K0D Spray Wax Pr

Program Overview
Spray Wax Aftersales Support Program
July 14, 2020
Version 0.1
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Program Overview
Table of Contents
Overview ......................................................................................................................... ii
1.
Finding the Serial Number of the Spray Wax Machine .......................................... 1-1
2.
Placing an order for consumables/components ..................................................... 2-2
3.
Placing an order for exchange units ...................................................................... 3-5
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Overview
Overview
The Toyota Spray Wax Aftersales Support Program has been created to provide dealers
access to replacement parts, consumables and express exchange. Bosch Automotive Service
Solutions will be facilitating this program on behalf of Toyota.
Included in the Toyota Spray Wax Aftersales Support Program are approximately 20 tools. The
tools will be available to order through the Toyota Special Service Tools (SSTs) hotline. A basic
overview of the components of the program are outlined in the following sections.
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Spray Wax Aftersales Support Program
1. Finding the Serial Number of the Spray Wax Machine
Toyota service technicians and service managers at each dealer will be able to place an order
via the Toyota SST hotline.
Prior to calling please ensure to have the serial number of your dealership Spray Wax Machine
available. This information is needed in order for the team to proceed with your dealership
request whether it is for a consumable, component or express exchange.
How to find the serial number:

Serial number can be found in a white label located in the main bracket between the
heater and pump.
o
In some machines the white label may be located in the front of the bracket
(image 1), in some machines it may be located in the back of the bracket (image 2).
Image 1
Image 2
The serial number is located on the side of a barcode and has the following configuration:
A00XXX (image 3).
Image 3
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Spray Wax Aftersales Support Program
2. Placing an order for consumables/components
Toyota service technicians and service managers at each dealer will be able to place an order
via the Toyota SST hotline.
Toyota SST Hotline: 800-933-8335 (prompt #4 – K0D Application)
Please have the serial number of the Spray Wax Machine available on hand.
The parts list below is available as *consumables used for the cleaning procedure:
*For parts available in stock the average shipping occur within 48 hours after the order is placed.
The parts list below is available as *consumables used in the high pressure gun and main filter
unit:
*For parts available in stock the average shipping occur within 48 hours after the order is placed.
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Spray Wax Aftersales Support Program
The parts list below is available with the *spare components used for the drying procedure:
IMAGE
SELLABLE PART NUMBER
DESCRIPTION
*For parts available in stock the average shipping occur within 48 hours after the order is placed.
The parts list below is available with the *spare components used on the Spray Wax Machine
for the spraying procedure:
SELLABLE PART NUMBER
IMAGE
DESCRIPTION
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Spray Wax Aftersales Support Program
*For parts available in stock the average shipping occur within 48 hours after the order is placed.
The parts list below is available with the *spare components used on the Spray Wax Machine
for the spraying procedure:
SELLABLE PART NUMBER
IMAGE
DESCRIPTION
*For parts available in stock the average shipping occur within 48 hours after the order is placed.
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Spray Wax Aftersales Support Program
3. Placing an order for exchange units
Toyota service technicians and service managers at each dealer will be able to place an order
for exchange units via the Toyota SST hotline.
Toyota SST Hotline: 800-933-8335 (prompt #4 – K0D Application).
Please have the serial number of the Spray Wax Machine available on hand.
Prior to contacting Bosch for a replacement wand ensure that the filter condition is verified. For
more information, please refer to the Toyota TI on how to verify and clean the filter.
The parts list below is available with *exchange units available in the program:
*For parts available in stock the average shipping occur within 1 business day after the order is placed.
Return shipping labels will be included with each express **exchange shipment. It is mandatory
that the packaging is kept and reused to send the units back to Bosch. If the return UPS
shipping labels are lost or damaged, replacement labels can be requested via the Toyota SST
Hotline: 800-933-8335 (prompt #4 – K0D Application).
**The Toyota Spray Wax Machine is shipped via LTL freight, and your dealership will be
contacted in order for the pick-up to be scheduled. It is mandatory that the packaging is kept
and reused to send the unit back to Bosch.
Given the limited availability of these units, it is important that each dealer returns the
“Express Exchange Units” once they receive the new unit
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