T-SB-0039-20 Rev

T-SB-0039-20
Rev1
April 15, 2020
Entune 3.0 App Suite Connect
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2021
4Runner, Avalon, Avalon
HV, C-HR, Camry, Camry
HV, Corolla, Corolla
Hatchback, Corolla HV,
Highlander, Highlander HV,
Mirai, Prius, Prius Prime,
RAV4, RAV4 HV, RAV4
Prime, Sequoia, Tacoma,
Tundra, Venza HV
ADDITIONAL INFORMATION
REVISION NOTICE
July 27, 2020 Rev1:
 Applicability has been updated to include 2021 model year Venza Hybrid vehicles.
Any previous printed versions of this bulletin should be discarded.
Introduction
An initialization procedure is required to activate the Entune™ 3.0 App Suite Connect for Audio,
Audio Plus, and Premium Audio head units before they are used for the first time on new
vehicles. The initialization procedure may also be performed under other circumstances, such
as following a head unit replacement or after the customer’s personal settings are erased.
The initialization procedure requires between 3 and 15 minutes to complete, depending on file
size, cellular connection speed, and other factors. Following the initialization procedure,
individual Entune™ 3.0 apps may periodically update through an over-the-air update system.
Updates are either optional or mandatory. The update procedure will take approximately 1 minute
for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to
perform the initialization and app updates.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
© 2020 Toyota Motor Sales, USA
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T-SB-0039-20
Rev1
April 15, 2020
Entune 3.0 App Suite Connect
Initialization/Update Procedure
1. Press the Apps button on the head unit.
2. Select OK when the
"To download applications, you will need..."
pop-up displays.
Figure 1.
3. Select Update.
Figure 2.
Select Install when the download has
been completed.
Figure 3.
© 2020 Toyota Motor Sales, USA
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T-SB-0039-20
Rev1
April 15, 2020
Entune 3.0 App Suite Connect
Initialization/Update Procedure (continued)
Select Continue when the “During
installation …” pop-up displays.
Figure 4.
Select OK once the installation has
been completed.
Figure 5.
Confirm that the installation was successful
by pressing the Apps button on the head unit.
The installation is ONLY complete if the
pop-up message shown is NOT displayed.
Figure 6.
NOTE
 Entune App Suite content varies by model.
Some models may have very few Apps or
only support Alexa.
 Alexa MUST be installed separately via the
Toyota + Alexa smartphone app
(not included in this procedure).
© 2020 Toyota Motor Sales, USA
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