A9020752060332_2

Service Bulletin Details

Public Details for: A9020752060332_2

This bulletin contains instructions for creating a pss record when dtc C12D5fa is stored and the driver assist systems are inoperable and a warning message is displayed.


- 2021 - 2020 - 2019 -

PSS 90 Audi adaptive light/Audi pre sense malfunction or driver assist systems inop, DTC C12D5FA
stored
90 20 75 2060332/2 October 15, 2020. Supersedes Technical Service Bulletin Group 90 number 20-64 dated
August 4, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6 Avant,
RS6 Avant
2021
All
MLBevo2
A6, A7, A8,
S6, S7, S8,
Q8, and
Audi e-tron
quattro
2019 - 2021
All
MLBevo2
A6 allroad,
Q7, SQ7,
SQ8, RS7,
RSQ8, and
Audi e-tron
Sportback
2020 - 2021
All
MLBevo2
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added additional SW version)
1
08/04/2020
Initial publication
Customer states:
 The driver assistance systems are inoperable.
 A warning message is displayed in the instrument cluster.
For example:
 Audi adaptive light malfunction
 Audi pre sense system error
 Adaptive vehicle assistance restricted
 Adaptive vehicle assistance predictive regulation currently restricted
 After a few seconds, the driver assistance systems are available again
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Workshop findings:
The following DTC is stored in the control module for driver assist systems, J1121 (address word 00A5)
intermittently:
 DTC C12D5FA (control unit for driver assist systems, picture processor does not respond) with symptom code
221281.
Technical Background
Diagnostic function is too sensitive.
Production Solution
Not applicable.
Service
1.
Delete the DTC C12D5FA and release the vehicle back to the customer.
2.
Explain to the customer that a solution is forthcoming for the 3rd quarter of 2021 and that no repairs are
necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
3.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in
AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9093
Damage Code:
0039
Diagnostic Time:
GFF
0151 0000
Time stated on
the diagnostic
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
protocol (Max 25
TU)
Claim Comment:
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB #2060332/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2060332) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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