TSB_ELE200

GROUP
ELE
NUMBER
200
MODEL
2019-2021
Multiple Models
with IVT
DATE
June 2020
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
This bulletin provides the procedure to improve the Transmission Control Module (TCM) logic
and if necessary, replace the Intelligent Variable Transmission (IVT) on 2019-2021MY vehicles
which may exhibit a MIL with the DTC(s) listed below. The production ranges of the vehicles
within the scope of this bulletin are listed in the table below. To correct this concern, apply the
improved logic to the CVT system using the KDS ECU Upgrade function as described in this
bulletin and/or replace the IVT assembly. For confirmation that the latest reflash has been
applied to a vehicle you are working on, verify the ROM ID using the table on page 4. Before
conducting the procedure, verify the vehicle is included in the list of affected VINs.
DTC(s):
P0730 – Incorrect Gear Ratio
P0731 – Gear 1 Incorrect Ratio
P0741 – Torque Converter Clutch Circuit Performance or Stuck Off
P0867 – Transmission fluid pressure
MY
Model
Production Date
2019-2020
Forte (BDm)
7/9/18 – 4/2/20
2020-2021
Soul (SK3)
11/24/18 – 4/17/20
2021
Seltos (SP2)
11/20/19 – 4/10/20
 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA424.
Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager  Fleet Repair

Page 2 of 11
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
SUBJECT:
Flowchart:
DTC Stored
Vehicle In
(P0730, P0731, P0741,
YES
P0867)
Perform TCM
S/W Upgrade
Page 3
Replace
IVT/CVT
Assembly
Page 9
Perform
TCM Learning
with KDS
Vehicle Out
FAILED
NO
Blinking ‘P’ on the cluster
and DTC code (P160300)
Perform TCM
S/W Upgrade
Page 3
Perform
TCM Learning
with KDS
SUCCESSFUL
Vehicle In DTC(s):




P0730 – Incorrect Gear Ratio
P0731 – Gear 1 Incorrect Ratio
P0741 – Torque Converter Clutch Circuit Performance or Stuck Off
P0867 – Transmission fluid pressure
After performing TCM Learning DTC:

P160300 – Internal Control Module Memory Check Sum Error
A Vehicle Diagnosis Number (VDN) must be created with at least one of the five (5) DTCs
listed above, prior to IVT replacement. If a VDN is not created, Parts Ordering and
Warranty claim submission issues WILL occur.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 3 of 11
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
494. BDM NU 2.0MPI ATK CVT/IVT DRIVING PERFORMANCE IMPROVEMENT
495. SK3 NU 2.0MPI ATK CVT/IVT DRIVING PERFORMANCE IMPROVEMENT
496. SP2 NU 2.0MPI ATK CVT/IVT DRIVING PERFORMANCE IMPROVEMENT
 NOTICE









A fully charged battery is necessary before ECU upgrade can take place. It is
recommended that a battery charger is used in ECU mode during reflashing or
the use of a fully charged jump starter box connected to the battery.
DO NOT connect any other battery charger to the vehicle during ECU upgrade.
Ensure the KDS or GDS is sufficiently charged prior to reflash.
All ECU upgrades must be done with the ignition key in the ‘ON’ position.
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU
upgrade procedure.
DO NOT start the engine during ECU upgrade.
Do NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU
upgrade.
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds
before starting the engine.
ONLY use approved ECU upgrade software designated for the correct model and
model year.
 NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine
whether the particular model is equipped with an immobilizer security system.
Failure to follow proper procedures may cause the PCM to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 4 of 11
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
 NOTICE
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate
the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference
the parts label affixed to the ECU.
ROM ID INFORMATION TABLE:
Upgrade Event #494 (BDm), #495 (SK3) and #496 (SP2).
Model
EM
Nu 2.0L
MPI
Atkinson
SP2
IMMO
CVT/I
VT
BDm
SK3
TM
Yes
CVT/I
VT
ECU P/No.
ROM ID
Previous
New
39171-2ECA0
39171-2ECB0
39171-2ECD0
39171-2ECD1
39171-2ECE0
39171-2ECE1
39173-2ECA0
39173-2ECB0
39173-2ECD0
39173-2ECD1
39173-2ECE0
39173-2ECE1
CBD0N20NS0
CBD0N20NS1
CBD0N20NS2
CBD0N20NS3
CBD0N20NS4
CBD0N20NS5
CBD0N20NS6
CBD0N20NS7
CBD0N20NS8
39171-2ELC0
39173-2ELC0
39171-2ELC1
39173-2ELC1
CSK0N20NS0
CSK0N20NS1
CSK0N20NS2
CSK0N20NS3
CSK0N20NS4
CSK0N20NS5
39171-2EPT0
39173-2EPT0
CSP2N20NS0
CSP2N20NS1
CSP2N20NS2
CSP2N20NS3
39171-2EPV0
39173-2EPV0
CSP4N20NS0
CSP4N20NS1
CSP4N20NS2
CSP4N20NS3
CVT/I
VT
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM
ID and reference the Information Table as necessary.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 5 of 11
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
 NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1.
Connect the VCI-II to the OBD-II
connector, located under the driver’s side
of the instrument panel.
 NOTICE
The ECU upgrade function on
KDS operates wirelessly. It is
not necessary to perform the
upgrade via USB cable.
2.
With the ignition ON, turn ON the KDS
tablet. Select KDS from the home
screen.
3.
Confirm communication with VCI (A) and
then configure the vehicle (B) using the
AUTO VIN (C) feature.
B
A
 NOTICE
Be sure to perform DTC scan
prior to initializing software
upgrade.
C
4.
Select ECU Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 6 of 11
SUBJECT:
5.
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
The KDS will check the server for
recently uploaded Events and then
automatically download Upgrade Event
#494 (BDm), #495 (SK3) or #496 (SP2).
 NOTICE
The vehicle must be identified in
Vehicle Selection to download
an Event for that vehicle.
6.
KDS
screenshot
shown
above
is
for
demonstration purposes only. Events shown in
screenshot are not applicable to this bulletin.
Select Auto Mode.
CAUTION
Do NOT attempt to perform a
Manual Mode upgrade UNLESS
Auto Mode fails. Always follow
the instructions given on the
KDS in either Auto or Manual
mode.
7.
Select the CVT system under the System
selection menu.
D
Touch ID Check (D) and confirm that the
latest update is available.
Select Upgrade Event #494 (BDm),
#495 (SK3) or #496 (SP2) and select
Upgrade to continue.
8.
The ECU upgrade will begin and the
progress of the upgrade will appear on
the bar graph. Upgrade part (1/2) (E) will
download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the
ECU.
CAUTION
E
F
Do not touch the system
buttons (like ‘Back’, ‘Home’,
‘etc.’) while performing ECU
Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 7 of 11
SUBJECT:
9.
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
If a “Communication Fail” screen
appears, verify that the VCI-II and KDS
are communicating properly. Touch OK
and restart the procedure from step 4.
 NOTICE
If an error notice continues to
appear or if the upgrade cannot
be
performed,
DO
NOT
disconnect
the
KDS/VCI-II.
Contact GIT America Help Desk
at (888) 542-4371 or Techline.
10. When instructed on the KDS, turn the
ignition OFF for ten (10) seconds then
back on. Touch OK to continue.
11. Once the upgrade is complete, touch OK
to finalize the procedure.
12. When prompted, select YES to check for
Diagnostic Trouble Codes (DTC) and
erase any DTCs stored such as EPS,
ESC, and TPMS that may have been set
during the upgrade.
13. Perform TCM Learning procedure with
KDS.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 8 of 11
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
14. Start the engine to confirm proper
operation of the vehicle.
15. If MIL with DTC P160300 is present after
TCM Learn procedure, proceed to
replace the IVT outline on page 9.
Manual Upgrade Procedure:
 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place
it back in the ON position to reset the control unit BEFORE performing manual
upgrade.
See table below for Manual Mode passwords.
Manual Mode ECU Upgrade Passwords
Menu
Password
BDM NU 2.0MPI ATK CVT/IVT : 39171/3-2ECA0/B0/D0/D1/E0/E1
9171
SK3 NU 2.0MPI ATK CVT/IVT : 39171/3-2ELC0/C1
3201
SP2 NU 2.0MPI ATK CVT/IVT (2WD) : 39171/3-2EPT0
1320
SP2 NU 2.0MPI ATK CVT/IVT (4WD) : 39171/3-2EPV0
1321
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the CVT system under the System selection menu. Select Upgrade Event #494
(BDm), #495 (SK3) or #496 (SP2) and select Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information
Table on page 3, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select
OK.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
5.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on.
Touch OK to continue.
7.
Once the upgrade is complete, touch OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 9 of 11
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
Replacement Procedure:
1. Replace the IVT assembly by referring to
the “2.0 MPI NU (ATKINSON) →
Intelligent Variable Transmission (IVT)
System
(Continuous
Variable
Transmission) → Intelligent Variable
Transmission → Repair procedures”
chapter in the applicable Shop Manual
on KGIS.
Note: After replacing the IVT, complete
‘Oil-Pressure Characteristics Input’ &
‘TCM adaptive values learning’.
 IMPORTANT
Transmission cooler requires
flushing for Seltos (SP2) and
Soul (SK3). Flushing for Forte
(BDm) is not required as it
features a cooler/heater system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 10 of 11
SUBJECT:
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Forte (BDm)
July 9, 2018 to April 2, 2020
Soul (SK3)
November 24, 2018 to April 17, 2020
Seltos (SP2)
November 20, 2019 to April 10, 2020
REQUIRED PART:
Model
Part Name
P/N (Remanufactured.)
BDm
48000 2H300QQKR
SK3
48000 2H351QQKR
Figure
CVT/IVT
Assembly
1
SP2
(FWD)
48000 2H353QQKR
SP2
(AWD)
48000 2H751QQKR
ALL
(Except
BDm)
Transmission
Cooler Flush
Qty.
UM013 CH060
1
A Vehicle Diagnosis Number (VDN) must be created with at least one of the five (5)
DTCs listed on page 2, prior to IVT replacement. If a VDN is not created, Parts Ordering
and Warranty claim submission issues WILL occur.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020
Page 11 of 11
SERVICE ACTION: IVT SOFTWARE LOGIC
IMPROVEMENT AND/OR IVT REPLACEMENT (SA424)
SUBJECT:
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Model
Claim
Type
Causal
P/N
48000
2H300
BDm
Qty.
0
Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N
Qty.
SA(424)
DTC Check + TCM S/W
Upgrade + TCM Learning
(Success)
200M05R0
0.3
M/H
N/A
0
DTC Check + IVT
Replacement + TCM S/W
Upgrade
200M05R1
3.3
M/H
48000 H300QQKR
1
N/A
0
48000 2H351QQKR
UM013 CH060
1
DTC Check + TCM S/W
Upgrade + TCM Learning
(Fail)
+ IVT Replacement
SA(424)
DTC Check + TCM S/W
Upgrade + TCM Learning
(Success)
48000
2H351
SK3
0
DTC Check + TCM S/W
Upgrade + TCM Learning
(Fail)
+ IVT Replacement
SA(424)
DTC Check + TCM S/W
Upgrade + TCM Learning
(Success)
V
SP2
(FWD)
DTC Check + IVT
Replacement + TCM S/W
Upgrade
48000
2H353
0
DTC Check + IVT
Replacement + TCM S/W
Upgrade
DTC Check + TCM S/W
Upgrade + TCM Learning
(Fail)
+ IVT Replacement
SA(424)
DTC Check + TCM S/W
Upgrade + TCM Learning
(Success)
SP2
(AWD)
48000
2H751
0
DTC Check + IVT
Replacement + TCM S/W
Upgrade
DTC Check + TCM S/W
Upgrade + TCM Learning
(Fail)
+ IVT Replacement
200M05R2
3.4
M/H
200034R0
0.3
M/H
200034R1
3.1
M/H
200034R2
3.2
M/H
200034R3
0.3
M/H
200034R4
3.2
M/H
200034R5
3.3
M/H
200034R3
0.3
M/H
200034R6
3.7
M/H
200034R7
N/A
48000 2H353QQKR
UM013 CH060
1
N/A
0
48000 2H751QQKR
UM013 CH060
1
3.8
M/H
A Vehicle Diagnosis Number (VDN) must be created with at least one of the five (5) DTCs
listed on page 2, prior to IVT replacement. If a VDN is not created, Parts Ordering and
Warranty claim submission issues WILL occur. If necessary, use sublet code ‘X2’ for
rental expense reimbursement (up to 5 days maximum).
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA424 when accessing the WebDCS system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA424 Multiple Models June 2020