A3720982059827_2

37 Launch Control is inoperative
37 20 98 2059827/2 June 23, 2020. Supersedes Technical Service Bulletin Group 37 number 20-97 dated June
12, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
RS3, TTRS
2018
All
2.5 TFSI
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Service (Corrected TTRS New Software Version)
1
06/13/2020
Initial publication
Customer statement:
 Launch Control is no longer operating.
 Launch Control can no longer be engaged according the owner’s manual instructions.
Workshop findings:
 The customer concern can be duplicated.
 The Measured Value for Launch Control Starts in the transmission control module (TCM), J743 (address word
0002) reads 200.
 No DTCs are stored in the engine control module (ECM), J623 (address word 0001) or the TCM, J743
(address word 0002).
Technical Background
There is a software bug in the transmission control module (TCM).
Production Solution
Not applicable.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Update the TCM to correct this concern.
After the update test drive until the powertrain has reached operating temperature and verify the operation of the
Launch Control per the owner’s manual instructions.
Warning:
 Always adapt your driving to the flow of traffic.
 Only use Launch Control when the road and traffic conditions allow it and other drivers will not be
endangered or impacted by your driving and the vehicle’s acceleration.
 Please note that the drive wheels can spin and the vehicle can break away when sport mode is switched on,
especially when the road is slippery.
 Once the vehicle is moving press the
button.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the TCM, J743 (address word 0002) using the SVM action code as listed in the table below, if
necessary:
Tip: Make sure the transmission selector lever is in the “Park” (P) position before starting the SVM update or
the update will fail.
Model
RS3
Transmission Old Software
Part Number
0DL
0DL300012H
Old
Software
Version
New Software
Part Number
New Software
Version
2111 or
0DL300012H
2120
0DL300012H
2119
(or higher)
2112
TTRS
0DL
0DL300012H
2111 or
2112
SVM Code
Input
02A065
02A065
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
3730
Damage Code:
0041
Labor Operations:
SVM Software update
0151 0000
Time stated on
the diagnostic
protocol (Max 60
TU)
Diagnostic Time:
GFF – Checking and clearing fault codes
included in existing labor operations
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2059827/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2059827) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.