NTB20-042

Classification:
Reference:
EL20-010
Date:
NTB20-042
June 17, 2020
2020 TITAN AND TITAN XD; AV CONTROL UNIT
REPLACEMENT PROCESS
APPLIED VEHICLE:
2020 Titan and Titan XD (A61)
IF YOU CONFIRM
The AV control unit needs to be replaced on an APPLIED VEHICLE.
ACTION
IMPORTANT: The AV control unit for the Applied Vehicle is new, different from the
previous model year, and requires a new procedure when replacing. If the following steps
are not followed completely, all features will not work as intended.
1. Read and save the VIN
2. Read and save the configuration
3. Replace the AV control unit
4. Reprogram the AV control unit
5. Configure the AV control unit
6. Write the VIN to the AV control unit
IMPORTANT: Procedures 4-6 above must be performed in the order shown below.
ORDER OF COMPLETION
REPROGRAM
AV control unit
CONFIGURE
AV control unit
WRITE VIN
to AV control unit
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Perform the following before starting the reprogramming procedure to prevent damage to
the control unit.






Connect the AC Adapter to the CONSULT PC.
Connect the CONSULT PC to the internet (Wi-Fi or cable).
Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC during reprogramming, the reprogramming may be interrupted.
Turn OFF all vehicle electrical loads.
Connect a battery maintainer or smart charger, set to reflash mode or a similar
setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.
READ AND SAVE THE VIN
NOTE: If the VIN data cannot be saved, proceed to step 9 on page 5. You will be instructed
to manually enter the VIN later in the procedure.
1.
Select Diagnosis (One System).
Figure 1
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2.
Select MULTI AV.
Figure 2
3.
Select Work support.
4.
Select SAVE VIN DATA.
5.
Select Start.
Figure 3
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6.
Select Start.
Figure 4
7.
Wait for the Current status to show Completed, and then select End.
Figure 5
8.
Select Home (not shown).
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READ AND SAVE THE CONFIGURATION
9.
Select Re/programming, Configuration.
Figure 6
NOTE:
C-III plus screen shots are not shown for steps 10-13.
10.
Read the on-screen Precaution and select Confirmed Instructions at the bottom of
the screen.
11.
Select Next.
12.
Confirm the vehicle details are correct for the vehicle you are working on, and then
select Confirm.
13.
Confirm the correct VIN, and then select Confirm.
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14.
Select MULTI AV.
Figure 7
15.
Select Before ECU Replacement under VEHICLE CONFIGURATION.
Figure 8
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16.
Write down all Setting Values.

Use the arrows to view all Setting Value screens.
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Figure 9
17.
Select Save.
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Figure 10
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18.
Select End.
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Figure 11
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REPLACE THE AV CONTROL UNIT
19.
Replace the AV control unit.

Refer to the ESM, section DRIVER INFORMATION & MULTIMEDIA > AUDIO,
VISUAL & NAVIGATION SYSTEM > NAVIGATION (WITH OR WITHOUT
AMPLIFIER) > REMOVAL AND INSTALLATION > AV CONTROL UNIT.
REPROGRAM THE AV CONTROL UNIT
20.
Select Re/programming, Configuration.
Figure 12
NOTE:
C-III plus screens for steps 21-25 are not shown.
21.
Select Confirmed instructions.
22.
Select Next.
23.
Select Confirm.
24.
Confirm the correct VIN is populated.
25.
Select Confirm.
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26.
Select Other Operation.

If the VIN could not be read/saved (steps 1-8 ), proceed to step 27.
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Figure 13
27.
Select MULTI AV.
Figure 14
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28.
Select After ECU Replacement from the Programming (Blank ECU) menu.
Figure 15
29.
Select Next after reading the precaution.
Figure 16
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30.
Select Manual selection.
Figure 17
31.
Read the precautions.
 Click on the arrows to read all of the precautions.
Figure 18
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32.
After reading all of the precautions, select Confirmed instructions, then select Next.
Figure 19
33.
Review Table A, below, and find the applicable ROM Data ID for the vehicle you are
working on.
Table A
Model
2020
Titan/Titan XD
King cab
Bose System
Base
Fender
subwoofer
Speaker count
6 speaker
Sunroof
Without
10 speaker
Without
6 speaker
Without
2020
Titan/Titan XD
Crew cab
Base
Fender
subwoofer
Fender
subwoofer
12 speaker
Without
12 speaker
With
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ROM Data ID
283C2 9FV1A
283C2 9FV3A
283C2 9FV2A
283C2 9FV3A
283C2 9FV4A
NTB20-042
34.
Select the applicable ROM Data ID.
Figure 20
35.
Confirm the information matches the vehicle you are working on and select Next.
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Figure 21
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36.
Follow the on-screen instructions, and then select Next.
Figure 22
37.
Confirm the battery voltage is within acceptable limits, and then select Start.
Figure 23
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38.
Select your user group from the drop down menu, then select OK.
Figure 24
39.
Enter your username and password, and then select Submit.
Figure 25
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40.
Wait for the data transfer to complete.
Figure 26
41.
Once the data transfer is complete, select Next.
Figure 27
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42.
Follow the on-screen instructions, and then select Next.
Figure 28
43.
Erase all DTCs.

44.
Follow the on-screen instructions to erase the DTCs.
Confirm the before and after part numbers are different, and then follow the screen
prompts to print the results.
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Figure 29
45.
If C-III plus does not automatically return to the home screen, select home.
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WRITE THE CONFIGURATION FROM SAVED DATA (From Read/Save)
If the AV control unit cannot be configured using the saved data, skip to step 54 on page 23
to manually configure the AV control unit.
46.
Select Re/programming, Configuration.
Figure 30
47.
Read the precautions.

Click on the arrows to read all of the precautions.
Figure 31
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48.
After reading all of the precautions, select Confirmed instructions, then select Next.
Figure 32
49.
Confirm the correct vehicle information is populated, and then select Confirm.
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Figure 33
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50.
Confirm the correct Saved Data Detail, and then select Confirm.
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Figure 34
51.
Use the arrows to confirm all Setting Values are correct, and then select OK.
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Figure 35
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52.
Select End after the configuration has been successfully written.
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Figure 36
53.
Skip to page 28 to write the VIN to the AV control unit.
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WRITE CONFIGURATION MANUALLY (Manual Selection)
54.
Select Re/programming, Configuration.
Figure 37
NOTE:
C-III plus screens for steps 55-57 are not shown.
55.
Confirm the on-screen instructions, and then select Next.
56.
Confirm the vehicle details, and then select Confirm.
57.
Confirm the correct VIN is populated, and then select Confirm.
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58.
Select MULTI AV.
Figure 38
59.
Select After ECU Replacement under the VEHICLE CONFIGURATION section.
Figure 39
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60.
Select Manual selection.
Figure 40
61.
Use the drop down menu to select the values that were written down in step 16 on
page 7.

Use the arrows to scroll to any additional pages.

The selections shown in Figure 41 and Figure 42 may not reflect the features of
your vehicle.
Figure 41
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62.
Select Next.
Figure 42
63.
Confirm the correct Setting Values.

Use the arrows to scroll to any additional pages.
Figure 43
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64.
Select OK.
Figure 44
65.
Select End after the configuration has been successfully written.
Figure 45
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WRITE THE VIN FROM SAVED DATA (From Read/Save)
 If the VIN data was saved using steps 1-7 on pages 2-4, continue to step 66.
 If the VIN data was NOT saved using steps 1-7 on pages 2-4, skip to step 72 on
page 30.
66.
Select Diagnosis (One System).
Figure 46
67.
Select MULTI AV.
Figure 47
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68.
Select the Work support tab.
69.
Select WRITE VIN (SAVED DATA).
70.
Select Start.
Figure 48
71.
Confirm the correct VIN is displayed, and then select Start.
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Figure 49
End of procedure.
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WRITE THE VIN MANUALLY (Manual Input)
72.
Select Diagnosis (One System).
Figure 50
73.
Select MULTI AV.
Figure 51
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74.
Select the Work support tab.
75.
Select VIN REGISTRATION.
76.
Select Start.
Figure 52
77.
Type the VIN into the fields shown below.

78.
The VIN must be entered two times.
Select Start.
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Figure 53
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79.
Select READ VIN to verify the VIN was written successfully.

The VIN should now populate in the field shown below.

Select End.
Figure 54
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace AV Control Unit W/O Navi
(1)
RX8YAA
ZE
32
1.9
(1) Reference the electronic parts catalog and use the AV Control Unit (25915-*****) as
the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
June 17, 2020
NTB20-042
DESCRIPTION
Original bulletin published
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