Dealer 93H4

AUDI DEALER COMMUNICATION
Repair Available – Service Action 93H4 / Battery Regulation Control Unit and LowVoltage Connector Housing
This notice is for: 
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
Date:
Issue:
Repair:
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Service Manager
Parts Manager
Service Advisor
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
Warranty Administrator
Technicians
August 05, 2020
Moisture may enter the high-voltage battery due to corrosion creep at the battery
regulation control unit and at the low-voltage connector. If moisture has entered, a
warning will appear on the instrument cluster display to alert the driver.

REPAIR AVAILABLE – August 06, 2020 - Inspect, clean and seal the high-voltage
battery regulation control unit and the low-voltage connector housing

See ELSA/ServiceNet for complete repair & claiming instructions

Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.

Parts Allocation:
Dealer Principal
General Manager
Sales Managers
There will be no parts allocation.
Country
Affected Vehicles
USA
CAN
Beginning
Model Year
2017
2017
Ending
Model Year
2018
2018
Vehicle
A3 E-TRON
A3 E-TRON
Vehicle
Count
3,713
746
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:

Schedule owner repairs immediately

Owner mailing – August 2020
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
93H4_DLR_LAUNCH