K0P_19TE12-TI-Up

TECHNICAL INSTRUCTIONS
FOR
LIMITED SERVICE CAMPAIGN K0P
CUSTOMER SUPPORT PROGRAM 19TE12
SAFETY CONNECT SYSTEM – VEHICLE LOCATION INACCURATE
CERTAIN
2013 – 2019 MODEL YEAR 4RUNNER
2011 – 2017 MODEL YEAR LAND CRUISER
2013 – 2017 MODEL YEAR PRIUS
2012 – 2017 MODEL YEAR PRIUS V
2016 – 2017 MODEL YEAR MIRAI
Updated 08/24/2020
Update 8/24/20
- Special CUW Application has been updated. Techstreams running version 15.1 or newer
software will need to update the Special CUW Application using the link on page 6
Update 10/17/19
- The title has been updated to include Customer Support Program 19TE12
Update 9/13/19
- The process has been updated to address an issue with Techstream. Technicians will no
longer determine if an update is required based on the Update column Yes/No option
displayed during a health check. Technicians will determine if an update is required based on
calibration ID only
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians
performing this LSC are required to successfully complete the most current version of the E-Learning
course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair
performed correctly; technicians performing this LSC repair are required to currently hold at least one of
the following certification levels:
•
•
•
•
Certified Technician (any specialty)
Expert Technician (any specialty)
Master Technician
Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to
perform this LSC repair. Carefully review
your resources, the technician skill level, and ability before
assigning technicians to this repair. It is important to consider technician days off and vacation
schedules to ensure there are properly trained technicians available to perform this repair at all times.
1
I.
OPERATION FLOW CHART
Verify Vehicle Eligibility
Check the VIN on the R.O. matches the
vehicle.
2. Check the TIS Vehicle Inquiry System.
1.
Not Covered
No further action required.
Covered
Install the SPECIAL CUW
application.
Perform Health Check on
Techstream and check the
Calibration ID.

Not Covered

Reinstall the REGULAR CUW
application.
Return the vehicle to the customer.
Covered
<13/14VI-DCM>
<12DCM>
Only 4RUNNER, PRIUS, PRIUS V:
Separate the front passenger seat and
disconnect the connectors of the front
passenger seat.
Disconnect “D/C CUT” or ”SHORT PIN”.
Connect GR8/DCA, apply wheel blocks and
parking brake and move the shift lever to N
position.
Connect GR8/DCA, apply wheel blocks and
parking brake and move the shift lever to N
position.
Reprogram DCM.
Reprogram DCM.
Reprogramming
succeeded
Reprogramming
failed
Reprogramming
failed
Remove DCM from the
vehicle.
Remove DCM from the
vehicle.
Reprogram DCM again.
Reprogram DCM again.
Move the shift lever to P position and remove
the wheel blocks and GR8/DCA.
Reprogramming
succeeded
Move the shift lever to P position and remove
the wheel blocks and GR8/DCA.
Perform Verification Health Check.
Reinstall the REGULAR CUW application.
Campaign completed, return the vehicle to the customer.
2
II. IDENTIFICATION OF AFFECTED VEHICLES
NOTE:
• Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this LSC and that the
campaign has not already been completed prior to dealer shipment or by another dealer.
• TMNA warranty will not reimburse dealers for repairs conducted on vehicles that are not affected
or were completed by another dealer.
III. PREPARATION
A. TOOLS & EQUIPMENT
•
•
Standard Hand Tools
CUW Maintenance Tool
•
•
Battery Diagnostic Station
Techstream 2.0 / TIS Techstream /
Techstream Lite (Software 14.1 or
Higher)
B. CABLE No.1 & CABLE No.2
The tools shown below have been provided prior to the launch
of the campaign. Those tools are necessary when performing
this reprogramming procedure. *
CABLE No.1
CABLE No.2
* DO NOT use these tools except for this campaign.
IV. BACKGROUND
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of
the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be
calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system’s features
is activated.
3
V. PROCEDURE OVERVIEW
CRITICAL INFORMATION
• You will perform the reprogramming after installing a dedicated CUW application (Special CUW (only for
DCM)) to a Techstream. By using this dedicated CUW application, the reprogramming time can be
shortened.
• The reprogramming takes more than 60 minutes to complete, and the vehicle will turn the IG OFF
automatically when it has passed about 60 minutes with IG ON while the shift lever is in P position.
Therefore, make sure to perform the following works before starting the reprogramming.
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4
VI. SAFETY PRECAUTIONS
CRITICAL INFORMATION - READ THOROUGHLY
An ECU could be damaged if an error occurs in the communication while reprogramming the ECU.
Confirm all work is performed as described in these instructions.
STABILIZE THE POWER TO THE TECHSTREAM SIDE
a) Be sure to connect the Techstream to an external AC power supply.
NOTE:
The ECU could be damaged if the battery voltage of the
Techstream drops while reprogramming.
b)
Turn off the screen saver and power saving mode of the
Techstream so that the power to the hard disk is kept supplied.
NOTE:
If the screen saver or power saving mode launches while
reprogramming, the communication may be disconnected,
resulting in the damage of the ECU.
c)
DO NOT block the ventilation opening for the cooling fan of the
Techstream.
NOTE:
If the ventilation opening for the cooling fan is blocked with a
sheet cover or the like, the Techstream may be heated
excessively, causing the operation of the Techstream to stop.
Due to the stop of the operation, the communication for
reprogramming signals could be stopped, resulting in the
damage of the ECU.
5
VII.
INSTALLATION OF THE SPECIAL CUW APPLICATION
• Please make sure to use the special CUW application when performing the ECU
reprogramming.
• You cannot exit the special CUW application until you complete the reprogramming.
DOWNLOAD THE SPECIAL CUW APPLICATION
a) Click the link below to download the Special CUW Application
NOTE: Special CUW Application has been updated. Techstreams running version 15.1 or newer software
will need to delete the current Special CUW Application software on Techstream and download the new
version below.
SPECIAL CUW APPLICATION V.2
RUN THE INSTALLER
SELECT THE SPECIAL CUW APPLICATION
a) Select “Special CUW (only for DCM)”.
b) Click on the “Next” button to install the special CUW application.
COMPLETE INSTALLATION
a) Click on the “Finish” button to finish.
NOTE: Use the special CUW application after installing it to the
personal computer which has Techstream.
VIII.
VEHICLE PREPERATION
VEHICLE PREPERATION
a) Record settings of the audio system, air conditioner, front seats position, etc. since the cable of the negative
battery terminal is going to be disconnected in a later step.
Confirm the following conditions
•
•
•
•
Vehicle in the IG ON position (engine off).
Turn off all electrical accessories (i.e. audio system, etc.)
Windshield wiper switch in the OFF position.
Headlight switch in the DRL OFF position.
CONNECT THE 12V BATTERY TO A POWER SUPPLY (GR8/DCA)
a) Connect the GR8/DCA or other type of a power supply (not a battery charger) to the 12V battery.
b) Select the Power Supply Mode from the Charge Menu of the GR8/DCA.
A power supply MUST be used during reprogramming. ECU damage will occur if the battery
voltage is not properly maintained during this re-flash procedure.
NOTE: A power supply must be connected directly to the 12V battery terminals and NOT the remote
jump posts under the hood (if equipped).
6
IX. CHECK FOR DTC’S
CONNECT THE TECHSTREAM TO THE VEHICLE
a) Turn the IG OFF.
b) Using a Cable No.1 (provided tool), connect the Techstream to the vehicle.
NOTE: DO NOT use this tool except for this campaign.
Follow the instructions below. Otherwise, the battery voltage will decrease or communication
will become disabled, and this may require the replacement of the DCM.
• Turn off the screen saver and power saving mode of the PC.
• Use the external power supply for the PC. (DO NOT use the PC’s internal battery or vehicle’s battery.)
• Ensure that the communication cable connectors are securely connected, the cable is in
good condition, and the connection is stable.
VERIFY TECHSTREAM SETUP
a) Verify that the Techstream meets the following conditions:
• The software version 14.1 or higher is loaded.
• The Techstream battery is fully charged. If not, connect the Techstream to a 120V source.
• The DLCIII cable is in good condition.
The Techstream’s battery voltage must also be maintained during the re-flash procedure. If
necessary, plug the Techstream into a 120v outlet during this procedure.
NOTE: If the Techstream communication with the vehicle fails during the re-flash procedure, the
DCM will be damaged.
CHECK FOR DTCs
a) Using a Techstream, perform a Health Check to check for any
Diagnostic Trouble Codes.
NOTE: This Campaign covers only the software update to the
Telematics System, as detailed in these instructions. It does not cover
the diagnosis or replacement of any other systems on the vehicle.
X. TELEMATICS SYSTEM CALIBRATION ID CHECK
7
Action to take for Telematics System Reprogramming
There are 3 different ways to reprogram the Telematics System
Make sure to follow the instructions of these technical instructions.
CHECK CURRENT CALIBRATION
a) Determine the status of an available update; indicated by the calibration ID.
Note: Do not use the update column and an indicator if an update is required as it will always say No.
Only use calibration ID
Yes
Is the calibration ID listed in
the table below?
No

Proceed to the next step.
b)

Campaign complete. Return the
vehicle to the customer.
Reinstall the REGULAR CUW
application.
Reprogram the Telematics System to the NEW CID following the table below.
NOTE: Take note of both current and new CID to be able to select correctly.
DCM(Telematics System) Calibrations
DCM
Model
Current CID
Action
12DCM
00002.40.06.04.01.91
Go to section XI
00003.00.05.01.03.16
00003.00.05.01.03.21
13/14
VI-DCM
00003.00.05.01.13.02
00003.00.05.01.13.03
Go to section XII
00003.00.05.01.13.04
00003.00.05.01.13.06
CID other than above
Go to section XVI
XI. 12DCM UPDATE CALIBRATION
8
Vehicle preparation before updating the telematics system
VEHICLE PREPARATION BEFORE UPDATING THE TELEMATICS SYSTEM
a) Turn the IG to the OFF position.
Be sure to disconnect each
connector after disconnect the
negative battery terminal
b)
This illustration uses 4RUNNER
for reference
DISCONNECT THE FRONT PASSENGER SEAT CONNECTORS
(Only 4RUNNER, PRIUS, PRIUS V)
NOTE:
• The reprogramming may fail if you perform it without
disconnecting the connectors. Please make sure to
disconnect the connectors before performing the
reprogramming.
• Disconnect the cable from the negative battery terminal to
disable the SRS system. Refer to the repair manual in detail.
• Be sure to disconnect each connector after disconnect the
negative battery terminal.
(1) Separate the front passenger seat, and then disconnect each
connector of the front passenger seat.
NOTE:
• Separate the front passenger seat following the
instructions on the repair manual. However, there is no
need to take it out.
• Depending on seat type, you may need to perform
certain initializations (such as Zero Point Calibration)
refer to the repair manual for details
Go on TIS and refer to the repair manual for how to separate the seat
Path: SEAT / FRONT SEAT ASSEMBLY / REMOVAL
Note: you can copy and paste the path above into the TIS
search bar to access the instructions quickly
(2) Connect the negative battery terminal and GR8/DCA.
c)
DISCONNECT “D/C CUT ” OR ”SHORT PIN”
NOTE:
• The reprogramming may fail if you perform it without
disconnecting the “D/C CUT” or “SHORT PIN”. Please make
sure to disconnect the “D/C CUT” or “SHORT PIN” before
performing the reprogramming.
• Refer to Section XIV for the location of “D/C CUT” and
“SHORT PIN” of each vehicle model.
d)
Turn the IG to the ON position (engine off).
NOTE:
DO NOT start the engine.
HINT:
Depending on the model, method of IG ON may be different.
This illustration uses 4RUNNER
for reference
9
UPDATE THE TELEMATICS SYSTEM
Click the NEW CID link below to update the DCM
DCM(Telematics System) Calibrations
DCM
Model
Current CID
NEW CID
12DCM
00002.40.06.04.01.91
00002.80.06.04.01.91
Check the CUW application
a)
Check if the Special CUW (only for DCM)” is downloaded.
NOTE:
If Special CUW (only for DCM) has not been downloaded, follow
the instructions of section VII.
b)
When Calibration Update Wizard is launched, click on “Next”.
c)
Select a device tool, and then click on “Next”.
d)
Confirm that "Current Cal ID" and "New Cal ID" are correct, and then
click on “Next”.
NOTE: The calibration IDs will be displayed as shown on the left.
Please make sure you DO NOT mistake where to check to confirm
the IDs.
e)
Follow the on-screen instructions and turn the IG off, and then click
on “Next”.
NOTE: After “Next” is clicked, a bar showing the progress is
displayed. DO NOT turn the IG on while the bar is shown.
10
Vehicle condition before reprogramming
DO NOT start the engine.
f)
Turn the IG to the ON position (engine off).
NOTE:
DO NOT depress the brake pedal.
HINT:
Depending on the model, method of IG ON may be different.
g)
Move the shift lever to Neutral position.
NOTE:
• The reprogramming takes more than 60 minutes to
complete, and the vehicle will turn the IG OFF automatically
when it has passed about 60 minutes with IG ON while the
shift lever is in P position. Therefore, make sure to move the
shift lever to N position before starting the reprogramming.
• The alarm sound will be heard if the door is fully closed with
IG ON while the shift lever is in Neutral position, on either of
the following conditions:
- The key is outside the vehicle
- The key battery is low
11
h)
Click on “Start”.
i)
While reprogramming, the screen shown on the below is displayed.
NOTE:
• As reprogramming completes within approximately 75 minutes, stay near the vehicle and DO NOT
allow any third parties to operate the vehicle or Techstream in order to prevent troubles from being
occurred. The following phenomena may be observed while reprogramming due to interrupted
communication. However, there is no problem.
- Vehicle proximity alarming sound.
- Blackout navigation screen (black).
- Indication of a warning lamp or error message in the meter.
• “Now processing” is displayed for about 10 minutes. DO NOT finish reprogramming until the screen
changes.
If the following window is displayed and the reprogramming has failed, click on "Retry" and then
"Cancel" to finish the reprogramming process. Remove the DCM (telematics transceiver) from
the vehicle and perform the reprogramming procedure again only to the DCM (telematics
transceiver). Refer to Section XIII
12
j)
After “Flash Calibration Update Successful” is displayed, move the
shift lever to Parking position and turn the IG off and click the “Next”
button.
NOTE: After “Next” is clicked, a bar showing the progress is
displayed. DO NOT turn the IG on while the bar is shown.
k)
Follow the on-screen instructions and turn the IG on, and then click
the “Next” button.
NOTE: DO NOT turn the IG on with the brake pedal depressed.
Otherwise the engine starts.
l)
After reprogramming, make sure that the "After update "Current Cal
ID" is correct.
m) Click the “Finish” button.
Click the “Finish” button with the IG on,
even though the instruction on the screen
says to turn the IG off.
After the reprogramming has been completed, refer to Section XV and
restore the vehicle.
13
XII. 13/14VI-DCM UPDATE CALIBRATION
UPDATE THE TELEMATICS SYSTEM
Click the NEW CID link below to update the DCM
DCM(Telematics System) Calibrations
DCM
Model
13/14
VI-DCM
Current CID
NEW CID
00003.00.05.01.03.16
00003.20.05.01.03.16
00003.00.05.01.03.21
00003.20.05.01.03.21
00003.00.05.01.13.02
00003.20.05.01.13.02
00003.00.05.01.13.03
00003.20.05.01.13.03
00003.00.05.01.13.04
00003.20.05.01.13.04
00003.00.05.01.13.06
00003.20.05.01.13.06
Check the CUW application
a)
Check if the Special CUW (only for DCM)” is downloaded.
NOTE:
If Special CUW (only for DCM) has not been downloaded, follow
the instructions of section VII.
b)
When Calibration Update Wizard is launched, click on “Next”.
c)
Select a device tool, and then click on “Next”.
d)
Confirm that "Current Cal ID" and "New Cal ID" are correct, and then
click on “Next”.
NOTE: The calibration IDs will be displayed as shown on the left.
Please make sure you DO NOT mistake where to check to confirm
the IDs.
14
e)
Follow the on-screen instructions and turn the IG off, and then click
on “Next”.
NOTE: After “Next” is clicked, a bar showing the progress is
displayed. DO NOT turn the IG on while the bar is shown.
Vehicle condition before reprogramming
DO NOT start the engine.
f)
Turn the IG to the ON position (engine off).
NOTE:
DO NOT depress the brake pedal.
g)
Move the shift lever to Neutral position.
NOTE:
• The reprogramming takes more than 60 minutes to
complete, and the vehicle will turn the IG OFF automatically
when it has passed about 60 minutes with IG ON while the
shift lever is in P position. Therefore, make sure to move the
shift lever to N position before starting the reprogramming.
• The alarm sound will be heard if the door is fully closed with
IG ON while the shift lever is in Neutral position, on either of
the following conditions:
- The key is outside the vehicle
- The key battery is low
15
h)
Click on “Start”.
i)
While reprogramming, the screen shown on the below is displayed.
NOTE:
• As reprogramming completes within approximately 85 minutes, stay near the vehicle and DO NOT
allow any third parties to operate the vehicle or Techstream in order to prevent issues from
occurring. The following phenomena may be observed while reprogramming due to interrupted
communication. However, there is no problem.
- Vehicle proximity alarming sound.
- Blackout navigation screen (black).
- Indication of a warning lamp or error message in the meter.
• “Now processing” is displayed for about 10 minutes. DO NOT finish reprogramming until the screen
changes.
If the following window is displayed and the reprogramming has failed, click on "Retry" and then
"Cancel" to finish the reprogramming process. Remove the DCM (telematics transceiver) from
the vehicle and perform the reprogramming procedure again only to the DCM (telematics
transceiver). Refer to Section XIII
16
j)
After “Flash Calibration Update Successful” is displayed, move the
shift lever to Parking position and turn the IG off and click the “Next”
button.
NOTE: After “Next” is clicked, a bar showing the progress is
displayed. DO NOT turn the IG on while the bar is shown.
k)
Follow the on-screen instructions and turn the IG on, and then click
the “Next” button.
NOTE: DO NOT turn the IG on with the brake pedal depressed.
Otherwise the engine starts.
l)
After reprogramming, make sure that the "After update "Current Cal
ID" is correct.
m) Click the “Finish” button.
Click the “Finish” button with the IG on,
even though the instruction on the screen
says to turn the IG off.
After the reprogramming has been completed, refer to Section XV and
restore the vehicle.
17
XIII.
IF UPDATE CALIBRATION FAILS
If the calibration fails contact your FTS for warranty claim filling instructions
REMOVE THE DCM (TELEMATICS TRANSCEIVER)
Go on TIS and refer to the repair manual for how to separate the seat
Path: CELLULAR COMMUNICATION / DCM(TELEMATICS TRANSCEIVER) / REMOVAL
Note: you can copy and paste the path above into the TIS search bar to access the instructions
quickly
CONNECT THE TECHSTREAM TO THE DCM
a) Using a Cable No.1 & No.2 (provided tool), connect the Techstream to the DCM.
NOTE: DO NOT use these tools except for this campaign.
Follow the instructions below. Otherwise, the battery voltage will decrease or communication
will become disabled, and this may require the replacement of the DCM.
• Turn off the screen saver and power saving mode of the PC.
• Use the external power supply for the PC. (DO NOT use the PC’s internal battery or vehicle’s
battery.)
• Ensure that the communication cable connectors are securely connected, the cable is in
good condition, and the connection is stable.
18
UPDATE THE TELEMATICS SYSTEM
a) Perform a Health Check.
NOTE:
• Only "Telematics" will be shown on the System column.
• Some DTCs may be shown but it does not affect the reprogramming.
Click the NEW CID link below to update the DCM
DCM(Telematics System) Calibrations
DCM
Model
Current CID
NEW CID
12DCM
00002.40.06.04.01.91
00002.80.06.04.01.91
00003.00.05.01.03.16
00003.20.05.01.03.16
00003.00.05.01.03.21
00003.20.05.01.03.21
00003.00.05.01.13.02
00003.20.05.01.13.02
00003.00.05.01.13.03
00003.20.05.01.13.03
00003.00.05.01.13.04
00003.20.05.01.13.04
00003.00.05.01.13.06
00003.20.05.01.13.06
13/14
VI-DCM
b)
When Calibration Update Wizard is launched, click on “Next”.
c)
Select a device tool, and then click on “Next”.
d)
Confirm that "Current Cal ID" and "New Cal ID" are correct, and then
click on “Next”.
NOTE: The calibration IDs will be displayed as shown on the left.
Please make sure you DO NOT mistake where to check to confirm
the IDs.
e)
Click on “Next”.
NOTE: It is NOT necessary to follow the instructions on the
screen of Techstream.
19
f)
Click on “Start”.
NOTE: It is NOT necessary to follow the instructions on the
screen of Techstream.
g)
While reprogramming, the screen shown on the below is displayed.
NOTE:
As reprogramming completes within approximately 75 minutes (12DCM) or 85 minutes (13/14VI-DCM),
stay near the vehicle and DO NOT allow any third parties to operate the vehicle or Techstream in order
to prevent issues from occurring.
The following phenomena may be observed while reprogramming due to interrupted communication.
• “Now processing” is displayed for about 10 minutes. DO NOT finish reprogramming until the screen
changes.
h)
After “Flash Calibration Update Successful” is displayed, click the
“Next” button.
NOTE: After “Next” is clicked, a bar showing the progress is
displayed.
i)
Click the “Next” button.
NOTE: It is NOT necessary to follow the instructions on the
screen of Techstream.
j)
k)
After reprogramming, make sure that the "After update "Current Cal
ID" is correct.
Click the “Finish” button.
INSTALL THE DCM (TELEMATICS TRANSCEIVER)
Go on TIS and refer to the repair manual for how to separate the seat
Path: CELLULAR COMMUNICATION / DCM(TELEMATICS TRANSCEIVER) / INSTALLATION
Note: you can copy and paste the path above into the TIS search bar to access the instructions
quickly
20
XIV.
D/C CUT AND SHORT PIN LOCATION
4RUNNER (GRN28#)
LAND CRUISER (URJ200)
Before Aug. 2015 Production
LAND CRUISER (URJ200)
After Aug. 2015 Production
PRIUS (ZVW50)
PRIUS,PRIUS V (ZVW30,ZVW4#)
XV.COMPLETE REPAIR
DISCONNECT THE GR8/DCA
RESTORE THE VEHICLE (IF YOU REPROGRAM 12DCM)
a) Reinstall the “D/C CUT FUSE” or “SHORT PIN”.
b) (Only 4RUNNER, PRIUS, PRIUS V).
(1) Disconnect cable from negative battery terminal.
(2) Connect each connector of the front passenger seat. Refer to repair manual for installation.
Depending on seat type, you may need to perform certain initializations (such as Zero Point Calibration)
refer to the repair manual for details
(3) Connect cable to negative battery terminal.
(4) Some systems need to be initialized after the cable is reconnected. Refer to repair manual for
initialization.
PERFORM VERIFICATION HEALTH CHECK
a) Using a Techstream, perform a Health Check.
b) Clear DTC’s that may have set during the re-flash procedure.
c) Re-run the Health Check to confirm that no DTC’s reappear.
THIS VERIFICATION HEALTH CHECK IS
NECESSARY to update the results and CID’s
to the National database.
CONFIRM CID UPDATE
a) On the Stored Data tab, confirm the following for the DCM:
The calibration ID is the latest version
21
PRINT CUSTOMER HEALTH CHECK REPORT
a) From the Stored Data tab, select the Customer Health Check Report button (TIS will launch when button is
pressed).
b)
c)
d)
e)
Log in to TIS.
Input Vehicle Mileage and Repair Order number.
Check the “Performed” campaign button for campaign K0P
Select the Report button.
f)
g)
h)
Confirm Customer Health Check Report information is correct.
Print Customer Health Check Report from TIS.
Sign and provide to the customer.
NOTE:
If Service Mode screen is shown on the navigation screen, press OK to cancel service mode.
22
XVI.
REINSTALL THE REGULAR CUW
作業 Reinstall
Regular CUW after Completion
RUN THE INSTALLER
SELECT THE REGULAR CUW APPLICATION
a) Select “Regular CUW (except for DCM)”.
b) Click on the “Next” button to install the regular CUW application.
COMPLETE INSTALLATION
a) Click on the “Finish” button to finish.
NOTE: Use the regular CUW application after installing it to the
personal computer which has Techstream.
23
◄ VERIFY REPAIR QUALITY ►
-
Confirm the calibration has been updated
If the seat was removed, confirm it has been reinstalled correctly
If the DCM was removed, confirm it has been reinstalled correctly
If you have any questions regarding this update, please contact your regional representative.
XVII.
APPENDIX
A. CAMPAIGN DESIGNATION DECODER
19TA01
19
T
A
01
Year Camp aig n
is La un ched
Vehicle Make
Field Actio n Categ o ry an d Pha se
Field Actio n Seq uen ce
T = Toyota
L = Lexus
A = Safety Recall Rem edy
B = Safety Recall Interim
C = Special Service Camp aign
D = Lim ited Service Cam paign
E = Custom er Sup port Program
01 = 1st Field Action of the year
02 = 2 nd Field Action of the year
03 = 3 rd Field Action of the year
19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc...
(May use other characters in uniq ue
cases)
(The seq uence is unique for each
Field Action category)
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
B. CAMPAIGN PARTS DISPOSAL
As required by Federal Regulations, please make sure all campaign parts (original parts) removed from the
vehicle are disposed of in a manner in which they will not be reused, unless requested for parts recovery
return.
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