CPI472310

8/6/2020
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Reman CPI Corinth - C15/C18 Cylinder Head Valve Quality
Improvement
(Status Updated: 06Aug2020)
CPI Number: 472310
Status: Open , Active
6 Sigma Phase: Define
Commercial Impact:
Initial Project Activation Date: 08Jun2020
Target Completion Date: 31Dec2020
Models:
(24M),
(745C),
(3406E), (374D L), (390D L), (390F L), (740B), (740B EJ), (745),
(834H), (836H),
(836K),
(980H),
(980K), (988H),
(988K),
(AD45B), (C15),
(C16),
(C18),
(C9),
(D8T),
(MD6290),
Symptom/Description:
Reman has detected higher than expected warranty issues related to valve failures on C15/C18 cylinder heads. The goal
of this project is to investigate and improve valve-related issues.
Part Number:
20R-2645 (HEAD GP-CYL -B) 20R-2647 (HEAD GP-CYL -B)
Dealer Status:
Compiled warranty data to identify common stories. Investigated change history and possible implications to quality
issues. Currently looking for options to improve Reman heads.
No Interim Repair Available
Root Cause:
No Data Available
Caterpillar Confidential: Yellow
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Last Updated: Thu Aug 06 2020 23:04:41 GMT-0500 (Central Daylight Time)
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