SB-20-32-004

Tesla, Inc.
Service Bulletin
SB-20-32-004
June 17, 2020
Inspect Lower Steering Column I-Shaft
Operation
Classification
Section/Group
Mobile Service
Repair Bulletin
32 - Steering
Model S RWD only
Model Year
Model
Country/Region
Version
2015 - 2020
Model S, Model X
North America, Europe, Middle East, Africa
All
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Repair Bulletin: This repair bulletin provides instructions on addressing a noted condition or possible customer concern regarding
the operation of Tesla vehicles. These instructions should only be performed by trained professionals.
Condition
Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft
U-joint.
Correction
Inspect vehicle steering action for symptoms related to the condition. If symptoms are present, replace the I-shaft.
Correction Description
Correction
Time
SB-20-32-004 Not Applicable
S012032004
0.00
Inspect Vehicle; I-Shaft Replacement Not Needed
S022032004
0.10
Inspect Lower Steering Column I-Shaft U-Joint; Replace Shaft (Model S RWD)
S032032004
0.40
Inspect Lower Steering Column I-Shaft U-Joint; Replace Shaft (Model S Dual Motor)
S042032004
0.60
Inspect Lower Steering Column I-Shaft U-Joint; Replace Shaft (Model X)
S052032004
1.35
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SB-20-32-004
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Part Number
Description
1561233-00-A
2007098
1108552-00-A
1060802-00-B
All Model S
KRYTOX GPL-224 GREASE
BOLT H M8x1.25x35 [10.9]-G720
BOLT HX, M10X30, STL[109] ZNFL, SEAL
STEERING I-SHAFT LINK LOWER
1
1
1
1
1006883-00-A
All Model S built before July 2017
NUT HF M10x1.5 ZnAl
1
1008722-00-A
1037743-00-A
Model S Dual Motor
BOLT HF M8x30 PC109 ADH MAT
BOLT PF M6x40 PC109 ECOFIX
4
2
1561233-00-A
2007206
2007098
1108552-00-A
1008722-00-A
1037743-00-A
All Model X
KRYTOX GPL-224 GREASE
BLT,HEX,FLG,M6-1.00x25[8.8]-09
BOLT H M8x1.25x35 [10.9]-G720
BOLT HX, M10X30, STL[109] ZNFL, SEAL
BOLT HF M8x30 PC109 ADH MAT
BOLT PF M6x40 PC109 ECOFIX
1
4
1
1
4
2
1027821-00-B
LHD Model X built before October 16, 2016
STEERING I-SHAFT LINK LOWER, LHD
1
1027826-00-B
LHD Model X built on or after October 16, 2016
MX LOWER I-SHAFT
1
1006883-00-A
LHD Model X built before July, 2017
NUT HF M10x1.5 ZnAl
1
1027828-00-B
All RHD Model X
MX RHD LOWER I-SHAFT
1
If Necessary
Quantity
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.
Shop Supplies Paint Brush
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SB-20-32-004
_
Procedure
1. With the vehicle in Park and the brake pedal depressed, perform 4 lock-to-lock steering inputs, noting any friction,
grinding, or other abnormal sensations from the steering wheel. Repeat this test with the brake pedal released.
•
If any abnormal sensations were observed, replace the lower steering column i-shaft, install all
components that were removed for access, and then end this procedure.
o
Model S RWD: Refer to Service Manual procedure 32011102.
o
Model S Dual Motor:
o
•
•
1st generation: (built before April 10, 2016): Refer to Service Manual procedure 32011602.
•
2nd generation: (built after April 10, 2016): Refer to Service Manual procedure 32011652.
Model X: Refer to Service Manual procedure 32011602.
If no abnormal sensations were observed, continue to the next step.
2. Raise the vehicle on a 2 post lift so that all 4 wheels are off the ground (refer to Service Manual procedure
10000205).
NOTE: This procedure can be performed on Model S RWD vehicles in a mobile environment by raising both
front wheels. Refer to Service Manual procedure 10000605 for information on supporting the vehicle on jack
stands.
3. With the vehicle in Park and the brake pedal released, perform 4 lock-to-lock steering inputs, noting any friction,
grinding, or other abnormal sensations from the steering wheel.
•
If abnormal steering sensations are not observed, discontinue this procedure and continue diagnosis to
identify the cause of the symptoms reported by the customer.
•
If any abnormal steering sensations are observed, replace the lower steering column i-shaft, install all
components that were removed for access, and then end this procedure.
o
Model S RWD: Refer to Service Manual procedure 32011102.
o
Model S Dual Motor:
o
•
1st generation: (built before April 10, 2016): Refer to Service Manual procedure 32011602.
•
2nd generation: (built after April 10, 2016): Refer to Service Manual procedure 32011652.
Model X: Refer to Service Manual procedure 32011602.
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SB-20-32-004
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