SB 484
Service Bulletin Details
Public Details for: SB 484
This service bulletin informs affected owners that on certain d45crtle and j4500 model coaches equipped with cummins x12 engines, the top alternator power and ground cables may potentially come in contact with the edge of the clamp mounting
Models from 2020
2020 MCI D45 CRT LE |
2020 MCI J4500 |
Models from 2019
2019 MCI J4500 |
Models from 2018
2018 MCI J4500 |
Subject: X12 Alternator Cable Support Bracket Shim Retrofit Field Change Program: Field Campaign Coach Section: 07- Electrical FCP Number: Revision: 484 A P/N: 07-10-0023 Date: 09/17/2020 Type: Product Integrity Application: Coach Model Model Year VIN D45CRT-LE 2019 81015, 81016, 81038 J4500 2020 68536, 69195, 69367, 69371, 69372, 69376 - 69378, 69382 69391, 69393 - 69395, 69431, 69436 - 69440, 69469, 69470, 69529 - 69541, 69554 - 69555, 69557, 69559 - 69571, 69574 69576, 69579 - 69587, 69591 - 69651, 69653 - 69658, 69661 69664, 69669 - 69696, 69698 - 69703, 69707 - 69745, 69747 69767, 69771 - 69779, 69783 - 69792, 69795 - 69802, 69805 69811, 69814 - 69820, 69826 - 69833, 69836 - 69840, 69847 69868, 69871, 69872, 69875 - 69885, 69889 - 69891 This field campaign does not necessarily apply to all the above-mentioned coaches. The owners of the coaches affected by this field campaign will be advised by a letter indicating the Vehicle Identification Number (VIN) of each applicable coach. Read this entire procedure before beginning work. Use Safe Shop Practices at All Times. To avoid personal injury: a. Proper Personal Protective Equipment (PPE) must be worn. Safety glasses and protective gloves are required for working with DEF Fluid. b. Turn the main battery disconnect switch to the OFF position. c. Ensure that both the front and the rear wheels are chocked. d. Position the ENGINE RUN and ENGINE START switches on the engine compartment remote control box to the OFF position. e. Allow enough time for components to cool down prior to working in the engine compartment. FCP 484 X12 Alternator Cable Support Bracket Shim Retrofit 1.0 Description Customer complaint: Motor Coach Industries (MCI) has become aware that, on certain J4500 and D45CRTLE, coaches equipped with Cummins X12 engine, the top alternator power and ground cables may potentially come in contact with the edge of the clamp mounting bracket. Cause: The support bracket is out of specification. Corrective action: MCI recommends owners of the affected coaches have the following procedure performed to add a shim between the mounting bracket and the clamp. 2.0 Material requirements ITEM PART NO QTY U/M DESCRIPTION 1 07-10-2327 1 Spacer- Bracket assy, Alt. Top, Gnd and Pwr Cable EA 3.0 Special tools Adhesive Loctite 243, MCI P/N: 23-02-0088. 4.0 Procedure Open the engine door and locate the clamp securing the top alternator ground and power cables. Clamp securing the top alternator cables Motor Coach Industries Ltd. Page 2 of 6 FCP 484 X12 Alternator Cable Support Bracket Shim Retrofit Loosen the bolt securing the clamp. Ensure not to remove the bolt completely. Loosen the bolt Apply Loctite 243, MCI P/N: 23-02-0088, on the exposed threads. Apply Loctite 243, 23-02-0088 Insert the shim between the mounting bracket and clamp. Re-tighten the bolt and torque it to 80 inch-lbs. Insert the shim and retighten the bolt. Torque the bolt to 80 In-Lb Motor Coach Industries Ltd. Page 3 of 6 FCP 484 X12 Alternator Cable Support Bracket Shim Retrofit 5.0 Field Change Program Conditions: The part required for this change will be supplied without charge. A labor allowance of 0.5 hours will be granted for the rework. This labor allowance will be credited to your MCI Fleet Support Parts Account on receipt of the attached “MCI Field Change Program Verification Form” and a “Warranty Claim Form” as detailed in your Owner Warranty manual to MCI’s Warranty department. A “MCI Field Change Program Verification Form” needs to be submitted for each VIN affected. Photocopy the attached “MCI Field Change Program Verification Form” as required for the number of affected coaches in your fleet. This program will end on September 16, 2021. Motor Coach apologizes for any inconvenience resulting from this campaign but urges you to implement this change as soon as possible. Sincerely, Motor Coach Industries Motor Coach Industries Ltd. Page 4 of 6 FCP 484 X12 Alternator Cable Support Bracket Shim Retrofit 5.1 MCI FIELD CHANGE PROGRAM (FCP) VERIFICATION CONTACT INFORMATION CUSTOMER NAME: ____________________________________________________ (PLEASE PRINT) FCP INFORMATION – ONE FORM PER UNIT FCP#: _________ Coach Model ___________ COACH SERIAL #: Model Year _______________ DATE COMPLETED __ / __ /____ (At least the last 5 digits) MILEAGE: IMPORTANT: TO RECEIVE CREDIT FOR ANY ALLOWABLE LABOR CHARGES, THIS VERIFICATION FORM MUST BE RETURNED TO MCI UPON COMPLETION OF THE FCP. SUBMITTED BY: (Please Print) ______________________________________________________ DATE __ / __ /____ TITLE: (Please Print) _____________________________________________ SIGNATURE: ________________________________________________________________ COMMENTS: Motor Coach Industries Ltd. Page 5 of 6 FCP 484 X12 Alternator Cable Support Bracket Shim Retrofit FAX TO: 800-360-8886 Mail or fax the completed limited warranty claim form and verification form to MCI’s warranty department, or photocopy and mail to: MCI Fleet Support Attn: Warranty Department 7001 Universal Coach Drive Louisville, KY 40258 Fax Number 1-800-360-8886 To receive credit for the hours used to complete this task. Contact the MCI Fleet Support Technical Center at 1-800-241-2947 for any further information. Motor Coach Industries Ltd. Page 6 of 6