V972001_2060900

Technical Service Bulletin
97-20-01 - Update Programming - Remote Start Inoperative
Transaction
No:
2060900/1
Release date:
10/5/2020
Condition
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans.
Code
VIN Range
From
VIN Range To
PR Code
Atlas Cross
Sport
2020
All
All
CA_LC200000
CA_LC215863
7U1 or #U2
or #U3
Atlas
2021
All
All
CA_MC500000
CA_MC504086
7U1 or #U2
or #U3
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2060900/1
10/5/20
97-20-01
Original publication.
The customer reports the remote start function does not work.
Note:
This bulletin applies to the above listed models and model years only when equipped with a Volkswagen
remote start system.
Technical Background
An error in the original software configuration permits the self-diagnostics of the Vehicle Electrical System
Control Module -J519- (diagnostic address 09) to store the following DTC in error. The remote start
cannot function when this DTC is present.
Address
DTC
Description
Status
09
B188101
Emergency path
electrical error
Static
Production Solution
Updated software configuration of the Vehicle Electrical System Control Module -J519- since CW24/20.
Page 1 of 4
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
97-20-01 - Update Programming - Remote Start Inoperative
Transaction
No:
2060900/1
Release date:
10/5/2020
Service
Step 1: Perform software configuration of the Vehicle Electrical System Control Module -J519 Start GFF and allow the full vehicle scan to complete.
 Select the “Special Functions” tab.
 Select “Software version management”.
 Select “Ctrl. module software configuration”.
 Select “SWC via diagnostic address”.
 Enter diagnostic address 09.
 Follow the on-screen prompts to complete the software configuration.
Tip:
Software configuration is not the same as a software update. The software itself is not updated, nor does
the software version number change. Rather, the software is only being configured with updated values.
Note:
The following points must be observed before performing software configuration:
 The ODIS tester patch version 6.2.0 or higher and the baseline version 2.40.10 or higher must be
installed.
 Connect a GRX3000VAS or MTRMSP0702 battery maintainer/charger to the vehicle battery.
 Switch off all unnecessary electric consumers when updating/configuring software (for example
ventilation, seat heater, lights and so on).
 Make sure that during the software update/configuration no electro-magnetic radiation sources (for
example, mobile phones or cordless phones) are used in or near the vehicle.
 A cable connection between the ODIS tester and the vehicle must be used to ensure the highest
transmission stability when updating/configuring control units. When using a Bluetooth or WiFi
connection (diagnostic tool) the software update/configuration may fail.
 A cable connection between the ODIS tester and the workshop network must be used. When using a
WiFi connection to the workshop network, the update/configuration may fail.
Page 2 of 4
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
97-20-01 - Update Programming - Remote Start Inoperative
Transaction
No:
2060900/1
Release date:
10/5/2020
Step 2: Exit GFF
 End the diagnostic session to erase DTC memory.
Step 3: Check function
 Exit and lock the vehicle.
 Check remote start function using the remote control key.
Tip:
Before checking the remote start function, ensure that all necessary preconditions for using remote start
are satisfied (see owner’s manual).
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)
Year(s)
Eng.
Code(s)
Trans.
Code(s)
VIN Range From
VIN Range To
Atlas Cross
Sport
2020
All
All
CA_LC200000
CA_LC215863
Atlas
2021
All
All
CA_MC500000
CA_MC504086
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
Damage
9710
Code
HST
Damage Location
(Depends on Service
No.)
--
--
0039
Parts Manufacturer:
Labor Operation 3): Charge Battery
Atlas, Atlas Cross Sport
WWO 2)
27068950 = See Elsa for latest time units
Labor Operation 3): Update Software Configuration See GFF Time Expenditure
Causal Part: Select Labor Operation
01500000
Page 3 of 4
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
97-20-01 - Update Programming - Remote Start Inoperative
Transaction
No:
2060900/1
Release date:
10/5/2020
Diagnostic Time 4)
GFF Time expenditure
01500000 = Actual GFF print out
(50 TU Max.)
Road Test
01210002 = 00 TU
YES
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2060900 in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
Tool Description
Tool No:
GRX3000VAS
Midtronics Battery Tester/Maintainer
or
MTRMSP0702
VAS 6150/X & VAS 6160/X with
VAS Diagnostic Tool
ODIS Service with current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 4 of 4
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.