S1508000374

STAR ONLINE PUBLICATION
Case Number: S1508000374
Release Date:
07/16/2020
Symptom/Vehicle Issue:
Keys/Fobiks, Programming Keys With High Line BCM (L3 BCM)
Discussion:
There are two methods for programming keys, if the vehicle is equipped with Keyless
Go programming is done through the RFHUB. If the vehicle does not have keyless go
programming should be done through the BCM. The below process is for KEYLESS
GO vehicles.
• High Line vehicle (L3 BCM was replaced, similar procedure following RF
Hub replace.)
• PE/KG FOBs
• 2 Keys programmed in this example
• 0 Keys disabled in this example
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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1.
Have all the FOBs to be enabled present. Obtain the Vehicle PIN
before starting. When ready go to RF Hub.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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Disable FOBIKS
2.
From the RF Hub > Misc. Functions select “Disable KEYs /FOBIKs”.
This procedure will also permit enabling the FOBs.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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3.
This statement is a bit confusing. It should say keys not present
during this procedure will be disabled and keys present during this
procedure WILL be enabled.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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4.
You must have network connection to proceed.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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5.
This should say “Sit” in the vehicle with all the doors closed. Note:
Doors closed is a requirement.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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6.
Have all the FOBs to be enabled in the vehicle.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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7.
This prevents the BCM from going to sleep when the ignition is
switched off.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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8.
If the ignition is on, turn the ignition “Off”.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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9.
Verify the VIN is correct. Press Continue.
10.
When the correct PIN for the vehicle has been entered press
Continue.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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11.
When prompted, press the Unlock button one time on the first FOB to
be programmed.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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12.
When this box appears notice that the “Acquired Keys/Fobiks:” is
showing 1 . This confirms the 1st FOB number was recognized. This
screen is defaulted to Yes so if this is the last Key/Fobik (FOB) to be
acquired you must select NO before pressing Continue.
13.
If you are sure that the number following the “Acquired Keys/Fobiks”
matches the number of FOBs you are programming select NO
(indicating you do not want to add more) then press Continue.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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14.
This screen defaults to NO. The question is DO you want to store
permanently the Acquired Keys/Fobiks so you must answer YES to
this question.
15.
Select YES to store permanently the Acquired Keys/Fobiks. After
selecting YES press Continue.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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16.
This screen shows the number of Keys/Fobiks Enabled and Disabled.
In our example 2 are Enabled and 0 are Disabled.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
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17.
This step is optional. It generates a report file of the
Keys/Fobiks programming. Select YES to save a
report. Select NO to not save a report. Press
continue.
18.
The programming should be successful and all FOBs
should operate the vehicle
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Center
Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via ECCI or eCONTACT ticket if no solution is found
FCA US LLC
Version 4.1 01/13/2015