TSB 20-2272

TECHNICAL SERVICE BULLETIN
Diesel Engines - Illuminated MIL With DTC P2002
202272
18 August
2020
This bulletin supersedes 20-2087. Reason for update: New Part/Procedure For Same Condition
Model:
Ford
2015-2019 Transit
2018-2020 F-150
2017-2020 F-Super Duty
Summary
This article supersedes TSB 20-2087 to update the Part List.
Issue: Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles
equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after
13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code
(DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel
particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace
the DPF.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• One of the following vehicles:
- 2015-2019 Transit with 3.2L engine
- 2018-2020 F-150 with 3.0L engine
- 2017-2020 Super Duty with 6.7L engine and built on or after 13-May-2017
• DTC P2002 is stored in the PCM
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
Part
Number
Description
Quantity
F-Super Duty Part List
HC3Z5H270-A
-
Catalyst And Particle Filter Assembly (20172019 F-Super Duty Pickup)
1
HC3Z5H270-C
-
Catalyst And Particle Filter Assembly (20172019 F-Super Duty Chassis Cab)
1
LC3Z5H270-A
-
Catalyst And Particle Filter Assembly (2020 FSuper Duty Pickup)
1
LC3Z5H270-D
-
Catalyst And Particle Filter Assembly (2020 FSuper Duty Chassis Cab)
1
W520513S441
Package Contains 4 Pieces, 6 Exhaust Nut (F-Super Duty)
Pieces Required
2
W718005S900
Package Contains 2 Pieces, 2
Exhaust Bolt (F-Super Duty)
Pieces Required
1
Package Contains 1 Piece, 2
Pieces Required
2
BC3Z5E241-A
Exhaust Pipe Gasket Assembly (F-Super
Duty)
F-150 Part List
FR3Z5C226-A
-
JL3Z-5E241A
-
JL3Z5H270-A
-
W710382S900
-
W520514S440
Package Contains 1 Piece, F150 Requires 2 Pieces
Exhaust Pipe Gasket Assembly (F-150)
DPF To Exhaust Gasket Assembly (F-150)
Catalyst And Particle Filter Assembly (F-150)
Exhaust Bolt (F-150)
DPF To Turbocharger Nut (F-150/Transit)
1
1
1
1
2
Transit Part List
BK2Z00812-A
Package Contains 1 Piece, 3
Pieces Required
CK4Z-9450A
-
CK4Z-9450B
-
GK4Z5H270-A
-
Steering Gear Mounting Bolts (Transit)
DPF To Catalytic Converter Gasket (Transit)
DPF To Turbocharger Gasket Assembly
(Transit)
Catalyst And Particle Filter Assembly (Transit)
3
1
1
1
W505275S442
Package Contains 4 Pieces, 3
Stabilizer Bar Bracket Bolts (Transit)
Pieces Required
1
W520215S442
Package Contains 4 Pieces, 2
Subframe Nuts (Transit)
Pieces Required
1
W520514S440
Package Contains 1 Piece,
Transit Requires 3 Pieces
DPF To Turbocharger Nut (Transit/F-150)
3
W711076S442
Package Contains 4 Pieces, 2
Lower Ball Joint Nut (Transit)
Pieces Required
1
W711137S442
Package Contains 4 Pieces, 1
Steering Column Shaft Bolt (Transit)
Piece Required
1
W717155S442
Package Contains 4 Pieces, 2 Subframe Bolts (Transit) (Built On Or Before
Pieces Required
22-Sep-2016)
1
W718943S439
Package Contains 4 Pieces, 2 Subframe Bolts (Transit) (Built On Or After 23Pieces Required
Sep-2016)
1
W717354S442
Package Contains 4 Pieces, 1
Stabilizer Bar Bracket Bolt/Stud (Transit)
Piece Required
1
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool. For repairs covered by the NVLW, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Labor Times
Operation
No.
Description
Time
2018-2020 F-150 Diesel: Retrieve DTCs, Replace The Particulate Filter Assembly
(Do Not Use With Any Other Labor Operations)
DR202272A
3.1
Hrs.
2017-2020 F-Super Duty 6.7L: Retrieve DTCs, Replace The Particulate Filter
Assembly (Do Not Use With Any Other Labor Operations)
DR202272B
2.0
Hrs.
2015-2019 Transit Diesel: Retrieve DTCs, Replace The Particulate Filter
Assembly (Do Not Use With Any Labor Operations Outside Of This Article) (Can
Be Claimed With Operation D Or E)
DR202272C
4.1
Hrs.
2015-2019 Transit Diesel: Additional Time To Check And Adjust Front Toe (Can Be DR202272D
Claimed With Operations C Transit Only)
0.7
Hrs.
2015-2019 Transit Diesel With Lane Departure Warning System: Additional Time
To Check And Adjust Front Toe Includes Time To Align Camera (Can Be Claimed
With Operations C Transit Only)
0.9
Hrs.
DR202272E
Repair/Claim Coding
Causal Part:
5H270
Condition Code: 01
Service Instruction
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Correct any other DTCs other than P2002 before performing this article.
1. Check for DTCs. Is P2002 the only DTC stored in PCM memory?
(1). Yes - proceed to Step 2.
(2). No - refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for all other DTCs
through normal diagnostics first. Then proceed to Step 2 for DTC P2002.
2. Replace the catalyst and particulate filter assembly. Refer to Workshop Manual (WSM), Section 309-00.
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.