A9020532059889_1

PSS 90 Audi adaptive light or adaptive driving assistant malfunction, DTC C12B3FB or B200FF3 stored in
the driver assist
90 20 53 2059889/1 June 25, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, A8,
Q8, and
Audi e-tron
quattro
2019 - 2021
All
Not Applicable
Q7
2020 - 2021
All
Not Applicable
Condition
Customer states:
 An Audi Adaptive light or Adaptive Driver Assistant malfunction is displayed in the instrument cluster.
Workshop findings:
The following DTC is stored in the front sensor for driver assistant systems, J1121 (address word 00A5):
 DTC C12B3FB (front camera for driver assist systems – malfunction) with symptom code 221187.
Or
 DTC B200FF3 (internal problem) with symptom code 221193.
Or
 DTC B200FF3 (internal problem) with symptom code 221280.
Technical Background
A software issue can cause those DTCs to enter erroneously.
Production Solution
Not applicable.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Clear the DTC entries. This will temporarily resolve the problem.
2. Explain to the customer that a solution is forthcoming for the end of 4th quarter of 2020 and that no repairs
are necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9093
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2059889/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2059889) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.