A9120912045020_5
Service Bulletin Details
Public Details for: A9120912045020_5
This technical service bulletin provides troubleshooting information for an issue that causes the night vision system to not function.
- 2019 - 2018 - 2017 - 2016 - 2015 -
Models from 2019
| 2019 AUDI Q7 |
Models from 2018
| 2018 AUDI A6 |
| 2018 AUDI A7 |
| 2018 AUDI Q7 |
| 2018 AUDI RS6 |
| 2018 AUDI RS7 |
| 2018 AUDI S6 |
| 2018 AUDI S7 |
Models from 2017
| 2017 AUDI A6 |
| 2017 AUDI A7 |
| 2017 AUDI Q7 |
| 2017 AUDI RS6 |
| 2017 AUDI RS7 |
| 2017 AUDI S6 |
| 2017 AUDI S7 |
91 Night vision system inoperative, DTC B201000 is stored in the night vision control module 91 20 91 2045020/5 August 4, 2020. Supersedes Technical Service Bulletin Group 91 number 19-12 dated November 13, 2019 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q7, SQ7 2017 - 2019 All With night vision system A6, A7, S6, S7, RS6, and RS7 2015 - 2018 All With night vision system Condition REVISION HISTORY Revision Date Purpose 5 - Revised Service (Updated Step 5) Revised Warranty (Updated LO section) 4 11/13/2019 Revised header (Added MY19 Q7) 3 07/17/2018 Revised title Revised header (Updated models) Customer states: The night vision system cannot be turned on. Workshop findings: The following DTC is stored in the night vision control module, J853 (address word 0084): DTC B201000 (no basic settings). Technical Background Deviation of the mounting angle between the night vision camera and the body mounting bracket. Production Solution Not applicable. Page 1 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service 1. Inspect the front of the vehicle for any signs of damage or impact. If any external damage is found, this TSB does not apply. 2. Before proceeding, confirm that DTC B201000 (no basic settings) is stored in the night vision control module, J853 (address word 0084). If the DTC is not stored, this TSB does not apply. 3. Perform calibration of the night vision control module, J853 (address word 0084) via GFF. Reference the Elsa Repair Manual for full instructions on the calibration of the infrared system. 4. Following the calibration, one of five messages will be displayed on the diagnostic tester: “Calibration tool not found”: Recheck the setup of the night vision calibration tool to the vehicle as outlined in the Elsa Repair Manual, 44 Wheels, Tires, Wheel Alignment >> Infrared System >> Infrared System, Calibrating. Perform the calibration a second time. If “Calibration tool not found” message returns, perform diagnostics outside of this TSB. “Rolling angle incorrect”: Perform the adjustment a second time. If “Rolling angle incorrect” message returns after calibration, inspect the night vision camera for any damage. This TSB does not apply. “Calibration not successful”: If the measurement angles of the night vision system are outside the required specifications after performing a calibration, this message will appear. Perform the adjustment a second time. If this message returns, check the vehicle for signs of damage. This TSB does not apply. “Calibration successful” The calibrated pitch angle displayed on the tester is: +0.8° or lower: No further work is needed. This TSB does not apply. +0.9° to +1.9°: Write down the displayed angles as they will be needed later. Continue with TSB. 5. Two spacers (part number N01152322) will be placed between the grill and night vision camera mounting bracket at the upper mounting points to adjust the angle of the night vision camera. Note: RS 7 or vehicles with radiator shutter will require the removal of the front cover to perform the installation of spacers. In all other vehicles, it is possible to complete the installation without removal of the front cover. Page 2 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 6. Loosen the night vision camera mounting bracket by loosening the four mounting screws that hold the mounting bracket to the radiator grille. Mounting screws are shown in the image below (Figure 1) by numbered arrows 1, 2, 3, and 4. Tip: Do not remove or loosen the four screws that hold the camera onto the camera mounting bracket, these are shown in the image with red dotted arrows. Figure 1. Night vision camera mounting bracket screw retainer locations 1, 2, 3, and 4. Loosen screws 1, 2, 3, and 4. Do not remove or loosen the four screws holding the camera to the bracket. 7. Place a single spacer, part number N01152322, between each of the two upper mounting points that secure the night vision camera bracket to the radiator grille. These screws are shown in the above image as points 1 and 2 (Figure 1). The image below (Figure 2) references these points on the radiator grill as 1 and 2. The next image (Figure 3) shows the placement of the spacer on the camera as points 1 and 2, the camera has been removed for clarity. Page 3 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 2. Radiator grille screw retainer locations with camera removed for reference. Spacers (N01152322) will be placed at locations 1 and 2. Figure 3. Additional photo showing the spacer placement with the camera removed for reference. Place a spacer on the grille facing side of the camera’s upper mounting surface in positions 1 and 2. Page 4 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 8. After positioning the two spacers between the night vision cameras upper mount points and the radiator grille, torque all four screws to 2.5Nm. 9. Perform the calibration of the night vision system once again. Following the calibration, the new final pitch angles displayed by the tester should be between 0.3° and 1° less than the original values recorded. A final pitch value between +0.5° and +1.1° is acceptable. 10. If this is an RS 7 model, additional systems must also be calibrated due to the removal of the front bumper. Consult the Elsa repair manual for these procedures. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9080 Damage Code: 0010 Labor Operations: Camera f night vision sys adjust 9080 1550 See SRT with associated operations Preparation Driver Assist Calibration 9092 0050 See SRT with associated operations Vehicle front-rear check 4495 0100 See SRT with associated operations Camera f night vision sys remove + reinstall 9080 1900 See SRT with associated operations Modify an infrared camera for the night vision system 9080 4999 10 TU Camera f night vision sys adjust 9080 1550 See SRT with associated operations (After Repairs) Additional labor operations for RS7 or vehicles with radiator shutter: Page 5 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Diagnostic Time: Claim Comment: Front bumper cover remove + reinstall 6329 1900 See SRT with associated operations Overhead view camera adjust 9083 1550 See SRT with associated operations Radar sensor adjust 9163 1650 See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol (Max 100 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure 0121 0004 10 TU As per TSB # 2045020/5 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity N 01152322 Spacer 02 See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2045020) are subject to change and/or removal. ©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes Page 6 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.