A7220272059448_2
Service Bulletin Details
Public Details for: A7220272059448_2
This bulletin contains instructions for addressing a squeaking noise while moving in the seat or while driving.
Models from 2020
2020 AUDI Q5 |
2020 AUDI SQ5 |
Models from 2019
2019 AUDI Q5 |
2019 AUDI SQ5 |
Models from 2018
2018 AUDI Q5 |
2018 AUDI SQ5 |
72 Squeaking noise from the front seat height adjustment 72 20 27 2059448/2 July 16, 2020. Supersedes Technical Service Bulletin Group 72 number 20-24 dated May 11, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q5, SQ5 2018 - 2020 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Added MY2020 Q5 and SQ5) Revised Required Parts and Tools (Updated ODIS) 1 05/17/2020 Initial publication Customer states: A squeaking noise is audible from the front seats while moving in the seat or while driving. Workshop findings: The source of the squeaking noise can be tracked to the front seat outer hinge area. The noise originates from behind the seat frame trim panel. Figure 1. Noise originates from behind the seat frame trim panel near the hinge. Technical Background Depending on the seat position, under certain conditions, squeaking noises from the front seat height adjustment can occur. Specifically in the lower seat adjustment positions, the toothed segment of the seat height adjustment can interfere with the support bracket resulting in squeaking noises. Page 1 of 5 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Lubricant application to the toothed segment of the seat height adjustment was implemented in production. Service 1. Remove the affected seat from the vehicle according to the Elsa Repair Manual. 2. Attach the seat to the seat repair fixture VAS6136 mounted to the engine and transmission holder VAS6095A according to the repair manual. 3. Remove the seat frame trim panel and tilt the seat forward to gain access to the seat height adjustment toothed segment. Figure 2. Toothed segment of the seat height adjustment. Page 2 of 5 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 4. Apply grease spray part number G 052 778 A2 on the toothed segment as shown in Figure 3 (lubricate teeth and lateral surfaces). Figure 3. Grease applied to the seat height adjustment toothed segment. 5. Reinstall seat frame trim panel and install the seat in the car according to Elsa Repair Manual. 6. Adjust the seat up and down three times covering the full range of vertical movement to equally distribute the grease on the toothed segment. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 7210 Damage Code: 0020 Page 3 of 5 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Labor Operations: Diagnostic Time: Claim Comment: Modify 1 height adjuster 7228 4999 80 TU Modify 2 height adjusters 7228 5099 120 TU GFF No allowance 0 TU Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU As per TSB #2059448/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA G 052778A2 Lock cylinder lubricant spray 0.5 Tool Number Tool Description VAS 6095A Engine and transmission holder VAS 6136 Seat repair fixture VAS 6160/VAS 6150 (Windows 10 with current version of ODIS) ODIS Service with VAS tester Additional Information All parts and service references provided in this TSB (2059448) are subject to change and/or removal. ©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or Page 4 of 5 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 5 of 5 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.