A1720052059366_4

17 Oil minimum warning, the oil level is found low with the dipstick tool
17 20 05 2059366/4 June 30, 2020. Supersedes Technical Service Bulletin Group 17 number 20-04 dated June
30, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A8, S8
2019 - 2020
All
4.0T
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Warranty (Updated Service Number)
3
06/30/2020
Revised Required Parts and Tools (Removed Parts table)
2
05/18/2020
Revised header (Added vehicles)
Customer states:
 The message “Oil minimum warning, add one quart of oil” appears in the instrument cluster.
Workshop findings:
 When measured with the special tool T40178B, the oil level is found to be below the minimum level.
 The oil level is not above the maximum level (when measured with the special tool T40178B).
 There are no DTCs related to the oil level stored in the ECM memory.
Technical Background
Not applicable.
Production Solution
Not applicable.
Page 1 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Use special tool T40178 to verify that the oil
level is below the minimum level (please
provide/record the oil level in the claim
description section):
 Adjust the tool according to Elsa (Figure 1).
 The oil level needs to be below “0”
(minimum).
Figure 1. Adjusting the tool.
2. Using ODIS, record the measured values shown in Figure 2. Save the log and upload it to GFF Paperless.
Note:
For all warranty repairs, the complete list of measured values as shown in Figure 2 needs to be uploaded to
GFF paperless for warranty claim payment. Failure to do so will result in non-payment of the claim.
Figure 2. Measured values to record in GFF using ODIS.
3. Please start the engine oil consumption test part 1 according to ODIS.
4. When the vehicle comes back for the oil consumption test part 2, please repeat step 1 and step 2 first.
Page 2 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
 110 up to 48 Months/50,000 Miles.
Claim Type:
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
1716
Damage Code:
0010
Labor Operations:
Dipstick check
1716 0199
60 TU
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 30
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2059366/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool number Tool Description
T40178B
Oil level measuring tool
Additional Information
All parts and service references provided in this TSB (2059366) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
Page 3 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 4 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.