A3920332043144_7
Service Bulletin Details
Public Details for: A3920332043144_7
This technical service bulletin provides repair instructions for the all-wheel drive coupling.
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2019
| 2019 AUDI A3 |
| 2019 AUDI Q3 |
| 2019 AUDI TT |
Models from 2018
| 2018 AUDI A3 |
| 2018 AUDI Q3 |
| 2018 AUDI TT |
Models from 2017
| 2017 AUDI A3 |
| 2017 AUDI Q3 |
| 2017 AUDI TT |
Models from 2016
| 2016 AUDI A3 |
| 2016 AUDI Q3 |
| 2016 AUDI TT |
Models from 2015
| 2015 AUDI A3 |
| 2015 AUDI Q3 |
| 2015 AUDI TT |
Models from 2014
| 2014 AUDI TT |
Models from 2013
| 2013 AUDI TT |
39 All-wheel drive coupling does not work, DTC C111204 stored in the all-wheel drive control module 39 20 33 2043144/7 July 13, 2020. Supersedes Technical Service Bulletin Group 39 number 18-22 dated August 31, 2018 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment TT 2013 - 2019 All quattro all-wheel drive A3, Q3 2015 - 2019 All quattro all-wheel drive Condition REVISION HISTORY Revision Date Purpose 7 - Revised header (Added Model Years 2016 through 2019) Revised Required Parts and Tools (Updated Model Years in Parts Table) 6 08/31/2018 Revised title Revised Required Parts and Tools (Q3 Parts updated) 5 02/26/2018 Revised Required Parts and Tools (Added Pump Repair Kit for 2013 to 2015 TT and 2015 Q3) Customer states: One or both of the following issues are present: All-wheel drive does not work. The EPC warning lamp is illuminated. Workshop findings: The following DTC is stored in the all-wheel drive control module, J492 (address word 0022): DTC C111204 (All Wheel Drive clutch pump faulty). Technical Background There is an internal leak in the hydraulic pump. Page 1 of 4 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Improved hydraulic pump. Service 1. Before proceeding, confirm that the issue matches the Condition exactly. 2. Confirm that the propeller shaft from the transmission to the differential is transmitting power to the rear differential. 3. Replace the BorgWarner™ clutch pump according to the Elsa Repair Manual. 4. Replace the high performance oil for the BorgWarner clutch according to the Elsa Repair Manual. 5. Perform all-wheel drive basic settings. Note: The final drive and the BorgWarner clutch have separate oil circuits. Refer to ETKA for information on which oil to use, and refer to the Elsa Repair Manual for draining and filling information. The BorgWarner™ clutch uses high performance oil for clutches, and the final drive uses gear oil. The image on the right (Figure 1) shows the correct drain and fill plugs. Figure 1. Drain plug for BorgWarner clutch oil, (A) oil filler plug for BorgWarner clutch oil, (B), gear oil drain plug, and (C) oil filler plug for gear oil (D). Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 3994 Damage Code: 0040 Page 2 of 4 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Labor Operations: Pump for AWD remove + reinstall 3994 1900 See SRT Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 70 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU Claim Comment: As per TSB #2043144/7 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity TT Model Years 2013-2014 0AY598549A Repair kit for primer pump 01 TT and A3 Model Years 2015-2019 0CQ598549 Repair kit for primer pump 01 Q3 MY 2015 Note: Requires a check of the currently installed part! 0AY598549A Repair kit for primer pump (Check the installed part # and order the correct replacement part) Or 01 0CQ598549 Q3 MY 2016-2019 0CQ598549 Repair kit for primer pump 01 All Vehicles G 060175A2 High performance oil for all wheel drive coupling 01 Page 3 of 4 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. N 90281802 Seal bolt 01 N 10720201 Bolt with polygon socket head 01 N 91082701 Bolt with hex socket head 01 See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2043144) are subject to change and/or removal. ©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.