --> circuit
diagram --> fuse point of installation
Error Case 33: AMP_BAO_D5
Error 33: AMP_BAO_D5
Step by Step Description
Error Screen
Wait 5 min
Wait 20 min
Clamp on
Clamp off
Error 33: AMP_BAO_D5
Select „Quit“
Select „Quit“
Select „Resume“
Select „Resume“
Clamp off
remove SD-Card
Remove WLC Fuse
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" --> Repair Instruction -->
circuit diagram -->
fuse point of
installation
© AUDI AG
Wait 10 sec
Insert WLC Fuse
In case of the A8 it is also necessary to
remove the rear Wireless Charger fuse
"recharger 2 for mobile end device".
The fuse is located at the rear left trunk
position --> Repair Instruction --> circuit
diagram --> fuse point of installation
Scroll down to => „Resume“
Error Case 33: PChargeF (front) or PChargeR (rear)
Error 33: PChargeF or PChargeR
Step by Step Description
Error Case 33 "PChargeF" = wireless
charger front
Error Case 33 "PChargeR" = wireless
charger rear
Error Screen
Clamp off
Error 33: PChargeF or PChargeR
Wait 10 sec
remove WLC Fuse
Insert WLC Fuse
Wait 5 min
Clamp on
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" ---
Select „Resume“
Wait 20 min
Scroll down to => „Resume“
Select „Resume“
Select „Quit“
Remove SD-Card
Select „Quit“
Clamp off
Wait 10 sec
Remove WLC Fuse
© AUDI AG
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" ---
Insert WLC Fuse
In case of the A8 it is also necessary to remove the rear Wireless
Charger fuse "recharger 2 for mobile end device". The fuse is located
at the rear left trunk position --> Repair Instruction --> circuit diagram
--> fuse point of installation
Error Case 128: zFAS_VAR_C_CL0205...
Error Case 128: zFAS_Var_C_CL0205...
Note: This step is only neccessary if
Error 128 on Block 41 occours!
Step by Step Description
Clamp off
Error Screen
Wait 5 min
Remove zFAS Fuse
Insert zFAS Fuse
Scroll down to => „Resume“
Error 128: zFAS_Var_C_CL0205...
Select „Resume“
Select „Quit“
Select „Quit“
Select „Resume“
Clamp off
remove SD-Card
Remove WLC Fuse
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" ---
© AUDI AG
Wait 10 sec
Insert WLC Fuse
In case of the A8 it is also necessary to remove the rear Wireless
Charger fuse "recharger 2 for mobile end device". The fuse is located
at the rear left trunk position --> Repair Instruction --> circuit diagram
--> fuse point of installation
Error Case 137: HwR.ResER
Error Case 137: HwR.ResER
Step by Step Description
The update medium has
not been completely copied
and / or there is a
functional defect within the
SD card!
Error Case 137: HwR.ResER
© AUDI AG
Repair: Please generate or
order a new SD card
include the software and
continue the update with
the new Sd card.