Bulletin91X4REV1

Release Date
Technical Service Bulletin
06/23/2020
91X4 UPDATE
MMI Software Update – (NVLW)
Applicable Vehicles
Country
Beginning Model Year
Ending Model Year
Vehicle
USA
USA
USA
USA
USA
USA
CAN
CAN
CAN
CAN
CAN
CAN
2019
2019
2019
2019
2020
2019
2019
2019
2019
2019
2020
2019
2020
2020
2019
2020
2020
2020
2020
2020
2019
2020
2020
2020
A6
A7
E-TRON
Q3
Q7
Q8
A6
A7
E-TRON
Q3
Q7
Q8
Revision History
Revision
Date
Purpose
1
05/28/2020
Original publication
2
06/23/2020
Added claiming instructions in the event the update has to be performed
using the Red Engineering Menu (REM).
Updated work instructions.
Removed A8 models from applicable vehicles.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 1 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
Technical Background
This Update has been proactively released to prevent the following condition(s) from occurring in the vehicle:
Criteria
Technical Background
The infotainment system privacy setting “Allow data transmission” may, in unfavorable circumstances,
change without user intervention. As a result, the vehicle sends data although this function was previously
deactivated manually.
The software also includes the following technical measures:
ALL
•
Performance enhancement for rear view camera display
•
Increased stability of SMS service
•
Performance enhancement for eCS route guidance on Audi e-tron (eCS = e-tron Charging
Service)
•
Wi-Fi configuration “GPS detection via navigation unit”
•
Performance enhancement of external amplifier for multimedia system
•
Remedy for function impairments of the MMI system
•
Performance enhancement for multimedia system display units
The following topics for the infotainment system are also addressed:
•
MIB2+ “Both screens blue”
•
MIB2+ “Intersection detail map missing in HUD”
•
MIB2+ “Navigation information frozen in HUD”
•
MIB2+ “Navigation out of operation or initialized up to 11%”
•
MIB2+ “Traffic sign recognition currently unavailable”
•
MIB2+ “Not functioning sporadically”
•
MIB2+ “Button for driving assistance system without function”
•
MIB2+ “Shortcuts in lower display without station logo”
•
MIB2+ navigation “Stored addresses and last destinations deleted”
•
Sound: “Bang & Olufsen unauthorized event memory entries in premium sound system (B&O)”
Remedy
Criteria
ALL
Remedy
Update infotainment system software
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 2 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 91X4 code in the Elsa Campaign/Action Information screen
on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 3 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
Service
NOTE:
•
Elsa is the only valid inquiry/verification source. Check Elsa on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an Elsa printout
showing the “open” status to the repair order.
•
If this UPDATE appears to have already been performed but the code still shows open in Elsa, contact
Warranty before proceeding further. Another dealer may have recently performed this UPDATE but not
yet entered a claim for it in the system.
•
Elsa may also show additional open action(s); if so, inform your customer - this work can be done while
the vehicle is in for this UPDATE.
•
Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.
•
Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
•
Confirm the Campaign/Action is open . If the status is closed, no further work is
required.
•
Note the Applicable Criteria ID  for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
•
All Safety Recalls must be completed prior
to completing this action.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 4 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
•
A SD Card will need to be created using the SD
Creator program. Refer to the chart below to
create the correct card based on VIN criteria.
•
Reference the latest version of TSB 2047812
for additional information on the use of the SD
Creator program.
Criteria
SD Card Part Number
03
4K0.906.961.H
06
4K0.906.961.G
09
4K0.906.961.F
10
4K0.906.961.J
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 5 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
NOTE
Before performing the software update, please deactivate the “Automatic online map update” function on the MMI
in the “Settings” > “System update” menu. This function must be re-activated at the end of the update.
NOTE
If the infotainment system happens to be in a
navigation
data
download
mode
(”Downloading…,” as shown), please
interrupt this by activating the slider for
privacy mode (Home > Settings > Privacy
settings > Activate privacy).
Please ensure that you deactivate privacy
mode again after the software update is
complete.
NOTE
If the navigation database update is already
being installed (“Installing…,” as shown),
please wait and ensure that the installation is
fully complete before continuing with the
91X4 software update.
NOTE
If a navigation database update is already
complete, it is very important to confirm this
manually in the notifications center of the
MMI.
To do so, pull the notification center
downwards  and confirm the
completion (“Maps are current…,” as shown).
The 91X4 software update can only be
started when the icon at the top left  is no longer visible.
If there was no icon at the top left beforehand,
no further confirmations are required.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 6 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
SVM Update Instructions
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.
•
Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.
•
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to
do so may cause the update to fail, which could result in damage to the control module. Control
modules damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.
•
Failure to do so may result in the tester entering power save mode during the software update,
which could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.
Flash process through “Audi Flashing” not Guided Fault Finding (GFF).
•
DO NOT USE Guided Fault Finding (GFF) to perform this flash. Using GFF will cause the flash
to take longer. Requests for additional time will not be considered.
The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.
•
Performing a software update using a Bluetooth or WiFi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 7 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
NOTE
•
All campaign software updates must be completed during a single, standalone ODIS Diagnostic Session.
You must fully complete this campaign and send all logs before beginning any other campaigns or
operations.
•
If there are any ODIS “Hot-Fix” patches installed, they must be removed from the scan tool before
beginning this operation. ODIS “Hot-Fix” patches may affect the update process.
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s)
during Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
•
Open the hood.
•
Open the battery cover.
•
Attach the GRX3000VAS Tester/Charger (or
equivalent) to the vehicle battery or
underhood charging posts.
NOTE
When connecting the charger directly to the battery,
connect the positive cable to the positive terminal of
the battery and connect the negative cable to the
grounding lug on the chassis. DO NOT connect the
ground cable directly to negative terminal of the
battery.
•
Switch on the hazard warning lights.
CAUTION
The procedure may cancel itself if the hazard
warning lights are not switched on. The hazard
warning lights prevent the system from switching to
bus sleep mode during the update.
•
Connect
the
VAS6150X/VAS6160X
Diagnostic Tester to the vehicle.
•
Start the ODIS program.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 8 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
•
Confirm that scan tool is communicating with
the diagnostic head by USB cable.
o
If the Bluetooth or WiFi symbol is
shown,
then
disconnect
the
diagnostic head from the vehicle and
reconnect the USB cable to the
diagnostic head and then reattach to
the vehicle.
•
From the home screen of the scan tool
highlight “Flash” <1>.
•
Follow the on-screen prompts.
NOTE
Operating mode “Flash” must be used. Performing
this software update using “Diagnosis” (Guided
Fault Finding) could result in non-payment of the
claim.
•
Select “Starting Flashing” and follow the onscreen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 9 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
•
Select “No RO”.
•
Highlight “SVM – Code Input”.
•
Select “Perform test”.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 10 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components (e.g.
ECM, TCM, etc.) during the SVM flash process is
not covered.
•
Enter the corrective action code (SVM code)
as listed below.
SVM code
91X4A864
•
Select “Accept” .
•
Follow the on-screen prompts and insert the
SD card in the SD card reader when
prompted.
Criteria
SD Card
03
4K0.906.961.H
06
4K0.906.961.G
09
4K0.906.961.F
10
4K0.906.961.J
TIP
The Flash test plan may indicate a different SD card
part # is needed.
Attempt the flash with the SD card listed in this
circular first. If the attempt fails via the SVM test
plan, attempt the flash again via the REM using the
SD card listed in this circular.
If the flash fails after both attempts, only then should
the flash be attempted with the SD card listed in the
test plan.
NOTE
In the event that errors occur during the update,
refer to the instructions in Appendix A.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 11 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
NOTE
In the event the update cancels, perform the update
via the red engineering menu by touching the
screen with two fingers in the top right corner
Use the volume control to navigate the red
engineering menu (left and right for scrolling, push
to select)
Select "Update" and the source of the update
medium.
All control units to be updated are shown, scroll all
the way down and start the update.
IMPORTANT!
After the manual successful update perform the
SVM code again so that the ODIS tester can
make the necessary configuration and report
the new vehicle configuration to the SVM server.
•
After receiving confirmation that the flash
completed successfully, select “Send”
 to send the diagnostic protocol
online.
•
Follow the on-screen prompts.
•
Click “Flash”  to exit the flash session.
TIP
Various event memory entries may be generated
after the flashing procedure on some vehicles. Put
the vehicle in a corresponding bus sleep mode
after performing the update in order to clear the
faults.
To put the vehicle in bus sleep mode, disconnect
the diagnostic tester, remove the key from the
vehicle and lock the vehicle with the remote for 5
minutes.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 12 of 15
Release Date
Technical Service Bulletin
06/23/2020
91X4 UPDATE
MMI Software Update – (NVLW)
Warranty
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:

U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.

Canada dealers: Upload the repair order to Audi WIN/Operations/Campaign Closure.
Service Number
91X4
Damage Code
0099
Parts Vendor Code
Claim Type
002
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.
Mark labor as causal
Do not claim wash/loaner under this action
03 or 06 or 09 or 10
LABOR
Labor Op
Time Units
Description
2706 89 50
10
Connect battery charger
9196 25 99
Time stated on
diagnostic protocol
Update infotainment control module
software
Add ONLY if update had to be completed using the Red Engineering Menu:
(NOTE: GFF logs may be requested for review)
9196 26 99
40
Complete update using the Red
Engineering Menu
Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
Elsa Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility
To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action
Information screen. The Elsa system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 13 of 15
Release Date
Technical Service Bulletin
06/23/2020
91X4 UPDATE
MMI Software Update – (NVLW)
Help for Claim
Entry
For questions regarding claim entry, contact Audi Warranty.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.
Required Special Tools
Battery Tester/Charger
Diagnostic Tester
- GRX3000VAS-
-VAS6150X/VAS6160X-
(or equivalent)
(or equivalent)
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 14 of 15
Release Date
06/23/2020
Technical Service Bulletin
91X4 UPDATE
MMI Software Update – (NVLW)
Appendix A
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc and Audi Canada All Rights Reserved.
June 2020
91X4 Page 15 of 15
MMI Update Anleitung
Table of content:
Page 2:
Page 3:
Page 4:
Page 5:
Page 6:
Page 7:
© AUDI AG
.………………………………………………………………………………………………………… Pre-Condi on / Informati ns
…………………………………………………………………………………………………………. Manual Update Process
…………………………………………………………………………………………………………. Error Case 33: AMP_BAO_D5
…………………………………………………………………………………………………………. Error Case 33: PChargeF or PChargeR
…………………………………………………………………………………………………………. Error Case 128: zFAS_Var_C_CL0205...
…………………………………………………………………………………………………………. Error Case 137: HwR.Res.ER
MMI SD-Card Update PreCondition / Information
1
Pre-Condition
Select entry „Se ngs“
Inside REM (Red Engineering Menue)
only use the LSR (Volume knob) to
navigate through the options
Left / Right = Scroll up / down
Press = select
Error Message after insert SD-Card
within Main-Menue will occour. To
prevent this issue, please insert the
SD-Card after entered the REM
Menue (REM)
© AUDI AG
Select entry „System care“
"deactivate automatic online map update"
After Reset / Powering off / Disconnect Power
cable or any other action within the REM which
leads to an restart of the Main Unit, the Update
will restart automatically
The result information at the "Update
summary" step (OK, NOK, n/a) is not
mportant and can be ignored
MMI SD-Card Update
2
Update Process (Manual)
Entry Point REM
Select SD2
Use 2 Finger
Touch Gesture
Enter Manual Update MMI
by touching upper right area
Insert SD-Card
Select „Update“
Scroll down to => „Start Update“
Select „Start Update“
Select „Resume“
Scroll down to => „Resume“
Error 33: AMP_BAO_D5
See page 4
Error 33: PChargeF or PChargeR
See page 5
Error 128: zFAS_Var_C_CL0205...
See page 6
Select „Quit“
Error 137: HwR.ResER...
See page 7
Error: welcome sreen frozen
Select „Quit“
Select „Resume“
select "Quit" an remove the SD-Card
Wait 10 sec
ingition off
© AUDI AG
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" --> Repair Instruction -->
circuit diagram -->
fuse point of
installation
Insert WLC Fuse
In case of the A8 it is also necessary to
remove the rear Wireless Charger fuse
"recharger 2 for mobile end device".
The fuse is located at the rear left trunk
position --> Repair Instruction --> circuit
diagram --> fuse point of installation
Error Case 33: AMP_BAO_D5
Error 33: AMP_BAO_D5
Step by Step Description
Error Screen
Wait 5 min
Wait 20 min
Clamp on
Clamp off
Error 33: AMP_BAO_D5
Select „Quit“
Select „Quit“
Select „Resume“
Select „Resume“
Clamp off
remove SD-Card
Remove WLC Fuse
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" --> Repair Instruction -->
circuit diagram -->
fuse point of
installation
© AUDI AG
Wait 10 sec
Insert WLC Fuse
In case of the A8 it is also necessary to
remove the rear Wireless Charger fuse
"recharger 2 for mobile end device".
The fuse is located at the rear left trunk
position --> Repair Instruction --> circuit
diagram --> fuse point of installation
Scroll down to => „Resume“
Error Case 33: PChargeF (front) or PChargeR (rear)
Error 33: PChargeF or PChargeR
Step by Step Description
Error Case 33 "PChargeF" = wireless
charger front
Error Case 33 "PChargeR" = wireless
charger rear
Error Screen
Clamp off
Error 33: PChargeF or PChargeR
Wait 10 sec
remove WLC Fuse
Insert WLC Fuse
Wait 5 min
Clamp on
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" ---
Select „Resume“
Wait 20 min
Scroll down to => „Resume“
Select „Resume“
Select „Quit“
Remove SD-Card
Select „Quit“
Clamp off
Wait 10 sec
Remove WLC Fuse
© AUDI AG
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" ---
Insert WLC Fuse
In case of the A8 it is also necessary to remove the rear Wireless
Charger fuse "recharger 2 for mobile end device". The fuse is located
at the rear left trunk position --> Repair Instruction --> circuit diagram
--> fuse point of installation
Error Case 128: zFAS_VAR_C_CL0205...
Error Case 128: zFAS_Var_C_CL0205...
Note: This step is only neccessary if
Error 128 on Block 41 occours!
Step by Step Description
Clamp off
Error Screen
Wait 5 min
Remove zFAS Fuse
Insert zFAS Fuse
Scroll down to => „Resume“
Error 128: zFAS_Var_C_CL0205...
Select „Resume“
Select „Quit“
Select „Quit“
Select „Resume“
Clamp off
remove SD-Card
Remove WLC Fuse
remove fuse of the
Wireless Charger
"recharger 1 for
mobile end device" ---
© AUDI AG
Wait 10 sec
Insert WLC Fuse
In case of the A8 it is also necessary to remove the rear Wireless
Charger fuse "recharger 2 for mobile end device". The fuse is located
at the rear left trunk position --> Repair Instruction --> circuit diagram
--> fuse point of installation
Error Case 137: HwR.ResER
Error Case 137: HwR.ResER
Step by Step Description
The update medium has
not been completely copied
and / or there is a
functional defect within the
SD card!
Error Case 137: HwR.ResER
© AUDI AG
Repair: Please generate
or order a new SD card
(max. 32 gb) include the
software and continue
the update with the new
Sd card.