TSB 20-2185

202185
TECHNICAL SERVICE BULLETIN
10R80 Automatic Transmission - Harsh Engagement Into Drive With
Or Without DTCs P0772 And/Or P2704
16 June
2020
Model:
Ford
2020 Transit
Transmission/Transaxle: (10R80)
Issue: Some 2020 Transit vehicles equipped with a 10R80 automatic transmission may exhibit a harsh
engagement into drive with or without an illuminated malfunction indicator lamp (MIL) with diagnostic
trouble codes (DTCs) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to
sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the
condition after the first 160 km (100 mi) of driving. To correct the condition, follow the Service Procedure
steps to replace the main control valve body and/or perform drive procedure.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2020 Transit
• 10R80 automatic transmission
• Harsh forward engagement
• With or without illuminated MIL with DTCs P0772 and/or P2704
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1. "If Needed"
indicates the part is not mandatory.
Parts
Part
Number
Description
7L1Z7J227-A
Package Contains 2 Pieces, 4 Pieces
Required
7T4Z7Z302-A
-
HL3Z7J227-A
-
LIMZ7A100-A
-
W505434S439
Package Contains 4 Pieces, 4 Pieces
Required
Lower Load Path Bar Retainers
W506434S439
Package Contains 4 Pieces, 8 Pieces
Required
Lower Load Path Bar Retainers
W520215S442
Package Contains 4 Pieces, 2 Pieces
Required For Subframe, 2 Pieces
Required For Tie Rods
Fluid Cooler O-ring Seals
Transmission Fluid Filter Seal
Auxiliary Pump Tube O-ring
Main Control Valve Body
Front Subframe Forward Nuts (2) /
Tie Rod Nuts (2)
Quantity
2
1
1
1
1
2
1
W711076S442
Package Contains 4 Pieces, 2 Pieces
Required
Lower Ball Joint Nut
1
W711137S442
Package Contains 4 Pieces, 1 Piece
Required
Steering Column Shaft Bolt
W716331S439
Package Contains 4 Pieces, 4 Pieces
Required
Transmission Support Bolts
XL-2
-
1
1
Motorcraft® High Temperature
Nickel Anti-Seize Lubricant (DRW
Vehicles)
As
Needed
Inspect And Replace Only If Necessary
W718943S439
Package Contains 4 Pieces, 2 Pieces
Required
Front Subframe Rearward Nuts
If Needed
W715922S442
Package Contains 4 Pieces, 2 Pieces
Required
Lower Front Stabilizer Bar Link Rod
Nut
If Needed
XT-12QULV
-
Motorcraft® MERCON® ULV
Automatic Transmission Fluid
If Needed
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool.
Labor Times
Operation
No.
Description
Time
2020 Transit 10R80 Transmission: Check DTCs And Or Odometer, Perform The
Drive Procedure (Pass) (Do Not Use With Any Other Labor Operations)
202185A
0.7
Hrs.
2020 Transit 10R80 Transmission: Check DTCs And Or Odometer And Replace
The Main Control Valve Body (Do Not Use With Any Operations Outside Of This
Article)
202185B
4.5
Hrs.
2020 Transit 10R80 Transmission: Check DTCs And Or Odometer, Perform The
Drive Procedure (Fail) And Replace The Main Control Valve Body (Do Not Use
With Any Operations Outside Of This Article)
202185C
5.1
Hrs.
2020 Transit Without Lane Departure: Additional Time To Perform Alignment (Can
Be Claimed With Labor Operation B Or C)
202185D
0.8
Hrs.
2020 Transit With Lane Departure: Additional Time To Perform Alignment (Can Be
Claimed With Labor Operation B Or C)
202185E
1.2
Hrs.
2020 Transit Additional Time To Remove And Install Running Boards When
Necessary (Can Be Claimed With Operation B Or C)
202185F
0.3
Hrs.
Repair/Claim Coding
Causal Part:
7A100
Condition Code: 49
Service Procedure
NOTE: Most vehicles will improve and no longer exhibit the condition after the first 160 km (100
mi) of driving.
1. Does the vehicle exhibit DTCs P0772 and/or P2704?
(1). Yes - replace the main control valve body. Refer to Workshop Manual (WSM), Section 307-01.
Repair is complete.
(2). No - proceed to Step 2.
2. Does the vehicle have more than 160 km (100 mi) on the odometer?
(1). Yes - replace the main control valve body. Refer to WSM, Section 307-01. Repair is complete.
(2). No - proceed to Step 3.
3. Perform the following drive procedure at normal operating temperature.
(1). Perform reverse engine stalls at 1500 revolutions per minute (RPM) for 6 seconds. Hold neutral at
1500-2000 RPM for 5-10 seconds. Repeat for a total of 8 times.
(2). Let the vehicle idle for 5 minutes.
(3). Perform reverse engine stalls at 1500 revolutions per minute (RPM) for 6 seconds. Hold neutral at
1500-2000 RPM for 5-10 seconds. Repeat for a total of 8 times.
(4). Drive the vehicle for 5 minutes under 40 mph for roughly 2-3 miles.
(5). Perform drive engine stalls at 1500 RPM for 6 seconds. Hold neutral at 1500-2000 RPM for 10
seconds. Repeat for a total of 8 times.
(6). Accelerate from a stop with light throttle ensuring that the 1-2, 2-3, 3-4, 4-5, 5-6, 6-7, 7-8 shifts
occur at engine speeds below approximately 2500 RPM (a 1-3 shift may occur in place of a 1-2 shift,
which is normal operation). Continue to accelerate for at least 2 seconds after 7-8 shift. Driving from
8th gear or above, brake very gently to a complete stop allowing all the coast down shifts to occur.
Repeat for a total of 8 times. The closed pedal coasting downshifts should now be smooth.
(7). Shift the vehicle from NEUTRAL to REVERSE and NEUTRAL to DRIVE 6 to 8 times to confirm that
adaptation produced acceptable shift quality.
4. Does the vehicle still exhibit the condition after the drive procedure?
(1). Yes - replace the main control valve body. Refer to WSM, Section 307-01.
(2). No - repair is complete.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy
which allows the vehicle's computer to learn the transmission's unique parameters and improve
shift quality. When the adaptive strategy is reset, the computer will begin a relearning process.
This relearning process may result in firmer than normal upshifts and downshifts for several days.
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.