A6920572056421_3

69 Seat belt warning or Pre Sense warning appear sporadically while driving, DTC B101C07 stored in the
airbag module
69 20 57 2056421/3 August 31, 2020. Supersedes Technical Service Bulletin Group 69 number 20-46 dated
February 6, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2020 - 2021
All
Not Applicable
A6, A7, A8,
Q8, and
Audi e-tron
quattro
2019 - 2021
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Added MY20-21 Q7 & MY21 models)
2
02/06/2020
Revised title
1
10/11/2019
Initial publication
Customer states:
 While driving, the seat belt and/or the Pre Sense warning appears sporadically in the driver information system
(DIS).
Workshop findings:
The following DTC is stored in the airbag control module/safety computer, J234 (address word 0015):
 DTC B101C07 (Driver seat belt switch mechanical malfunction).
Technical Background
The Safety Computer continuously monitors the status of the seat belt latch switch, E24. If a seat belt extender, a
seat belt cheat device is installed or the seat belt is continuously buckled, the Safety Computer receives the
constant signal that the seat belt is latched. If the Safety Computer does not see a change in the belt latch switch
signal within five drive cycles, it stores DTC B101C07, and the Pre Sense Warning appears in the DIS in the
assumption that a seat belt cheat device is installed.
A drive cycle consists of:
1. Unlock door.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Open door.
3. Close door.
4. Latch seat belt.
5. Turn on ignition and drive.
6. Park.
7. Unlatch seat belt.
8. Turn off ignition.
9. Open door.
10. Close door.
11. Lock door.
Production Solution
Not applicable.
Service
1. Connect vehicle to ODIS Service and perform GFF.
2. If the DTC B101C07 is stored in the airbag control module/safety computer follow all applicable GFF test
plans.
3. If the GFF indicates that the seat belt latch switch is not defective, inform the customer that the use of a seat
belt extender, seat belt cheat device or leaving the seat belt continuously buckled could cause this concern.
4. One drive cycle with latching and unlatching the seat belt is sufficient to switch the DTC B101C07 from static
to sporadic and to turn off the Pre Sense warning in the instrument cluster.
Warning:
The risk of serious or fatal injury increases if the seat belt is not fastened, if it is worn incorrectly, or if it is
damaged.
See owner’s manual for additional information and warnings.
Note:
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2056421) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.